R&F Princess Cove by FUJU with Seaview at JBCC【Adjacent to Singapore+5 mins to ClQ+Free Parking】 Reviews

Response from Property: Dear guests, first of all, we are very sorry to bring you a bad stay experience, but for the gas stove you mentioned can not be used, because the management for safety considerations, can not be used, but we have a provision of induction cooker. Secondly, you said that the communication is not good, the reply is not timely, we checked the chat record, you sent us the first message at 0:54 am, we replied to you at 0:55 am, and then you sent us the message at 1:16 am, we replied to you at 1:31 am, we are really very sorry, our customer service staff replied to you in the early hours of the morning, it is really not too timely. For your comments, we take it very seriously, and also investigated the specific situation, here I hope to explain to you again, but also tell other guests who will be staying in the room, when you booked our room, we will first send you a stay address, but the specific room information, need to wait until the day of stay, the room is cleaned up (normally check-in the day of the afternoon 2-3 pm), we can only send to you. We hope you understand that we cannot send you the room information if the room has not been cleaned or if the previous guests have not checked out yet. In addition, in order to apologize, you originally booked a garden view one bedroom, we have upgraded you free of charge to a sea view one bedroom and one hall, may still not meet your needs, if next time there is any dissatisfaction, please let us know, thank you! Sorry again and have a nice life!

Response from Property: Dear guests, thank you very much for your recognition of FuJu. We will continue to work hard and serve every guest wholeheartedly. Looking forward to seeing you again, thank you. ❤️

Response from Property: Dear guest, we are very honored to receive such high praise from you. This is the happiest thing for us. Thank you again for your evaluation. I wish you a pleasant journey and look forward to your visit again. Thank you😊❤️

Response from Property: 尊敬的客人，非常感謝您對富居的認可，我們將一如既往的努力，熱忱服務每一位客人。期待您的再次光臨，謝謝。❤️

Response from Property: Thank you for choosing Fuju. We are very happy to receive your recognition. We will continue to provide professional and thoughtful services, create a comfortable and warm atmosphere, and strive to make every guest return with satisfaction. Thank you again for your praise and welcome to visit us again! ❤️

Response from Property: Thank you for choosing Fuju. We are very happy to receive your recognition. We will continue to provide professional and thoughtful services, create a comfortable and warm atmosphere, and strive to make every guest return with satisfaction. Thank you again for your praise and welcome to visit us again! ❤️

Response from Property: Thank you very much for your good comments! Your satisfaction is our greatest motivation. We will continue to work hard to provide every guest with a comfortable and convenient accommodation experience. We look forward to seeing you again and wish you and your family a pleasant journey!