No. 1, building 14, puyueyuan, Xitang town, Jiashan, Zhejiang, ChinaView Hotel Details
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Xitang Lightyear Hotel Guest Reviews
4.8/5
Excellent
3316 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3316)
Positive reviews(3291)
Reviews with photos/video(1069)
Classy environment(916)
Delicious breakfast(343)
Friendly front desk staff(303)
Well designed(235)
Close to scenic area(224)
Garden view(67)
Has facilities for children(44)
Great swimming pool(43)
Negative reviews(25)
Jamie00
Selected Courtyard Double Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The initial courtyard room was not satisfactory as it was noisy. However, upon feedback, Ms Cai was proactive in quickly moving us to another room that was nice. Reception by the two ladies was friendly. Service by Ms Cai was especially warm. She also helped with my luggage after checkout and accompanied us to our car at Xitang’s gate. The bed was very comfortable. The hotel is located in a convenient and accessible location, just slightly away (a short walk) from the main thoroughfare so it was peaceful. We will not hesitate to stay here again :)
Response from Property: It is our honor to serve you, and we look forward to your next visit in Xitang!
Pei Pei
Elegant Queen Room
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Mar 17, 2024
The room is nice, location is good. The only issues is not tourists friendly. As there no phone in the room. Hence if u are international tourist may face issues to get the reception and connecting to their wifi is horrible.
As said no issues for rooms, location and service staff. Just that not tourists friendly where you bring elderly pax and no phone to connect with ppl in other room and wifi connection also and issues.
Response from Property: We are very sorry that we were unable to reach your check-in experience. Due to the rule, the WiFi in the room needs to be verified and logged in with a domestic mobile phone number. We have contacted Telecom Xin Company to communicate and resolve the needs of international guests! Thank you for your insightful evaluation. Welcome back!
Guest User
Elegant Queen Room
Stayed in Jun 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 1, 2024
Very nice hotel... well located, inside the walls of the histroic water town, but in a quiet part, away from the hustle of the crowded streets.
Room was clean and easily large enough.. with good lighting and private toilet/shower, and daily room service. The buffet breakfast, included in the room price was very good.
I speak no mandarin; so I had to communicate with the reception/front desk staff using translate on phones.
The front desk staff were wonderful... cheerful, helpful. They went to great lenghts to explain to me how to obtain and buis ticket to Shanghai, where to catch the bus and so on... also the same staff were extremely helpful with day to day questions.
The only strange or negative thing is that when shown the room, it looks wonderful as it includes a small private verandah with table and chair. However, there is a fixed wire screen preventing the inhabitant from accessing the room's verandah... kind of strange and certainly a negative
Response from Property: Dear guests, hello! Thank you for your support and recognition of Xitang Guangnian Hotel. Welcome to visit again. Wishing you good health and a happy family!There are screen doors in the room to prevent mosquitoes and insects from entering the room. To exit the balcony, you need to manually open the screen doors!
adirkze
Elegant Queen Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 21, 2024
This was such a beautiful hotel! Located inside the ancient town (about 1 min walk from the north gate), with stunning grounds and room. We also had a private balcony with a comfortable swing seat! Breakfast was delicious (Chinese style obviously) and all the staff were extremely accommodating. Would highly recommend this place and want to return again!
Response from Property: Dear guests, hello! Thank you for your support and recognition of Xitang Guangnian Hotel. Welcome to visit again. Wishing you good health and a happy family!
Anonymous User
Elegant Queen Room
Stayed in Mar 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Beautiful traditional style hotel. Its massive. Room was nice and comfortable, good size and had a big balcony as well. Its In the xitang town so very easy to walk around the ancient town. Highly recommend it.
Response from Property: Thank you for your insightful evaluation and enthusiastic recommendation! Wishing you all the best and welcoming you back!
chengann tan
Elegant Queen Room
Stayed in Jan 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Best hotel at Xitang scenic area. Modern and beautiful. Better than the photos. Nice breakfast too. Very friendly service staff
Xinsuisuoyuandezuozuo
Selected Family Room - Courtyard-View
Stayed in Apr 2023
Travel with friends
5 review
4.0/5
Very Good
Posted on Jun 16, 2023
环境:OK
服务:nice
设施:well
卫生:clean
Guest User
Li Ji Twin Room
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 28, 2024
It is a garden hotel with five areas and a beautiful environment. The hotel is located 30 meters inside the north gate of the scenic area. Tickets are required during the day, and you can enter and exit freely after 5 pm. The store will communicate in advance, which is very considerate. The room is clean and the service is enthusiastic.
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pearlskin
Li Ji Twin Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The Light Year Hotel is just 50 meters to the right of the north gate entrance of the Xitang Ancient Town Scenic Area. It is very convenient to park by car, and the hotel provides free parking tickets. The theme style is Han culture. When you enter the door, there is a gentle front desk lady dressed in Hanfu who efficiently checks in. The front desk sister Yang also enthusiastically helped guide us to the room, answered questions in a friendly and patient manner, and upgraded the Spring and Autumn Balcony Twin Room. The balcony has a good view and a leisure hanging chair haha~ The room is clean and hygienic, with everything you need. The bathroom is separated into dry and wet areas, with ample space, and breakfast is available in both Chinese and Western styles. It is also close to walk to the core area of the scenic area, and it is very quiet to rest at night. The check-in experience is very good. I will consider the Light Year Hotel next time I travel~❤️
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Guest User
Liu Yi Family Room
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The environment of Light Year Hotel is quite good. It is located in the scenic spot and at the north gate. It is good to accompany the elderly at home for a trip. When I arrived at the hotel, they helped me upgrade the room. If I come again in the future, I will consider staying there again.
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Guest User
Li Ji Twin Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The classical architecture hotel in the scenic area is quiet and elegant. The room is spacious with twin beds, the bathroom is clean and fresh, and the hot water is large. The hotel service attitude is very good! Very recommended! Hope it helps everyone!
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Guest User
Li Ji Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
It was my first time staying at Xitang Light Year Hotel. It is a pet-friendly hotel in the scenic area, which is really great. The hotel staff is also very friendly. Because we needed to add one more person to the trip, the hotel directly helped to upgrade for free, which was really thoughtful. The family room was so comfortable to live in, and the environment of the hotel was also very good. I look forward to staying here again next time!
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Guest User
Liu Yi Family Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The hotel is located in the scenic area. If you check in after 17:00, you can get free admission to the scenic area. The parking lot entrance is just around the corner, making parking convenient. The hotel is in a typical Jiangnan style, with an antique flavor. It is directly connected to the scenic area and convenient for night tours of Xitang. The service is thoughtful. After a night tour, I got lost in the winding roads of the ancient town. After the WeChat housekeeper, I was guided back to the hotel by video call.
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Anonymous User
Li Ji Twin Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
I was amazed. I didn't expect to revisit Xitang 2 years later. My impression has changed a lot. The hotel is very clean and quiet. The breakfast is also great, much better than the food in the scenic area. The room is very new and modern. The front desk MM is very friendly.
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Dayanjingshizhendefannao
Liu Yi Family Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
On the last day of the long holiday, on the way home after the trip, I decided to come to Xitang on a whim. The hotel is in a prime location, just on the right hand side of the north gate entrance of Xitang, with convenient parking and quiet in the bustling city. The Chinese courtyard garden style has a long corridor with antique wooden structure. The girl at the front desk was warm and thoughtful. She took the initiative to upgrade the family room with a yard and helped to pull the luggage to the room. The service was great. Although it was on the first floor, it was not damp. The room was clean and fully equipped. It was very close to the ancient town on foot. If you come to Xitang, this hotel should be the first choice.