To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.7
Service4.0
Cleanliness4.2
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All reviews(134)
Positive reviews(121)
Reviews with photos/video(41)
Friendly owner(30)
Large rooms(16)
Classy environment(13)
Delicious breakfast(12)
Great swimming pool(9)
Average sound insulation(7)
Secluded lake view(6)
Would stay again(5)
Negative reviews(13)
chieh
Superior City View Room
Stayed in Oct 2024
Travel with friends
4 review
3.7/5
Posted on Dec 2, 2024
Overall the experience was good, but the hotel is a bit dated, furniture looked antique. Sound-proofing wasn't so good. View was good.
Guest User
Deluxe Lake View Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Amazing view!
room is an old design but bathroom is newly renovated. Bed is very comfy, we slept well bc of the quietness of being on the mountain. My kids enjoyed the pool and exploring the lake.
김명호
Superior City View Room
Stayed in Aug 2024
Couples
15 review
4.7/5
Amazing
Posted on Oct 1, 2024
Very beautiful hotel. Spacious room. Near to beautiful lake. Clean swimming pool. Very friendly staffs.
6/9
Guest User
Superior City View Room
Stayed in Dec 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Great experience with the hotel stay. We surely will come back to stay at this hotel again.
Guest User
Deluxe Lake View Room
Stayed in Nov 2024
Solo travelers
13 review
1.5/5
Posted on Dec 13, 2024
They don’t heat up the swimming pool during winter. Taiwan is not like the UK famous for bad weather but people still wear jackets and coats during winter that water was cold. Cannot believe this is 5 star hotel standard.
NSSN
Deluxe Lake View Room
Stayed in Mar 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 13, 2024
Amazing room and view!!! If I have a chance to visit Kaoshuing again, I will probably choose the grand hotel.
The staff is very friendly and helpful, they speak English very well.
The hotel provides the Chinese custom for guess to where and take a picture with the hotel view.
SC NYC
Superior City View Room
Stayed in Aug 2024
Booked for others
14 review
4.2/5
Very Good
Posted on Sep 23, 2024
The location of the Grand Hotel Kaohsiung is better than the location of the Grand Hotel Taipei. Also, the view from the guest room at this hotel was better than the one that my parents got when staying at the Grand Hotel Taipei. The view at the Grand Hotel Kaohsiung faces the front of the hotel with trees and the water fountain. The view at the Grand Hotel Taipei was the parking lot. The subway is a bit far from the hotel. The room was quite big and the price was fine. Also, the room was clean and tidy.
Carina Titian
Deluxe Lake View Room
Stayed in Sep 2023
Travel with friends
8 review
4.7/5
Amazing
Posted on Oct 31, 2023
Not a new hotel but it’s very beautiful. The nature view will never get old. Rooms are spacious. Perfect for a holiday.
.HS.
Deluxe Lake View Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Lovely hotel and staff. Breakfast was enjoyable and had a good selection with attentive staff. Received good recommendations for food.
Guest User
Deluxe Lake View Room
Stayed in Aug 2024
Family
2 review
4.2/5
Very Good
Posted on Sep 27, 2024
Nice lake view from hotel room
Guest User
Deluxe Lake View Room
Stayed in May 2023
Couples
20 review
4.0/5
Very Good
Posted on Jul 1, 2023
Having stayed at both Grand Hotels in Taipei and Kaohsiung, the Taipei location is hands down the premier location. The Grand Hotel in Taipei is genuinely a delightful establishment, perhaps my favorite hotel in all of Taiwan. However, the same cannot be said for the Kaohsiung location. It is clearly secondary and even a bit neglected. The hotel and its accommodations are fairly nice but at the same time feel quite outdated. The location is relaxing though, if you want to be able to sit by a pool or on a balcony looking out at a lake. Probably the biggest disappointment of my stay was that I was denied entry to the dinner buffet. People who were not guests at the hotel had already reserved all the seats. Luckily, I was able to secure a seat at a different restaurant in the hotel. I think hotel guests should have priority for seats at the buffet. When I was denied access to the buffet it felt like I was being treated as a second class citizen. “Everyone here has reservations…” the hostess told me. Well… how many of them were actually staying at the hotel? From what I could tell, not many of them were.
JoyceJin
Superior City View Room
Stayed in Apr 2024
Couples
17 review
3.0/5
Posted on May 31, 2024
Location is not really good
Guest User
Superior City View Room
Stayed in Sep 2023
Solo travelers
30 review
4.0/5
Very Good
Posted on Dec 6, 2023
Under repairs , old but it’s located in a nice area
10Hiro17
Deluxe Lake View Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Good!!!!!
Guest User
Superior City View Room
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Feb 1, 2025
We stayed during the Chinese New Year and the lobby was filled with a festive atmosphere!
Professional service staff, great attitude!
Breakfast has many options for vegetarians...
The housekeeping staff is enthusiastic and has a good work attitude.
Quiet environment