Lanou Hotel(Jingzhou Ancient City East Gate Wanda Plaza)

Lanou Hotel(Jingzhou Ancient City East Gate Wanda Plaza) Reviews

Lanou Hotel(Jingzhou Ancient City East Gate Wanda Plaza)

1st and 3rd Floor, No. 445 (Dongsheng Square), Jiangjin West Road, Jingzhou District, Jingzhou, Hubei, ChinaView Hotel Details
Lanou Hotel(Jingzhou Ancient City East Gate Wanda Plaza)
Lanou Hotel(Jingzhou Ancient City East Gate Wanda Plaza)Lanou Hotel(Jingzhou Ancient City East Gate Wanda Plaza)Lanou Hotel(Jingzhou Ancient City East Gate Wanda Plaza)
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Lanou Hotel(Jingzhou Ancient City East Gate Wanda Plaza) Guest Reviews

4.6/5
Very Good
1710 review
Verified reviews
Location4.5
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1710)
Positive reviews(1658)
Reviews with photos/video(508)
Classy environment(146)
Friendly front desk staff(141)
Convenient parking(115)
Near shopping area(111)
Convenient for shopping(99)
Average sound insulation(73)
Perfect for kids(29)
Has rooms for families(14)
Negative reviews(52)
Guest User
Lanou Deluxe Double Bed Room (Smart Control&Deep Sleep King Koil Mattress)
Stayed in Oct 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Fangj ian henhaohenhaofeichanghao
Response from Property: 路上風景無數,能讓您為蘭歐駐足,小店很榮幸,您記住的不僅僅是蘭歐的名字,更是對蘭歐品牌的信任。歡迎常來!
Xiaoyao186
Lanou Superior Twin Room (Smart Control)
Stayed in Nov 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 9, 2024
This hotel really exceeded my expectations! I booked a superior twin room and the front desk upgraded me for free. The environment is elegant and comfortable, the rooms are spacious and bright, and the facilities are complete and novel. The front desk was super friendly and answered all my questions carefully. Breakfast was varied and delicious. The location is convenient and there are many attractions nearby. Highly recommended to friends who want to enjoy a comfortable stay!
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Response from Property: It turns out that you are always by my side, no matter how far away the distance is, even if the dark clouds remain in my eyes, your smile makes me brilliant! Thank you for your support and affirmation. Xiaoou will make beautiful wishes for you. Stay safe!
Xiaozhangtaizijade
Lanou Deluxe Twin Room (Smart Control&Deep Sleep King Koil Mattress)
Stayed in Oct 2024
Couples
39 review
3.6/5
Posted on Nov 9, 2024
The fruit for breakfast was already rotten, but it was served to customers openly. I have never encountered such a situation. The fried chicken fillet was not cooked, and there was still raw meat in it. I almost got it in my stomach. The heating of the fried food was not turned on at all. I don’t know what it was. Not to save electricity, such food. It feels like a real bullet dodged, not to mention basic hygiene. The coffee and milk were so light that they were almost transparent. Clothes hangers and kitchen utensils were hung on the wall in the exposed stall area. The operation room was a pile of debris with no management at all. After traveling for many years, this breakfast is of rare quality. The key is that it is irresponsible to the guests. In other respects, the reception at the front desk is warm and the service is in place. The coffee machine at the front desk is just a decoration and is not turned on. The sound insulation of the room is very poor. The KTV singing next to it at one or two o'clock in the middle of the night is continuous. The windows in the room can be regarded as windowless and there is basically no lighting, leaving a small gap. , considered a window? There are also several layers of screens. Guests who make reservations must say hello in advance. The above is an objective evaluation word for word and is for everyone's reference.
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6/10
Response from Property: Dear guests, hello! I am very sorry that you did not have a pleasant stay experience. Xiaoou is deeply sorry! Xiaoou will work hard to standardize and rectify, and strive to provide better service and hygiene. We hope you can give us another chance and wish you a happy life!
