Hampton by Hilton Yunlong Mountain, Xuzhou Reviews
Hampton by Hilton Yunlong Mountain, Xuzhou
No.246 Jiefang Road, Yunlong District, Xuzhou, Jiangsu, ChinaView Hotel Details
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Hampton by Hilton Yunlong Mountain, Xuzhou Guest Reviews
4.8/5
Excellent
4133 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4133)
Positive reviews(4053)
Reviews with photos/video(699)
Delicious breakfast(593)
Friendly front desk staff(514)
Easy to get around(409)
Close to metro(166)
Convenient parking(146)
Loved the view(137)
Negative reviews(78)
Guest User
Cozy Queen Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Friendly front desk service, convenient transportation,
Facilities: All the facilities I ordered, robots, gym and laundry room are available
Sanitation: Clean and tidy, cleaned every day
Environment: The hotel is very close to the scenic spot,
Service: Considerate
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6/11
Response from Property: Seeing so many beautiful photos you took, I believe you must like our hotel very much. Spending a happy and wonderful time in Huanpeng is the tireless pursuit of every employee of the hotel. We will definitely work harder and look forward to meeting you next time with the same quality and service - Happy Huan Xiaopeng
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Shiyue
Cozy 2-bed Room
Stayed in Jan 2025
Family
46 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Facilities: The hotel facilities are well maintained
Hygiene: The room is clean and hygienic
Environment: The overall environment is good
Service: The front desk is responsive
The hotel has a large underground parking lot, free parking is very convenient, the hotel is very close to Xuzhou Museum, Qianlong Palace, Hubu Mountain, Fengchu Street, I walked there to avoid the problem of parking at the scenic spots. It is winter now, but the air conditioning and heating in the hotel room are still very powerful, the hot water for bathing is also very large, the hotel also humanely provides delayed check-out, a very satisfactory stay experience!
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Response from Property: 尊敬的客官很開心看到您的五分好評,一次偶然的機會,我們遇到了您,一次偶然的機會您選擇了我們,生命中有太多的選擇,您的每一次選擇都是緣分,感謝緣分讓我們與您相識。期待與您再次相逢!祝新年快樂,一切順利!
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The front desk staff is friendly and the transportation is convenient. The price-performance ratio is very high. The experience is very good. The room can see the scenery of Yunlong Mountain. The room is spacious, clean, tidy and comfortable.
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6/10
Response from Property: The greatest happiness in life is to find that the person you love also loves you. I am lucky to meet you at the Hilton Hampton Hotel. I am very happy to see that you give me a five-point satisfactory evaluation. The comfortable rooms and high-quality breakfast of the hotel are important requirements for every friend to stay. I will continue to pursue the satisfaction of friends. Your praise is the best compliment to me. I look forward to your praise! I will keep working hard and hope you will come to see us more often. My home is your home away from home! ——Looking forward to seeing you again, my happy little friend
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Guest User
Cozy Queen Room
Stayed in Jan 2025
Family
5 review
3.5/5
Posted on Jan 18, 2025
First of all, Hilton Hotel is my first choice brand for travel! But I was really disappointed this time! 1: The elevator in the underground parking lot cannot go directly to the guest room and needs to transfer. 2: The room is very small, not 30 square meters as advertised, but actually only 25 square meters. The customer service replied that it was 30 square meters including the public area. I am drunk😵💫3: I booked two rooms, one of which had a broken window and the noise from the refrigerator affected my sleep. 4: The bathroom design is unreasonable, very small, and it is very cramped for fat and tall people! 4: There are very few fried dishes for breakfast and the pastries are hard. The above are my disappointments! I am sorry for the price of more than 300 yuan! I suggest you make a reasonable choice! The advantage is that the floor is high and the surrounding business district is okay! It was OK to eat local snacks
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Response from Property: 親愛的朋友,你好!我是可愛的歡小朋,很遺憾在這次短暫的相處中未能給你留下美好的記憶,歡小朋在這裏真誠的向你説一聲:Sorry!歡小朋一直秉承“友善、可靠、關懷、周全”的服務理念,給您帶來不好的入住體驗,真的很抱歉,看到您的點評,酒店第一時間去了解了事情經過,酒店為保障住客安全停車場電梯和酒店客房是分開的,後期也會加強對客户的指引,酒店的窗户是有阻尼器的您在房間有任何問題都可以聯繫我們哦,前台小姐姐24h在線衹需您房間座機撥“0”,下次您過來房間給您備註好,提前給您安排房間,早餐的問題也會和相關部門進行溝通解決您提出的類似問題,給您帶來了不好的體驗,深感抱歉😞每一個成長的背後總會有些坎坷,正是因為有了這些坎坷,小朋才能做的越來越好,相信下一次你再“回家”的路上,一定會看到不一樣的小朋,也期待您再次光臨能看到我們的努力改變。——勤勤懇懇的歡小朋🌻
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Guest User
2 Twin Beds Superior Room
Stayed in Jan 2025
Family
10 review
4.6/5
Great
Posted on Jan 17, 2025
The room is nice and close to the subway and the museum.
