Floor 1, Unit 3, Building 3, Area B, Songhua Lake Resort, Vanke Songhua Lake, Songhua West Road, Fengman District, Jilin, ChinaView Hotel Details
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Vanke Lake Songhua YunLu Hotel Guest Reviews
4.9/5
Perfect
612 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(612)
Positive reviews(612)
Reviews with photos/video(258)
Offers pick-up/drop-offs(116)
Delicious breakfast(91)
Well designed(68)
Well decorated(38)
Loved the view(27)
Perfect for kids(22)
Friendly front desk staff(22)
Tasty coffee(5)
Tiemo
Cloud Hotel Twin Suite
Stayed in Nov 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jan 1, 2025
A wonderful hotel.
We used the masssge service for 128 rmb / 30 min.
We had a stunning view to the sunrise over the mountsin and grest help, with getting the ski ticket and everything else organized. Also kn english.
The lobby is also really cozy.
A real recommendstion.
Response from Property: It is a great pleasure to see your deep praise, we at Yunlu Hotel we seek to provide the most intimate and meticulous service for each guest, and bring a value-added experience to each guest. Yunlu Hotel is a young and energetic hotel, with a simple and atmospheric style, warm and considerate service to show each guest the unique charm of the hotel. Your recognition is the greatest support and encouragement for our Yunlu Hotel, we will serve every family member with our hearts, and look forward to meeting you next time.
Nexus08
Cloud Family Suite
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Great for family skiing trip ! All staffs are warm and kind and always at your service, the amenities in the room are sufficient too. A very pleasant stay !
Response from Property: Thank you for your sharing! Yunlu Hotel looks forward to visit again! Have a good trip!
Robert Pomes
Yunshen Chess And Card Suite
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 28, 2024
This brand new hotel is really great!! Clean, amazing friendly stuff, ski equipment, sauna & gym! Beside that the hotel was made with so much love to every detail!
Strongly recommend to stay there!
Response from Property: Thank you for your recognition of our hotel. It is a pity that you did not experience the sauna this time. I hope we can show you a more perfect service experience of our hotel when we meet again next month
Guest User
Cozy Comfy Room (2 Beds) (Kitchen)
Stayed in Dec 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The hotel environment is comfortable, the service is comprehensive and thoughtful, very humane, the facilities are clean; it has a strong sense of design, and the breakfast and supper are delicious.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our Yunlu Resort Hotel! We are committed to providing one-stop service to every guest and reducing unnecessary time~ Let every guest who comes to Yunlu Hotel enjoy as much vacation time as possible other than skiing. Our resort transfer service, snow Furniture rentals, restaurants, lobby bars, and gyms all allow you to have a better vacation experience. We will continue to improve our facilities and look forward to meeting you again.
Xiaoxiannvshipangzi
Cozy Comfy Room (2 Beds) (Kitchen)
Stayed in Dec 2024
Travel with friends
26 review
4.7/5
Amazing
Posted on Jan 7, 2025
Although it is in Phase 3, the shuttle bus is very timely and the service is good. The breakfast is very rich, just enough to go skiing. There is also a midnight snack at 9 pm. It is very convenient to eat nearby and the facilities are complete.
Original TextTranslated by Google
Response from Property: 感謝您對我們雲麓度假酒店的認可!我們致力於為每一位賓客提供一站式服務,減少不必要的時間~讓每一位來到雲麓酒店的客人儘可能多的享受滑雪以外的度假時間,我們的度假區接送服務,雪具租賃,餐廳,大堂吧,健身房都是讓您有更好的度假體驗,我們會不斷完善我們的配套,期待我們的再次相遇
Guest User
Cloud Hotel King Suite
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The sanitation is very good, the facilities are very new, although the location is not the nearest to the ski resort entrance, but there is a special car pick-up, which is only 1-2 minutes away by car, and it is available at any time, which is very convenient. In addition, the hotel also provides sufficient supplies. In addition to the basics, there are also hot packs and drinks for free. I stayed for 6 days and felt very comfortable. The staff was also very kind and friendly, so I will still choose this hotel next year. I
Original TextTranslated by Google
6/11
Response from Property: Thank you for your recognition of our Yunlu Resort Hotel! We are committed to providing one-stop service for every guest, reducing unnecessary time~ Let every guest who comes to Yunlu Hotel enjoy as much vacation time as possible other than skiing. Our resort shuttle service, ski equipment rental, restaurant, lobby bar, and gym are all for you to have a better vacation experience. We will continue to improve our facilities and look forward to meeting you again.
Olivia JM
Cloud House Two-Bedroom Courtyard Suite (Pet Friendly)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Very satisfied! The staff can meet any needs at any time immediately ~ There is a yard where you can play in the snow in the room, and the children are really happy ~ The food and drinks are also delicious ~ There is a car to pick you up at any time ~ Highly recommended
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our Yunlu Resort Hotel! We are committed to providing one-stop service for every guest, reducing unnecessary time~ Let every guest who comes to Yunlu Hotel enjoy as much vacation time as possible other than skiing. Our resort shuttle service, ski equipment rental, restaurant, lobby bar, and gym are all for you to have a better vacation experience. We will continue to improve our facilities and look forward to meeting you again.
