Kashgar Hotels with Gym

Fantastic experience! Loved the friendly and very welcoming service (big thanks to Charlie for the smooth and super quick check-in). The room was spacious, well designed, comfortable and clean. Breakfast buffet was great too. Would definitely come back!

This was my first time staying here. The waiter brought us dried fruits, Sprite, and snacks, which was a bit of a surprise. On the day of check-out, the front desk guy Kurban also gave us two dragon dolls. The front desk lady also helped to call a taxi, which saved me the time of going outside the hotel to call a taxi. Brother Kurban saw that we had a lot of luggage and helped put it in the car. Thumbs up to him

I’m so glad I picked the Nanjiang Global for my stay in Kashgar. It exceeded my expectations, and my stay was really pleasant. After long days exploring, it always felt good to come home to my room. And given the summer heat, I loved that there was ice cold lemon water always waiting for me in the lobby. The check-in service was great and my room was upgraded. The suites are really comfortable, with amenities by Shanghai Tang. I also saw the standard double rooms, and they were spacious and nice too. The front desk manager who goes by the name Hunter was excellent and so helpful, as were others staff members. Hunter’s English is great and he answered all my questions with patience and kindness. Ask him to write down the hotel’s name in Uyghur for you if you’ll be taking taxis. It’ll be a big help. The hotel is very clean, and breakfast was much more than basic. I hope I have the chance to visit Kashgar again, and I’d be happy to return to this hotel.

This photo shows the toilet paper holder of another hotel I stayed in during this trip. There are two rolls, but your hotel only provides one roll, which is only half the size of the one roll in this store. It's a very small thing. A few other suggestions, I sincerely hope that the management of your hotel can see: First, this is the first time I see a so-called five-star hotel being so stingy with toilet paper. I don't know what happened in your management, but there is really no need to be stingy with toilet paper. Second, the lobby. There are two types of reception channels in your hotel, one for VIPs and the other for individual guests. Aren't individual guests VIPs? Third, there are only two bottles of drinking water in the room. If you want more water, you have to pay separately. The Global Harbor in your city defaults to six bottles. Fourth, the environment. Kashgar is very hot now. The air conditioner in the public area of ​​each floor can be turned on. Anyway, the corridor on the 27th floor where I live is too hot. Fifth, catering. Your breakfast is really bad. Don't compare it with other hotels, just compare it with the Global Harbor in your city. You are really terrible. There are many other complaints. Frankly speaking, this is the second worst so-called five-star hotel I have ever stayed in.

Very satisfied with the stay, the front desk was very welcoming, clean and hygienic, and the breakfast was delicious. It was worth the trip! Like 👍

The front desk staff is very friendly and nice. The breakfast is delicious. There is free parking. Everything is good. The room is clean. Next time henmanyi

The room is relatively spacious, well-equipped, hygienic, and good front desk service. There are various convenient service messages in the lobby, which is very intimate. Breakfast is also very good. The bathroom facilities are slightly old, the bath water is small, I hope to improve

The Mercure is very new. The facilities are ultra modern and extremely clean. It is just opposite the old city and it has a couple of nice restaurants just around the corner. I was able to walk everywhere. I dont speak Chinese so it was difficult to order the airport shuttle on the phone before I flew in. With patience it was ordered and I was met by two delightful and kind staff. I was checked in and shown to my room and shown how to use the controls for the lights and curtains snd given directions to find a meal. The next morning wasnt so good. I wanted to find some places and order an airport shuttle for my return. The day staff ignored me, then when I finally got their attention and my translator didnt work they walked off. I got my translator working but no one would serve me. Finally I changed desks and the woman started serving me but everytime a Chinese speaker came in she left me and served them. After the 3rd interruption I walked out. I would have liked to have known how to work the tv and order service but it wasnt worth asking. I did ask where the Tourist Information Centre was and was told there wasnt one in Kashgar. They were wrong. There is one in the old city. I got a map and asked where the hotel was. They marked the wrong place. All very frustrating.

Well, I was awoken at 10:15pm by the staff to confirm I was present in my room and gifted two waters and some fruit. I was then awoken again at 11:30pm by the staff and security at my door informing that the local authorities were in the lobby and would like to speak with me. I come to find out from the officers that the hotel had failed to input my name correctly into the local database based on my foreign passport. After a brief conversation, I was able to go back to bed for the 3rd time that evening at midnight. The next day I was plagued with a headache. The view was forgettable and the Japanese toilet smelled strange, but the shower was magnificent.

We booked a twin bedroom without a window. So the room was too warm and we couldn’t clear the air. Other than that it was clean, the staff was friendly and the breakfast was good. The rooms are not very soundproof so you can here the people walking and talking in the hallway and you can hear your neighbors. So if you are a light sleeper this is not a good choice.