Henn na Hotel Kagoshima Tenmonkan

Henn na Hotel Kagoshima Tenmonkan Reviews

Henn na Hotel Kagoshima Tenmonkan

1-31 Higashisengoku-cho, Kagoshima City, Kagoshima Prefecture, 892-0842, JapanView Hotel Details
Henn na Hotel Kagoshima Tenmonkan
Henn na Hotel Kagoshima TenmonkanHenn na Hotel Kagoshima TenmonkanHenn na Hotel Kagoshima Tenmonkan
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Henn na Hotel Kagoshima Tenmonkan Guest Reviews

4.5/5
Great
123 review
Verified reviews
Location4.7
Amenities4.5
Service4.4
Cleanliness4.6
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All reviews(123)
Positive reviews(122)
Reviews with photos/video(37)
Clean and tidy(41)
Awesome rooms(34)
Awesome stay(25)
Convenient for shopping(21)
Easy to get around(19)
Close to airport(10)
Large rooms(6)
Relaxing hot springs(6)
Negative reviews(1)
KalvT
Deluxe Double
Stayed in Sep 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Very decent hotel. Check in is by machine but easy to use, just type in your name and scan your passport. Onsen is also okay given the location and price.
Response from Property: Thank you very much for choosing Henn na Hotel Kagoshima Temmonkan.We would like to thank you for your kind and very clear feedback.We will continue to strive to improve our room facilities and services to meet your expectations.Thank you very much for your stay and your review. Henn na Hotel Kagoshima Temmonkan
Anonymous User
Standard Double Room
Stayed in Dec 2024
Solo travelers
7 review
4.5/5
Great
Posted on Jan 9, 2025
Best hotel choice for location. Right in the centre of Tenmonkan. Plenty of food options and shopping. Even the airport shuttle stops directly at the hotel front (50m). It is walking distance (20min) to Kagoshima-chuo JR station, but if you choose tram or bus, the stop is also 100m away from the hotel. Setback is only the bath amenities as shaving foam, face wash and lotion is not provided (make sure you bring your own). Public bath is ok, has a sauna which is good. Check-in and out process is fully machine automated with a luggage storage section too at the side. Very easy. Breakfast service staff is very good, only four breakfast set choices if you purchase it as part of your room but quality is very good with local taste. I suggest you try at least once the breakfast if you stay here.
Response from Property: Thank you very much for staying at Henn na Hotel Kagoshima Temmonkan.We are very honored to have received your compliments on our new restaurant, “Onigiri Kappou, Nanami no Sumi - ka”, which opened on the first floor of our hotel on July 20.We hope that you will choose our hotel again the next time you visit Kagoshima City.Thank you very much for your stay and your review. Henn na Hotel Kagoshima Temmonkan
Guest User
Twin
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is relatively spacious compared to other hotels I stayed in Japan. It is very clean that no dust is found when wiping the table. The staff is responsible that they cleaned the room even though we forgot to stick the clean signage on the door. We are especially impressed by the LG electronic wardrobe which really helps to dry and cleanse the clothes.
Response from Property: Thank you very much for choosing Henna Hotel Kagoshima Temmonkan.We hope you will use our LG Styler, our pride and joy, which is installed in all guest rooms and removes not only bacteria and wrinkles but also pollen, again.We will make every effort to maintain the cleanliness of our guest rooms and will continue to do our best to keep them clean.Thank you very much for your stay and for your review.Henna Hotel Kagoshima Temmonkan
Guest User
Twin
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 21, 2023
I love the no frills check in and check out. The price included daily bento breakfast which was awesome! And there is a public bath amenity available. Clean-up service only available for stays more than 2 conseq nights
Response from Property: Thank you for choosing Henna Hotel Kagoshima Tenmonkan.We are glad to hear that you were satisfied with your stay at our hotel.We hope you will choose our hotel again the next time you visit Kagoshima City.Henn na Hotel Kagoshima Temmonkan
Ilovettravel
Deluxe Double
Stayed in Nov 2023
Travel with friends
10 review
4.7/5
Amazing
Posted on Jan 7, 2024
Very good hotel with convenient location in temonkan, excellent experience
Response from Property: Thank you very much for staying at Henna Hotel Kagoshima Tenmonkan.We are glad to hear that you were satisfied with our hotel's location.We sincerely hope that you will choose our hotel the next time you visit Kagoshima City again.Henn na Hotel Kagoshima Temmonkan
先生
Deluxe Double
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Very good experience and will come again in the short future if travel to Japan
Response from Property: Thank you very much for choosing Henna Hotel Kagoshima Temmonkan.We would also like to thank you for taking the time to provide us with your feedback regarding your stay with us.We will continue to strive to improve our room facilities and services to meet our guests' expectations.Thank you very much for your stay and for your review.Henna Hotel Kagoshima Temmnkan
Guest User
Connecting Room
Stayed in Nov 2023
Family
2 review
4.2/5
Very Good
Posted on Dec 28, 2023
Location was good. Onsen was small and not the cleanest. Could rent a VR machine to try so that was interesting. Also connecting room was nice as well.
Response from Property: Thank you for choosing Henna Hotel Kagoshima Tenmonkan.We are glad to hear that you were satisfied with your stay at our hotel.On the other hand, we will share your valuable feedback with our staff regarding the points you were not satisfied with, and we will make every effort to make your stay as comfortable as possible.We hope you will visit us again when you come to Kagoshima City.Henn na Hotel Kagoshima Temmonkan