The front desk staff is very friendly.
Breakfast: The milk and orange juice need to be added more frequently.
Original TextTranslated by Google
Response from Property: Hello, dear friend! Thank you for staying at Hampton by Hilton Xuzhou Yunlongshan. We are very happy that you had a wonderful stay during this trip. Although we did not receive your full five-star praise, we still respect and treat every friend from afar as if they were family members. We sincerely welcome every friend who comes from afar as if they were friends. We care about every encounter with you and look forward to seeing you again at Hampton by Hilton Xuzhou Yunlongshan. May every trip of yours be heartwarming. - Hampton who treats you like family
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Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The front desk service is enthusiastic, the young man and the young lady are very beautiful and handsome, and the service is also very considerate.
Facilities: There is a small refrigerator in the room, and there is a robot on the first floor, which is very convenient.
Sanitation: The room is cleaned very cleanly.
Environment: There is a subway entrance next to it, and you can see the scenery of Yunlong Mountain from the elevator. The orchids at the front desk are very beautiful.
Service: The service is the best one I have ever stayed in a hotel.
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6/8
Response from Property: 看到您拍的這麼多美美的照片,相信您一定十分喜愛我們酒店。在歡朋度過一段愉快而美好的時光,是酒店每一位員工孜孜不倦的追求,我們一定更加努力,以同等的品質和服務期待您的下次相遇——開心的歡小朋
🐼erbao
Huanpeng Suite
Stayed in Dec 2024
Couples
37 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Facilities: good and complete
Hygiene: clean
Environment: good
Service: very warm
There are a lot of people for breakfast on weekends. The food is OK
There is a subway station downstairs, which is very convenient to go anywhere
Hospitable and there are robots delivering food.
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6/7
Response from Property: 完美旅途中,總會有不期而遇的温暖,我們樂意去為每位客人提供周到的服務,您的滿意就是對我們最大的支持,謝謝您對歡小朋的認可,我們也會讓您每次旅行都有回家的感覺,對家人的關懷,體貼,照顧,温暖是每位歡小朋送給家人最真誠的禮物。——真誠的歡小朋
Jackdetiankong
Cozy Queen Room
Stayed in Dec 2024
Solo travelers
119 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel is very conveniently located, very close to Metro Line 2, just two minutes' walk away. It is also very convenient to Hubu Mountain and Huilongwo, and Yunlong Mountain and Xuzhou Museum are also within walking distance.
The hotel service is very good, the front desk staff are very enthusiastic, and they also arranged an upgrade for my room.
The room facilities are very complete and very quiet. The fabrics and supplies are very comfortable. In addition, the breakfast quality is very good. Worth recommending.
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Response from Property: [Special breakfast sanzi] [Drop coffee] [Smart rental power bank] Dear guest: Hello! Thank you for falling in love with Xuzhou Yunlongshan Hilton Hampton at first sight! The hotel rooms use "Serta" double patented mattresses and Hilton's exclusive "Petrov" toiletries, which I believe will bring you a comfortable accommodation experience. There is also a healthy self-service breakfast restaurant with pure taste, a convenient gym and self-service laundry room, and a conference room with rich functions. Beautiful time, who will inadvertently meet the eyes, boating in the text, this time I met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish: well! ———Warm and friendly little friend
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Anonymous User
Cozy Queen Room
Stayed in Dec 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Friendly service, convenient transportation, the front desk lady is very friendly❤️🔥
Facilities: Complete and very new
Sanitation: The room is clean and bright
Environment: There is a shopping mall and subway next to it
Service: The front desk gave warm water, very considerate
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6/9
Response from Property: Hello! Dear friends, thank you for choosing Hampton by Hilton Xuzhou Yunlongshan. The hotel is located at the east gate of Jiangsu Normal University, with Yunlong Mountain and Yunlong Lake to the west, Huilongwo and Ximatai to the north. There is Metro Line 2 downstairs, with convenient transportation and superior location. Hampton by Hilton will keep working hard! Looking forward to meeting you again!