Anonymous User
Cloud Hotel Twin Suite
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The room is very big, I forgot to take pictures. The room I booked is large so that I can store my ski equipment. The hotel service is also very good. The ski resort provides free pick-up and drop-off. My skis are new, and the hotel also has a place for ski maintenance. The pick-up and drop-off service is very good. One day, we were late for the pick-up and drop-off time, but they still came to pick us up. The only suggestion is that the curtains in the room can be replaced with blackout curtains.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our Yunlu Resort Hotel! We are committed to providing one-stop service for every guest, reducing unnecessary time~ Let every guest who comes to Yunlu Hotel enjoy as much vacation time as possible other than skiing. Our resort shuttle service, ski equipment rental, restaurant, lobby bar, and gym are all for you to have a better vacation experience. We will continue to improve our facilities and look forward to meeting you again.
Yyyaochifengliguantou
Cloud Luxury Queen Suite
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel is very clean, cozy and warm. The soundproofing is very good. The staff is very friendly and helped with the luggage. The breakfast is also delicious. It is very close to the ski resort. I sleep very well every night. I will stay in this hotel every time I come to Songhua Lake
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our Yunlu Resort Hotel! We are committed to providing one-stop service for every guest, reducing unnecessary time~ Let every guest who comes to Yunlu Hotel enjoy as much vacation time as possible other than skiing. Our resort shuttle service, ski equipment rental, restaurant, lobby bar, and gym are all for you to have a better vacation experience. We will continue to improve our facilities and look forward to meeting you again.
Guest User
Cozy Comfy Room (2 Beds) (Kitchen)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room is clean, the bedding is comfortable, the breakfast is rich and delicious, there is a car to pick you up anywhere in the park, and the service of the entire hotel staff is very good, enthusiastic and considerate! I will definitely come again next time!
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our Yunlu Resort Hotel! We are committed to providing one-stop service for every guest, reducing unnecessary time~ Let every guest who comes to Yunlu Hotel enjoy as much vacation time as possible other than skiing. Our resort shuttle service, ski equipment rental, restaurant, lobby bar, and gym are all for you to have a better vacation experience. We will continue to improve our facilities and look forward to meeting you again.
Guest User
Cozy Comfy Room (2 Beds) (Kitchen)
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The environment is good. The transfer to and from the ski resort is convenient and timely. It would be nice if the breakfast was richer.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our Yunlu Resort Hotel! We are committed to providing one-stop service to every guest and reducing unnecessary time~ Let every guest who comes to Yunlu Hotel enjoy as much vacation time as possible other than skiing. Our resort transfer service, snow Furniture rentals, restaurants, lobby bars, and gyms all allow you to have a better vacation experience. We will continue to improve our facilities and look forward to meeting you again.
Chengning
Cloud Luxury Queen Suite
Stayed in Oct 2024
Solo travelers
39 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Very close to the ski resort. Perfect location. There is a car to pick you up and drop you off. The service is super good! The room is new and quite big. Very comfortable. The breakfast is also very exquisite.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our Yunlu Resort Hotel! We are committed to providing one-stop service for every guest, reducing unnecessary time~ Let every guest who comes to Yunlu Hotel enjoy as much vacation time as possible other than skiing. Our resort shuttle service, ski equipment rental, restaurant, lobby bar, and gym are all for you to have a better vacation experience. We will continue to improve our facilities and look forward to meeting you again.
Anonymous User
Cozy Comfy Room (2 Beds) (Kitchen)
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The sanitation and environmental services are very good!
Even the aunt in the restaurant cleans up every day, which makes people feel beautiful and enthusiastic. It is a great experience.
Late night canteen, waiting for you when you return late.
Unlimited daily pick-up and drop-off service (SUV) in Songhua Lake Resort.
Original TextTranslated by Google
Response from Property: 感謝您對我們雲麓度假酒店的認可!我們致力於為每一位賓客提供一站式服務,減少不必要的時間~讓每一位來到雲麓酒店的客人儘可能多的享受滑雪以外的度假時間,我們的度假區接送服務,雪具租賃,餐廳,大堂吧,健身房都是讓您有更好的度假體驗,我們會不斷完善我們的配套,期待我們的再次相遇
Guest User
Cloud Luxury Queen Suite
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Facilities: A very new hotel with all the facilities. The air conditioning and heating function is also good in the mountains. There are many thoughtful tips. Baby slippers and disposable toilet covers are also provided, which is really thoughtful.
Hygiene: The sanitary conditions are also very good. The indoor hall is very clean. There is no picky hygiene problem. The bedding is also very clean, and the sofa pillows are not dirty.
Environment: Because the room was tight during the National Day holiday, I didn’t book a family room. After arriving, they helped to adjust the room type, which was very awesome. The room can see the mountain view. Although there is a small block, it does not affect it at all.
Service: Provided a National Day gift package, coffee and tea are all available, and there is an unlimited shuttle bus from the hotel to the main street. It is especially suitable for families with babies. Sometimes the child can’t walk one more step, so although it is located in Phase 3, it has no effect at all. In fact, it is also very fast to walk up, and it is close to the popular Qingshan Canteen.
Super satisfactory experience🛎️The breakfast is also rich
Original TextTranslated by Google
6/13
Response from Property: Dear guest, thank you for your five-star praise for Yunlu Resort Hotel. Your satisfaction and affirmation are our most important wealth. We will continue to provide you with better services and a comfortable environment, continue to innovate and improve service quality, and uphold the concept of doing things attentively and serving attentively. We look forward to your visit again to review our progress.
I-MMISSzu
Cloud Travel Family Room
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The room was great, with a mountain view. My father went to see the Sea of Clouds. The breakfast was rich and interesting. I really like the quiet paradise here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star review of Yunlu Resort Hotel. Your satisfaction and affirmation are our most important wealth. We will continue to provide you with better services and a comfortable environment, continue to innovate and improve service quality, and uphold the concept of doing things with heart and serving attentively. We look forward to your visit again to review our progress