Sebastian
Lanou Chess & Cards Double Bed Room
Stayed in Sep 2024
Travel with friends
62 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Jingzhou is a famous historical and cultural city, and the ancient Jiangling City is located in today's Jingzhou. The hotel is very close to the ancient city of Jingzhou and not far from Wanda. It has convenient parking and good service. Fruits are provided for check-in.
Original TextTranslated by Google
Response from Property: It turns out that you are always by my side, no matter how far away the distance is, even if the dark clouds linger in my eyes, your smile makes me brilliant! Thank you for your support and affirmation. Xiaoou will make beautiful wishes for you. Stay safe!
Anonymous User
Lanou Superior Twin Room (Smart Control)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The location of the hotel is easy to find. There is a parking lot at the door and there is enough parking space. We arrived at the hotel relatively late, but the lady at the front desk was still very warm and welcoming. Seeing that we had two children, she also upgraded us to a loft room for free. The room is clean and well-equipped. For those of us who arrived late, we can only order takeout to fill our stomachs. There is a large table in the room where we can sit and eat comfortably, which is really friendly. The hotel is about a 10-minute walk to the ancient city, and it is also convenient to go to nearby attractions.
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Response from Property: Sometimes a short sentence warms our hearts. In fact, sometimes we don’t want much, just a simple smile, a affirmative look, and a word of encouragement. Thank you for your praise! Xiaoou welcomes you to come often!
Anonymous User
Lanou Executive Wonderful Double Bed Room (Smart Guest Control&Spacious)
Stayed in Apr 2024
Other
1 review
0.8/5
Posted on May 4, 2024
Very dissatisfied with the following points: 1. The floor drain in the room smells bad 2. The staff secretly used the master control card to open the door of the occupied room. 3. From 21:00 to 02:00 in the morning, you can clearly hear the loud singing voices of the KTV guests downstairs in the room (you cannot avoid the noise even if you change rooms, because the KTV will be as big as the hotel is, and each room may correspond to the one downstairs) KTV private room) 4. No one from the staff warned that the KTV would be very noisy at night. It was obvious that they deliberately lied about the situation and made us feel like they were being taken advantage of! ! Avoid this hotel! Don't stay! If KTV does not close down, this hotel will close down sooner or later! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Lanou Hotel Gucheng East Branch. We are sorry that we did not give you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. Hotel Room The service center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Guest User
Superior Smart Room (Double Bed)
Stayed in Dec 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 13, 2025
房間非常棒,衞生很乾凈,住宿體驗非常愉快。無論是地理位置、硬件設施、服務質量還是餐飲水平,都超出了我的預期。我相信,無論是商務出差還是休閑度假,這裏都會是一個理想的選擇。強烈推薦給正在尋找優質住宿體驗的旅客們!
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Response from Property: 千言萬語匯成一句話,歡迎您回家,您的認可和支持是我們的努力,我們會繼續努力,遇見您足以~
Guest User
Lanou Superior Twin Room (Smart Control)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
服務很好,前台不同時間值班的幾個小姐姐説話都非常禮貌。而且很貼心,第一天落下了東西很妥善地幫忙收好等我去拿。 住了兩天,第一天幫我們升級了loft房間,第二天也幫忙升級了豪華房,環境乾淨整潔,室內佈置也蠻有設計感,非常不錯的一次體驗,給個好評。
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Response from Property: 有時候短短的一句話,温暖了咱們的心窩,其實有時候咱們要的不多,一個簡單的微笑、一個肯定的眼神、一句鼓勵的話語,感謝您的好評!小歐歡迎您常來!
