Grand Hi-Lai Hotel

Grand Hi-Lai Hotel Reviews

Grand Hi-Lai Hotel

266 Chengkung First Road (Chenggong Yi Lu), Qianjin District, Kaohsiung, Taiwan, ChinaView Hotel Details
Grand Hi-Lai Hotel
Grand Hi-Lai HotelGrand Hi-Lai HotelGrand Hi-Lai Hotel
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Grand Hi-Lai Hotel Guest Reviews

4.7/5
Amazing
292 review
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(292)
Positive reviews(290)
Reviews with photos/video(98)
Delicious breakfast(32)
Near shopping area(23)
Convenient for shopping(19)
Nice sea view(15)
Delicious buffet(9)
Friendly front desk staff(9)
Great swimming pool(8)
Excellent room layout(4)
Negative reviews(2)
Anonymous User
Superior Double Room(City View)
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Was recommend hotel by cousin in KHH. Great value and location.
Response from Property: Dear distinguished guest, hello Thank you very much for your stay and appreciation! I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to Kaohsiung Hi-Lai Hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make everyone As a guest, we feel at home and look forward to your visit again! We welcome you to come back and experience it again, and wish you a happy life! I wish you all the best Sincerely, Luo Guanghao, Deputy Director of Operations Department, Hi-Lai Hotel, Kaohsiung
Guest User
Standard Double Room With City View
Stayed in Feb 2025
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 9, 2025
Excellent service, traditional grand structure. Room is clean and view is nice. Not very close to metro but with bus station below. Shopping mall with luxury brand below.
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. We will share it with all of our staff.The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful day.Grand Hi-Lai Hotel
Curious852
Kuromi Superior Room-Harbor View.
Stayed in Jan 2025
Family
3 review
4.2/5
Very Good
Posted on Feb 13, 2025
I came here for the Sanrio themed rooms. The lady at VIP check-in was ready to transport my kid into the word of hello Kitty with different trivia and gifts. The building might be a bit dated, but everything is clean and top notch.  great for family and business travel 
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. We will share it with all of our staff.The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
Guest User
Standard Double Room With City View
Stayed in Nov 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Dec 28, 2024
very good
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. We will share it with all of our staff.The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
Nicholas
Superior Double Room(City View)
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 2, 2025
We enjoyed our stay at this Hotel! The service was impeccable and the staff were extremely helpful.
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. We will share it with all of our staff.The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
WingHong II
Standard Double Room With Harbor View
Stayed in Nov 2024
Business travelers
72 review
4.7/5
Amazing
Posted on Dec 17, 2024
Aged hotel Service is very good Located in the center of the city, very convenient to reach every part of rhe city
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. We will share it with all of our staff.The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
DannyWu
Standard Double Room With Harbor View
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Jan 29, 2025
This Hotel have good *** and swimming pool ,suitable for take few days vacation
Response from Property: 親愛的貴賓，您好感謝您對高雄漢來大飯店的認可，我們會繼續保持，再接再厲，您的每一次鼓勵都是我們堅持的動力，祝您生活愉快。祝您順心如意高雄漢來大飯店 營運部門副總監羅光浩 謹啟
jujuhahn
Standard Double Room With City View
Stayed in Sep 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Nov 17, 2024
They gave us a free upgrade and overall it was a pleasant stay. I saw a dead cockroach in the bathroom sink as I walked into the room though..
Response from Property: Dear Valued Guest,Thanks for choosing Grand Hi-Lai Hotel Kaohsiung.We apologize for your these inconvenient experiences, we will inform the situations to manager and enhance all the qualities.Still also expect you could come back while traveling KaohsiungWe appreciate and sincerely hope that all areas of your stay were satisfactory and cozy that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel
Nuju
Superior Twin Room (Harbor View)
Stayed in Nov 2024
Family
3 review
3.7/5
Posted on Jan 3, 2025
Good service staff .Breakfast has a variety. Convenient travel.
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. We will share it with all of our staff.The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
Michelleailvxing
Standard Double Room With Harbor View
Stayed in Jul 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Oct 28, 2024
I had a wonderful stay at the Hanlai Hotel! The sea view from my room was absolutely stunning, creating a relaxing and scenic atmosphere. The room was spacious, comfortable, and very clean. The staff was friendly and attentive, making sure I had everything I needed. The location was also convenient, close to attractions and dining options.
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
Guest User
Premium Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Excellent service and Maintaining a high level of cleanliness and hygiene
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. We will share it with all of our staff.The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
Eduardo
Superior Double Room(City View)
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Very nice hotel. Room has good amenities. Shower is great!
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. We will share it with all of our staff.The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
Geonwoo
Standard Double Room With Harbor View
Stayed in Aug 2024
Family
1 review
3.2/5
Posted on Sep 12, 2024
It was a good place for family. We had a good time for 2 days trip.
Response from Property: Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
Catherinechien
Premium Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Every year I come back to stay here.
Response from Property: Dear Valued Guest,Thank you for choosing Grand hi lai hotel Kaohsiung as your place to stay! We are truly honored to receive your positive feedback on our service and environment. Your support is the driving force behind our continuous improvement! Thank you for your kind praise. Please come back to stay with us again if you have a chance to visit Kaohsiung in the future.Wish you have a wonderful day.Grand Hi-Lai Hotel
Daren Ye
Standard Double Room With City View
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Clean, Cozy and great hospitality!!!
Response from Property: Dear Valued Guest,Thank you for choosing Grand hi lai hotel Kaohsiung as your place to stay! We are truly honored to receive your positive feedback on our service and environment. Your support is the driving force behind our continuous improvement! Thank you for your kind praise. Please come back to stay with us again if you have a chance to visit Kaohsiung in the future.Wish you have a wonderful day.Grand Hi-Lai Hotel