Guest User
Twin
Stayed in Jan 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Drop off just next to the bus stop if you get on the bus from Nagoya station.
Response from Property: Thank you very much for staying at Henna Hotel Kagoshima Tenmonkan.The hotel is conveniently located in the Tenmonkan area, with the airport limousine bus, city bus stop, and streetcar stop within a 5-minute walking distance.We will continue to improve our room facilities and services to meet the expectations of our guests, We look forward to your continued patronage.Henn na Hotel Kagoshima Temmonkan
Guest User
Twin
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Conveniently located near the Planetarium Commercial Street, with all kinds of delicious food around. The room was clean and tidy, very good.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇Henn na Hotel Kagoshima Temmonkan。我們很高興聽到您對我們酒店的地理位置感到滿意。我們將竭盡全力保持客房的整潔,並期待您今後繼續光顧。非常感謝您的入住和評價。Henn na Hotel Kagoshima Temmonkan
Koalamomo
Deluxe Double
Stayed in Dec 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jan 13, 2025
This is the third time I have stayed at the Observatory Strange Hotel. It is very cost-effective, clean and hygienic, has a large bathing area, and the transportation is very convenient. There is an airport bus 1 minute away. The ramen shop in the mall opposite is delicious. You can give it a try.
Original TextTranslated by Google
Response from Property: この度は、変なホテル鹿児島 天文館にご滞在いただきまして、誠にありがとうございます。当ホテルの立地・大浴場にご満足いただけましたご様子が伺え、何よりでございます。今後ともお客様のご期待に沿える様、お部屋の設備の充実やサービスの向上に努めてまいりますので、一層のお引き立ての程お願い申し上げます。ご滞在および口コミのご投稿をいただき、誠にありがとうございました。変なホテル鹿児島 天文館
Guest User
Twin
Stayed in Nov 2024
Couples
23 review
4.3/5
Very Good
Posted on Dec 12, 2024
Check-in is either self-service or manual, which is convenient and fast. The room is spacious, the bed is large, and the bedding is clean and comfortable. The location is on the planetarium street, which is bustling and convenient for transportation. Opposite the hotel is a relatively large shopping mall, which meets the needs of shopping and dining.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Henn na Hotel Kagoshima Temmonkan. We are very honored to receive your high praise. Henn na Hotel Kagoshima Temmonkan will continue to "change" and evolve to the satisfaction of our guests. We look forward to your visit again. Thank you very much for your stay and review. Henn na Hotel Kagoshima Temmonkan
viriginia
Connecting Room
Stayed in Nov 2024
Family
21 review
4.0/5
Very Good
Posted on Dec 10, 2024
The location is convenient, the facilities and services are good, but the only drawback is that the cleaning of the room is not good. Every day when I return to the hotel room, there are shredded paper on the carpet (not vacuumed), there are many hairs in the bathroom (not cleaned), and the toilet has not been cleaned. I want to report it to the front desk Reported, but didn’t say anything because I was in a hurry when checking out (stayed for three days, the situation was the same for three days)
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Henn na Hotel Kagoshima Temmonkan. We sincerely apologize for the inconvenience caused to guests by inadequate room cleaning. We will report the matter to the authorities and inspect the work of the cleaning staff to ensure they receive comprehensive guidance. We sincerely apologize for the inconvenience caused by our many shortcomings, but all our staff will work hard to improve our reception so that we can provide better service when you come next time. Thank you very much for your stay and review. Henn na Hotel Kagoshima Temmonkan
ShiAnnya
Deluxe Double
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 28, 2025
I like this hotel. There is a large bath for hot spring bathing. There is a shopping district near the hotel, and there are many places to eat. The Kurobuta and ramen are delicious nearby. It is also convenient to go to JR. There is a dryer and sterilizer in the room, which is rare in other hotels.
Original TextTranslated by Google
Response from Property: 非常感謝您入住Henn na Hotel Kagoshima Temmonkan希望您能使用我們引以為豪的 LG Styler,它安裝在所有客房內,不僅能殺菌除皺,還能去除花粉。我們將繼續改進客房設施和服務,以滿足您的期望,並期待着在未來為您服務。非常感謝您的入住和評價。Henn na Hotel Kagoshima Temmonkan
rickathk
Standard Double Room
Stayed in Oct 2024
Couples
25 review
4.0/5
Very Good
Posted on Nov 27, 2024
This hotel does not have a receptionist to greet you. It is just a machine or a dinosaur. It is nearby the planetarium. Opposite the hotel, there is also the Temple of Jingan where you can visit.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Henn na Hotel Kagoshima Temmonkan. We greatly appreciate your kind and clear contribution. I hope you will choose our hotel next time you come to Kagoshima City. Thank you very much for your stay and review. Henn na Hotel Kagoshima Temmonkan
Weidajiatuijianhaojiudian
Deluxe Double
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Nov 20, 2024
It’s not bad to buy a new one in the hotel. There is also a laundry room inside. However, you should pay attention to the washing machine in this laundry room. Its drying function is not particularly good. I have dried it twice, but when I actually take out the clothes, it still It's wet. I don't know if it's because there are too many clothes or something. Anyway, the dryer is not very good, but overall other places are good. I just checked in at the ninth store, and there is no service staff to check in by myself.
Original TextTranslated by Google
Response from Property: 非常感謝您入住Henn na Hotel Kagoshima Temmonkan。 對於您在使用選擇性烘乾機時可能遇到的不適,我們再次深表歉意。 如果您能諒解,我們將再次歡迎您的光臨。 非常感謝您的入住和評論。Henn na Hotel Kagoshima Temmonkan