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Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
This time I came to Xuzhou for a trip and stayed at the Hampton by Hilton Yunlongshan. The front desk was very warm and the service was thoughtful. There were messages from the staff on the interactive message board in the room, which was really warm. The toiletries are also a big brand and worth recommending. The hotel has an exclusive underground parking lot, where you can park for free. Just add the hotel's corporate WeChat and send the license plate number and room number to the front desk when you leave. The front desk will immediately handle the payment service, which is very convenient. I needed a razor in the morning, and I asked the front desk through the corporate WeChat. It was delivered to the room by a robot in a few minutes. It was really convenient and a very good stay experience. I recommend it!
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6/13
Response from Property: Friends who have met by chance: I met you in the vast crowd, not too early or too late, I just want to say to you: "So you are here too". In this short time of meeting, I can bring you warmth, which is the reason why Hampton by Hilton Xuzhou Yunlongshan is operating here with great care. For this reason, whether it is the [Welcome Juice] served to you after you arrive at the store, or the [Delicious Food] served to you by the [Smart Robot] late at night... These are all the little details of Hampton by Hilton. The hotel provides guests with hygiene, safety and warm service throughout the whole process.
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Chefish
Deluxe Room (2 beds)
Stayed in Dec 2024
Other
44 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The front desk service is enthusiastic. This time I will talk about my experience staying at this Hampton in Xuzhou. Service. I selected the hotel on Ctrip several days in advance. This hotel was the fastest to reply to the message. Most of the requirements could be met. I simply booked two days directly. On the day of check-in, they called me in advance to ask about my arrival time and turned on the air conditioner for me in advance. They sent me the surrounding guide and hotel information. They were really thoughtful and caring. Check-in and check-out were smooth. It was really enthusiastic when I arrived at the store. The boy at the front desk really loves to laugh. Every time I went to the front desk, he was smiling and very polite. I have stayed in many hotels and really like the service of the front desk.
Environment: The hotel is not far from the city center. I sent you photos of the hotel entrance in advance so it was not too difficult to find it. The hotel building is in a science and technology park without too many decorations and is very quiet. There is a school playground next to it, and there is a subway station at the next intersection. The nearby attractions, Yunlongshan Museum, can be reached on foot. You can walk to Fengchu Street for snacks and then walk to Suning Plaza, where there is a pedestrian street, which is very lively. Facilities: The hotel and the room facilities are very complete. There is a gym for exercise, a laundry room for washing and drying clothes, and an iron. There is also a refrigerator in the room. There is also a place to put the unfinished fruit. There is still a microwave at the front desk for convenient heating. Everything is available for daily life and it is also very convenient to use. Hygiene: The room is cleaned very cleanly, and the bathroom is also very bright. I stayed for two days and the cleaning on the second day was very careful to replenish the items in the room for me. There are so many places to visit in Xuzhou and it is very economical. Autumn and spring are more suitable for Xuzhou City Walk. Xuzhou is beautiful and a city you want to come again after visiting once. There are many delicious foods, such as wraps and spicy soup, which are also available in the hotel. Xuzhou is in the north and has a particularly bold and generous personality. It is really very welcoming.