Jiaodidi
Lanou IP Twin Room (180° Ancient City View)
Stayed in Nov 2024
Family
88 review
5.0/5
Outstanding
Posted on Dec 3, 2024
位置非常好離荊州古城近走路就行,停車很方便,酒店周圍吃飯逛街都很方便,屬於比較熱鬧的區域,給升級了大的房間能看見古城牆的夜景,酒店裡麪很大很大,房間很多,感覺出了電梯走了好遠才到房間哈哈,酒店很乾凈樓道香噴噴的,床很大很舒服,浴室乾濕分離,總體感覺很好,前台服務很好幫着拿行李給送到房間,礦泉水給的很充足,滿意很滿意!…
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6/9
Response from Property: 有時候短短的一句話,温暖了咱們的心窩,其實有時候咱們要的不多,一個簡單的微笑、一個肯定的眼神、一句鼓勵的話語,感謝您的好評!小歐歡迎您常來!
Guest User
Lanou Deluxe Twin Room (Smart Control&Deep Sleep King Koil Mattress)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
酒店的佈局,顏色,設施我都很喜歡,衞生間都是乾濕分離的很好,暖和,不像有的酒店洗完澡出來凍死了,什麼都挺好,唯一的就是早飯不怎麼樣,最好是指定酒店不要定早飯
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Response from Property: 原來您一直在我身邊,不管距離多麼遙遠,就算烏雲在眼裡不散,您的笑容讓我燦爛!感謝您的支持與肯定,小歐會為您許下美麗的心願,安好!
Guest User
Family Friendly Room - 5-Person Occupancy
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
親子房這個想法真不錯,滿足和朋友一起帶娃兒的需求,服務態度很好,房間很乾凈,設施都很齊全,早餐口味不錯,還能看到古城夜景。位置也很好找。
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Response from Property: 原來您一直在我身邊,不管距離多麼遙遠,就算烏雲在眼裡不散,您的笑容讓我燦爛!感謝您的支持與肯定,小歐會為您許下美麗的心願,安好!
Zhongyuanxibeihan
Lanou Loft Double Bed Room (Separate Meeting And Rest Area&Smart Control)
Stayed in Nov 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Dec 26, 2024
性價比很高的酒店,設計很舒服,細節不錯。服務尤其好,打掃過衞生後客房服務人員還會貼心留下卡片問候,前台姑涼細心介紹,還給了一張旅行圖。
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Response from Property: 千言萬語匯成一句話,歡迎您回家,您的認可和支持是我們的努力,我們會繼續努力,遇見您足以~
simon1120
Lanou IP Twin Room (180° Ancient City View)
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 17, 2024
對寵物友好,房間還是寬敞,房間超級多,就是走廊有點繞! 不過不影響,價格和配套成正比!並且在周邊有超市,地理位置也是很棒的了
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Response from Property: 原來您一直在我身邊,不管距離多麼遙遠,就算烏雲在眼裡不散,您的笑容讓我燦爛!感謝您的支持與肯定,小歐會為您許下美麗的心願,安好!
Wangxiansheng
Lanou Deluxe Double Bed Room (Smart Control&Deep Sleep King Koil Mattress)
Stayed in Nov 2024
Couples
28 review
5.0/5
Outstanding
Posted on Dec 16, 2024
服務人員比較親切,酒店很不錯,離古城很近,沒事溜達就能去古城了,建議去城牆上走走,沒什麼人,比較幽靜。適合那種追憶往昔的人😄
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Response from Property: 原來您一直在我身邊,不管距離多麼遙遠,就算烏雲在眼裡不散,您的笑容讓我燦爛!感謝您的支持與肯定,小歐會為您許下美麗的心願,安好!
Xuanbaomama520
Lanou Superior Twin Room (Smart Control)
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 20, 2024
這個酒店是我訂了這麼多年酒店唯一一個下次還想訂的酒店,房間是複式樓,非常乾淨,我最喜歡的還是蘭歐的香味,清新的梔子花香,住酒店我特別怕不好的味道,蘭歐真的很舒適,還有最重要的一點,太好停車了,這點真的超級好
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Response from Property: 原來您一直在我身邊,不管距離多麼遙遠,就算烏雲在眼裡不散,您的笑容讓我燦爛!感謝您的支持與肯定,小歐會為您許下美麗的心願,安好!