Crown Palais Hotels in Kobe

Compare with the price, the overall value is good. Because of the recent typhoon conditions, we canceled part of our trip. And decided to extend our stay in this hotel. We call them to change it before we heading to Japan. We found out booking the same room in Trip.com is much cheaper than call in. We highly recommended checking the Trip.com App. first. 👍👍

My husband reserved bouquet and birthday cake. While it costs around 8,000yen in total, the hotel forget to deliver them to our room and even asked us to pick up from the lobby ourselves. It does not worth the money.

this hotel situated in very good location beside Shin Kobe Station which can get you to anywhere such as Osaka, Kyoto, Himeiji, even Tokyo. The hotel is consider rather big as compared to local Japanese hotel. Services & breakfast was excellent. Highly recommended.

Superb concierge and all staffs service. Truly helpful and we really appreciate the outstanding service of all the crew. Big scale hotel in Kobe. A bit date for its 30s years history of the hotel yet very clean and comfortable. Amenities and facilities are really good. Kids playground, indoor golf, gym, Japanese garden, shops, parking, restaurants, and etc. Breakfast buffet also worth the pay. Another plus point is that there is pet hotel in the area outside main building. Location is prime, just few steps to port area and BeKobe. During our stay, there is Kobe hanabi festival and the location of our hotel is the most benefit. Indoor parking with fee.

Visiting Kobe with my family of 4, got a connecting room. Such good location, big spacing , amenities are spot on and got packed extra after we left the hotel with do not disturb sign at the front door. Great hospitality!!!

Sheraton is a very safe international hotel chain, he has a certain standard, in the Marriott system, is the positioning of the senior brand. In Sheraton Kobe, his decoration is quite old, and there is a distance from the city. However, the quality of the personnel is basically online. It is also good for Marriott members. Platinum treatment is not falling, but late check-out needs to be discussed. This time there are other itinerary. So there is no late check-out. For Asian guests who do not speak Japanese, they will also explain the hotel facilities in English seriously, and take an English-language instruction paper to the guests. For female guests who stay alone, they will also pay attention to the sense of peace of mind and security that female guests care about. Breakfast is eaten in the restaurant on the first floor. The dishes are more general, but enough to eat; the executive lounge is relatively narrow, and the HH time seats are full, so stop and go out for food. Sheraton Kobe itself is a large building volume. He is configured with railway traffic. There are some shops in the building. The highlights of the facilities inside should be hot springs. Who doesn't love hot springs? There are hot springs without going out, which is great! I like it here, because it is rare. I traveled alone in Japan. The people in this hotel did not discriminate against me, an Asian woman who stayed alone (I checked the online data, and the Japanese really treated foreigners differently! It turns out that I am not just at Dayuan B&B, The Ritz-Carlton Osaka and Mandarin Oriental Tokyo have suffered) At Sheraton Kobe, everything I encountered this time was civilized and courteous, thank them for letting me continue to love the Sheraton brand.

Conveniently located at the heart of Kobe. The hotel has Onsen which is 👍👍👍 breakfast has a lot variety with Kobe specialities!

Location is really good 5 - 10 minute walk from the train station (sannomiya) and ikuta jinja. Their is also a matusya right next to the hotel that is 24 hour, so it is perfectly for breakfast and dinner. There is also a lawsons 30 seconds away which is very convenient. The room was very clean and the amenities were very good too. The staff at the front desk also spoke some English, which made the check-in and check-out much easier, plus it was 24h too. I didn't have any issues but if you do the staff will be able to help you.

Stayed a couple of nights in this Hotel on our recent trip to Japan and it was the best of the lot. From the moment you are greeted at reception on the 17th Floor the service you get is excellent at this hotel. The room was a good size and the 3 of us had enough room. It was very clean with a great bathroom and a wonderfully powerful shower. The supplied cotton pyjamas were so good we ended up buying a set to take away. The breakfast was very good, a standard buffet with Japanese items available as well. Plus its the only breakfast I've had where sparkling wine was available. The terrace bar is also based on the 17th floor and has a great view of the city and a good selection of Japanese whiskeys and cocktails. We had dinner one night at the steakhouse which served us with the best Wagyu beef we had in Japan. If we are in Kobe again we will stay in this hotel. The staff were very attentive and always did their best to please us and the quality of the accommodation and the food was excellent.