The Metropole Guesthouse

The Metropole Guesthouse Reviews

The Metropole Guesthouse

11-15 Gang Gang St, Katoomba, New South Wales, 2780, AustraliaSee Hotel Details
The Metropole Guesthouse
The Metropole GuesthouseThe Metropole GuesthouseThe Metropole Guesthouse
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1 night

Guest Reviews

8.3/10
Very Good
112 review
Verified reviews
Location8.6
Amenities8.1
Service8.3
Cleanliness8.4
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All reviews(112)
Positive reviews(12)
Reviews with photos/video(5)
Alice
Single Room
Stayed in Apr 2025
Solo traveler
4 review
9.0/10
Great
Posted on May 26, 2025
Very charming hotel filled with history. It felt like I was sent back in time when i stepped in. Good place to rest and recharge after a day’s hike in the blue mountains. Hot showers and basic amenities provided for the stay
Guest User
Two-Bedroom Family Room
Stayed in May 2025
Family
1 review
8.0/10
Very Good
Posted on Jun 19, 2025
We love the deco all around the hotel. There are plenty of spots to take Instagram worthy photos. The room is small, but that was to be expected. However, there was no place to hang our clothes in the room and the also none in the bathroom. That's a little inconvenience. One of the bedsheet is stained, unfortunately. The beds are too soft for my liking. But overall, the hotel ihas great character.
rhea christine
Classic Queen Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 14, 2025
The staff was very accommodating. We arrived early for check-in, and the receptionist kindly allowed us to use the vacant room I had booked. Since I was with my family, this made things much easier—we were able to explore the area without carrying all our bags around. The room was clean, and the location was perfect—close to everything and very accessible. We had a great day and would definitely stay here again!
Guest User
Classic Queen Room
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Oct 30, 2024
Lovely hotel. Good service
Daniel John
Double Room
Stayed in Mar 2024
Solo traveler
65 review
10/10
Outstanding
Posted on Apr 26, 2024
Alex and Kaylie. Were outstanding !! I wanted to move I. Permanently !!
Marea
Classic King Room
Stayed in May 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 13, 2024
This guesthouse is so close to the train station. It is a walking distance to all the shops and tourism information. Public transport is accessible. It is actually centrally located in Katoomba city central.
Cze Tien
Classic Queen Room
Stayed in Jan 2025
Traveling with friends
5 review
7.5/10
Posted on Apr 17, 2025
Clean at good location but hotel is old
Guest User
Classic King Room
Stayed in Jan 2024
Couple
4 review
7.5/10
Posted on Feb 21, 2024
The Metropole is well located, just around the corner from the main tourist drag. Almost all restaurants and shops are within a 10 minute walk. The mattress was very comfortable and the linens and towels excellent. The place overall has some charm but is run down and the carpeting is well worn and not so clean. We had one of the worst breakfasts there so I would avoid that.
Russell Alan
Two-Bedroom Family Room
Stayed in Dec 2023
Traveling with friends
7 review
10/10
Outstanding
Posted on Mar 21, 2024
Location is great! Right next to the train station so you can walk to it. Check in was easy and the staff was very friendly. This hotel is near most of the restaurants in the area. There is a bus stop nearby that will take you to the tourist areas. The hotel was recently remodeled and they are still remodeling some. The remodels are very nice and the beds were comfy. The breakfast is a must have and the staff there is very friendly as well.
PRACH PIPATWATTANA
Double Room
Stayed in Nov 2023
Traveling with friends
5 review
7.5/10
Posted on Jan 5, 2024
Very good location
Guest User
Double Room
Stayed in Oct 2023
Other
5 review
9.5/10
Amazing
Posted on Dec 1, 2023
It's right in front of Kitum Station. This is the best! Aside from the stairs at the entrance, there is an elevator inside so it's okay to carry luggage. However, they said check-in was until 5pm, so I went at 4:30, but there was no staff, so my friend who lives in Australia called me and I was able to check in. I wouldn't have done it without my friend. The facilities inside were all very nice haha. The location and facilities were great!!
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Guest User
Double Room
Stayed in Dec 2023
Couple
7 review
10/10
Outstanding
Posted on Jan 8, 2024
The room is quite big and there is a small sofa. There are two bottles of milk and two bottles of water in the refrigerator. To be honest, I stayed in so many hotels with similar prices this time, and this one was the only one with water, which made me cry. The entire house is in retro style, and there are fireplaces and sofas in the public areas. However, check-in at the front desk is until 5 pm, and no one will be there any later. I saw that Ctrip showed that it was before 00:00, so I went there after 8 pm, but there was no one there. Later we communicated on the phone, and the key was left in the key box for us. We took the key to the room by ourselves, which was pretty smooth ~ overall very good satisfy
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