Jhl Solitaire Gading Serpong - Photo Gallery

Response from Property: Dear Mr. Choo WLThank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,Vincentia MariaGeneral Manager

Response from Property: Dear Our Valued Guest, Warmest greetings from JHL Solitaire Gading SerpongWe are glad that our room & service met your expectations and we're very sorry for your uncomfortable with the shower facilities. We have noted your concern and escalate this issue to our engineering team to be followed up and hope you will have a better experience in the future.Once again, thank you for your reviews, we value your opinion and look forward to welcoming you back soonSolitaire Regards, Vincentia Maria General Manager

Response from Property: Dear Miss Irenesok,Warmest greetings from JHL Solitaire Gading Serpong.We are glad that our room met your expectations and we're very sorry for your uncomfortable with the noise from the street, menu selections at restaurant. We have noted your concern and hope you will have a better experience in the future.Once again, thank you for your reviews, we value your opinion and look forward to welcoming you back soonSolitaire Regards, Vincentia Maria General Manager

Response from Property: Dear Wilsen, Thank you for your feedback and for sharing your experience with us. We're glad to hear you enjoyed your stay overall, but we sincerely apologize for the reception experience you encountered; this is not reflective of our usual high standards. We appreciate your understanding and hope to welcome you back for an even better experience on your next visit. Safe travels!Solitaire Regards,Vincentia MariaGeneral Manager

Response from Property: Dear Lani Setiawati,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the variety of breakfast, found the room clean and spacious, and appreciated our friendly staff. It's great to know that the kids enjoyed the spa as well. We aim to provide a pleasant experience for all our guests, and we hope to welcome you back soon for another enjoyable stay!Solitaire regards,Grant AlexanderGeneral Manager

Response from Property: Dear Happy Guest, Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,Vincentia MariaGeneral Manager

Response from Property: Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Solitaire Regards,Vincentia MariaGeneral Manager

Response from Property: Dear Martinus,Thank you for taking the time to share your review with JHL Solitaire Gading Serpong. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience.I was disappointed to learn of the shortcomings you experienced and we’re currently taking steps to upgrade some of the facilities.Best Regards,VivekGeneral Manager