Kundasale, Kandy, Central Province, 20000, Sri LankaSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
56 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.3
Service8.4
Cleanliness8.6
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All reviews(56)
Positive reviews(53)
Reviews with photos/video(23)
Awesome stay(15)
Friendly host(13)
Classy environment(6)
Loved the view(6)
Great swimming pool(6)
Tasty dinner(5)
Negative reviews(3)
Richard N.M
Deluxe King Room
Stayed in May 2025
Couple
7 review
10/10
Outstanding
Posted on Jun 30, 2025
We loved this hotel to the point we would return to Kandy to stay here again! The staff were all friendly, helpful and professional, the hotel and rooms were all clean and well maintained and the food at both dinner and breakfast was delicous. Overall we loved out stay here and wish we could have stayed longer.
*we also bought some jewelry from the shop in the hotel which was good too.
Laowai on the Loose
Deluxe King Room
Stayed in Nov 2024
Couple
6 review
9.5/10
Amazing
Posted on Jan 24, 2025
Very nice hotel, not far from Kandy's city center. We actually walked into town one day along the 2 lane winding road. The pool is very nice, there is a weight room to work out and a spa if you want a massage. Its very peaceful, has a nice view of nature and a nice little bar with some quality cocktails. If you are going to Kandy and you don't mind being a bit outside the city, this is a real good spot. I would post more pictures, but the site limits the size and its a lot of effort to shrink a photo just post it here.
CamHoney
Deluxe King Room
Stayed in Dec 2024
Couple
57 review
9.5/10
Amazing
Posted on Jan 26, 2025
Nice hotel, lovely surroundings, very friendly staff, our shower was in slight need of a clean but other than that absolutely lovely
Response from Property: Dear Valued GuestThe entire team at Heritance Aarah and I are truly delighted to hear you had such a fantastic experience during your stay at Heritance Aarah, Maldives.We take great pride in offering luxurious and comfortable accommodations, and it’s wonderful to know that you found your villa to be brand new, clean, and relaxing. Your compliments about our amenities, beach, and restaurants, particularly the butler service, mean a lot to us.It’s incredibly heartwarming to hear about the exceptional service you received from our team across the departments with the rest of the team. They strive to provide personalized and memorable experiences for our valued guests, and we are delighted that they left such a positive impression on you.Thank you for taking the time to share your experience and for the excellent rating. We hope to welcome you back for another outstanding stay in the near future when your travels bring you again to the Magical Maldives.Warm regards,Gilbert SteinerResident Manager
Senani Soysa
Deluxe King Room
Stayed in Jan 2024
Couple
10 review
10/10
Outstanding
Posted on Apr 4, 2024
One of the superb hotel in Kandy. Highly recommended for everyone. The staff is amazing
Yigit Ural
Deluxe Room
Stayed in Aug 2023
Family
11 review
6.0/10
Posted on Nov 28, 2023
Very big and weird hotel. Long walks from one point to another. It is not good for short one night stay purposes.
Guest User
Deluxe King Room
Stayed in Mar 2024
Traveling with friends
24 review
10/10
Outstanding
Posted on May 11, 2024
nice old hotel with history 。Good to stay 。
Response from Property: Dear Guest, A warm greeting to you, We're truly grateful for your positive feedback! We're delighted you had a memorable experience and appreciate your praise of our facilities. We can't wait to host you again for another exceptional stay! Best Wishes, Management
Yuan Ming
Deluxe King Room
Stayed in Mar 2024
Solo traveler
2 review
10/10
Outstanding
Posted on May 12, 2024
Very clean and comfortable.
trip guest99
Deluxe King Room
Stayed in Apr 2025
Solo traveler
17 review
9.0/10
Great
Posted on May 24, 2025
The hotel is located on a hillside, so the scenery is beautiful and it is surrounded by mountains, forests, and rivers, making it a great place for healing. The staff is friendly and the service is good. The guest rooms and the front desk are separated by a separate passage, so it is quiet and secure. The outdoor swimming pool can be seen from the guest rooms. The hotel is far from the city center, so you must take a taxi or tuk-tuk, and it is about 15 minutes away, so transportation can be inconvenient.