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6/9
Response from Property: (๑*◡*๑)初次見面就能得到您的如此誇讚小朋真的非常開心。ヾ(◍°∇°◍)ノ゙我們旨在為廣大商旅精英和親子家庭提供高性價比高質量的入住體驗~~小朋家的服務和品質體現在每一個微小的細節裏呢~元氣滿滿的早餐、周全耐心的服務,都是小朋對遠方到來朋友的關懷呢!小朋家的位置處在徐州主幹道和平路與解放路的交叉口,臨靠徐州師範大學,風景優美,地鐵2號線出行方便,環境優越,的確是個很好的選擇呢,期待希爾頓歡朋能陪伴您的每一段旅程~~~~~~~~~~~~~~~~~~~~~~~~~開心的歡小朋
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Mitaoer
Deluxe Room (2 beds)
Stayed in Dec 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The young man at the front desk of this hotel was very enthusiastic and patiently introduced the free parking and various facilities of the hotel. I came to Xuzhou for tourism and did not make a guide, but the attractions and places to eat and drink recommended by the front desk were very good. The mutton was highly recommended. After eating, I went back to the hotel to take a hot bath and then went to the gym to exercise. It was a satisfying day. The next day, I could also check out late for free. The hotel I chose for my trip to Xuzhou was very good, and the recommended guide was also very good. The main thing was that the front desk was really enthusiastic.
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Original TextTranslated by Google
Response from Property: 看到您拍的這麼多美美的照片,相信您一定十分喜愛我們酒店。在歡朋度過一段愉快而美好的時光,是酒店每一位員工孜孜不倦的追求,我們一定更加努力,以同等的品質和服務期待您的下次相遇——開心的歡小朋
Jerry&Tom&Fish
Deluxe Room (2 beds)
Stayed in Dec 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The hotel front desk service is enthusiastic, and the toiletries provided in the room are all international brands with a complete range of varieties, which allows me to maintain good personal hygiene during the trip. In addition, when cleaning, the room service staff will always carefully ask me if there are any items that need to be replaced, and will not randomly flip through my personal belongings, which makes me feel that my privacy is respected. What touched me most was that one time I got lost in the hotel and didn’t know how to get to the conference room to meet up with my friends. A passing waiter saw me and took the initiative to ask about my needs and personally took me to the conference room. This made me feel the enthusiasm of the hotel staff. These thoughtful details made me feel the hotel’s care and concern, and also gave me a better experience during my trip.
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Original TextTranslated by Google
Response from Property: Xiaopeng is super happy to see your praise! It is Xiaopeng's greatest honor to serve you well. What is even more gratifying is that we can bring you warmth and spend more happy time with you during your journey. It is Xiaopeng's happiness to provide you with personalized service. Xiaopeng hopes that through meticulous service and a warm and comfortable environment, every friend can feel the "friendly, reliable, caring, and thoughtful" Huanpeng spirit. However, in this vast world, no matter what the story is, Xiaopeng will actively come, looking forward to meeting you again, and waiting for the story to happen. - Huan Xiaopeng who is always with you
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Yikalan
Cozy 2-bed Room
Stayed in Dec 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Friendly service, clean and hygienic. Facilities: Complete
Facilities: Gym and laundry room are available
Hygiene: The room is very clean
Environment: Close to hospitals, schools and subways
Service: The front desk is very hospitable and the service is great
There are also many fun things to do in Xuzhou
Original TextTranslated by Google
Response from Property: Dear guests, Hampton by Hilton is a young and vibrant hotel that shows its unique charm to guests with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time---Love you, Hampton
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Jakethedreamer
Cozy 2-bed Room
Stayed in Dec 2024
Solo travelers
41 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The front desk guy at the hotel was very friendly. I wanted to go out for some fun before winter, so I chose the only city in Jiangsu, Zhejiang and Shanghai with heating. The hotel reservation was very smooth. When I arrived at the hotel, the front desk smiled and checked in attentively. They patiently answered questions about going out and gave us great suggestions for traveling in Xuzhou. Checking out was very fast. Although the front desk had handed over the shift, the care was still there. They were all very sincere and took the initiative to ask about my experience and opinions of the stay, making me feel at home. The service at the front desk left me with a deep impression. The service is comparable to five-star!!!
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Original TextTranslated by Google
Response from Property: 能給您帶來方便,歡小朋好榮幸哦!歡朋是希爾頓全球旗下的中端國際商務品牌,酒店配備有會議室、早餐廳、健身房等設施,我們堅持全球始終如一的高品質服務,相信能給您創造超越期待的價值,成為您商務出行、接待客户的首選。——可愛的歡小朋