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Guest User
Deluxe King Room
Stayed in Apr 2025
Couple
8 review
8.7/10
Very Good
Posted on May 16, 2025
Stayed for two nights. The room facilities in the main building are relatively new, and the balcony is larger than that of the building near the swimming pool. It is also much more convenient to go to the bar without walking too far. The swimming pool is clean and sanitary. I spent two very comfortable nights here.
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Shenyilang
Deluxe King Room
Stayed in Apr 2025
Solo traveler
27 review
10/10
Outstanding
Posted on May 5, 2025
The hotel is located in the forest, blends in with nature and has a great view.
The staff are kind and very attentive.
Some staff members can speak Japanese.
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Guest User
Deluxe King Room
Stayed in Aug 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Oct 19, 2024
The hotel has a great sense of design, and the balcony of the hotel has a very beautiful view. The hotel has a large terrace, and a wedding was being held on the day we went there, which was filled with happiness and joy. There are lawns and big trees on the large terrace of the hotel, and you can also see the mountains in the distance.
The service is friendly, American style, the swimming pool is large and clean, and there are not many people swimming. On the way to swim, I also saw a garden, which looked like a secret garden in the morning light. The food is very affordable and delicious, and the breakfast variety is super rich. It is the most cost-effective hotel in this trip to Sri Lanka.
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6/7
Response from Property: Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide an exceptional service, and knowing we succeeded for you brightens our day. We can't wait to welcome you back for another memorable stay. Warm regards, Management
Guest User
Deluxe King Room
Stayed in Aug 2024
Family
15 review
9.0/10
Great
Posted on Oct 9, 2024
The hotel is very beautiful. The lobby is bright, clean, and has welcome juice. Every photo is a painting. To check in, just sit on the sofa and wait. The hotel staff will collect your passport and go to the front desk. Then the staff will take you to the room. The hotel is like a botanical garden. The only drawback is that the facilities in the room are relatively old. Everything else is very good!
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6/9
Response from Property: Dear Guest, Your kind words have made our day! Our entire team is beaming with pride knowing we contributed to your enjoyable stay. Your feedback energizes us to keep up the good work, and we can't wait to create more wonderful memories for you in the future. Warm Regards, Management
Katuolan
Deluxe King Room
Stayed in Aug 2024
Traveling with friends
18 review
4.0/10
Posted on Sep 20, 2024
Ctrip's low rating makes sense
1. There are pitfalls in booking: When we arrived at the hotel, they said that we only booked 1 person, and if 2 people checked in, we had to pay the price difference, otherwise we would not be allowed to check in. We sat in the lobby for nearly 2 hours. The room rate on Ctrip that day was much lower than the price difference, so we asked if we could cancel and book again, but they said the platform did not allow it
2. Discrimination against Chinese people: Foreigners and Chinese people have welcome drinks, but we sat there for half an hour and were not given any, and the waiter pretended not to see it
3. The room is shabby: It has been open for decades, the room is dimly lit, the furniture is faded, the sofa is shabby, and the toiletries are cheap. The picture is the so-called best executive room 1000+
4. Remote location: It takes 15 minutes to drive from the center of Kandy. It is a mountain road and it is not safe to go out at night. The environment is barely acceptable, but there is nothing to eat nearby, so you can only eat buffet in the hotel
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Guest User
Deluxe King Room
Stayed in Jul 2024
Family
14 review
5.0/10
Posted on Aug 18, 2024
The hotel is old, the rooms are old, the front desk lady is cold, and her English accent is not standard and hard to understand. The breakfast and dinner buffets are rich, and I met locals at the hotel wedding and was lucky to watch. The terrace in front of the breakfast is beautiful.
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Anonymous User
Deluxe King Room
Stayed in Jul 2024
Solo traveler
27 review
10/10
Outstanding
Posted on Aug 20, 2024
It is an old hotel. The room facilities are not very new, but it is well maintained. The environment, location and sanitation are all good. It is also very convenient to go to the Temple of the Tooth Relic to watch the Perahera procession at night.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide an exceptional service, and knowing we succeeded for you brightens our day. We can't wait to welcome you back for another memorable stay. Warm regards, Management