Xitang Lightyear Hotel Reviews

The initial courtyard room was not satisfactory as it was noisy. However, upon feedback, Ms Cai was proactive in quickly moving us to another room that was nice. Reception by the two ladies was friendly. Service by Ms Cai was especially warm. She also helped with my luggage after checkout and accompanied us to our car at Xitang’s gate. The bed was very comfortable. The hotel is located in a convenient and accessible location, just slightly away (a short walk) from the main thoroughfare so it was peaceful. We will not hesitate to stay here again :)

The room is nice, location is good. The only issues is not tourists friendly. As there no phone in the room. Hence if u are international tourist may face issues to get the reception and connecting to their wifi is horrible. As said no issues for rooms, location and service staff. Just that not tourists friendly where you bring elderly pax and no phone to connect with ppl in other room and wifi connection also and issues.

Very nice hotel... well located, inside the walls of the histroic water town, but in a quiet part, away from the hustle of the crowded streets. Room was clean and easily large enough.. with good lighting and private toilet/shower, and daily room service. The buffet breakfast, included in the room price was very good. I speak no mandarin; so I had to communicate with the reception/front desk staff using translate on phones. The front desk staff were wonderful... cheerful, helpful. They went to great lenghts to explain to me how to obtain and buis ticket to Shanghai, where to catch the bus and so on... also the same staff were extremely helpful with day to day questions. The only strange or negative thing is that when shown the room, it looks wonderful as it includes a small private verandah with table and chair. However, there is a fixed wire screen preventing the inhabitant from accessing the room's verandah... kind of strange and certainly a negative

This was such a beautiful hotel! Located inside the ancient town (about 1 min walk from the north gate), with stunning grounds and room. We also had a private balcony with a comfortable swing seat! Breakfast was delicious (Chinese style obviously) and all the staff were extremely accommodating. Would highly recommend this place and want to return again!

Beautiful traditional style hotel. Its massive. Room was nice and comfortable, good size and had a big balcony as well. Its In the xitang town so very easy to walk around the ancient town. Highly recommend it.

Best hotel at Xitang scenic area. Modern and beautiful. Better than the photos. Nice breakfast too. Very friendly service staff

环境：OK 服务：nice 设施：well 卫生：clean

It is a garden hotel with five areas and a beautiful environment. The hotel is located 30 meters inside the north gate of the scenic area. Tickets are required during the day, and you can enter and exit freely after 5 pm. The store will communicate in advance, which is very considerate. The room is clean and the service is enthusiastic.

The Light Year Hotel is just 50 meters to the right of the north gate entrance of the Xitang Ancient Town Scenic Area. It is very convenient to park by car, and the hotel provides free parking tickets. The theme style is Han culture. When you enter the door, there is a gentle front desk lady dressed in Hanfu who efficiently checks in. The front desk sister Yang also enthusiastically helped guide us to the room, answered questions in a friendly and patient manner, and upgraded the Spring and Autumn Balcony Twin Room. The balcony has a good view and a leisure hanging chair haha~ The room is clean and hygienic, with everything you need. The bathroom is separated into dry and wet areas, with ample space, and breakfast is available in both Chinese and Western styles. It is also close to walk to the core area of ​​the scenic area, and it is very quiet to rest at night. The check-in experience is very good. I will consider the Light Year Hotel next time I travel~❤️

The environment of Light Year Hotel is quite good. It is located in the scenic spot and at the north gate. It is good to accompany the elderly at home for a trip. When I arrived at the hotel, they helped me upgrade the room. If I come again in the future, I will consider staying there again.

The classical architecture hotel in the scenic area is quiet and elegant. The room is spacious with twin beds, the bathroom is clean and fresh, and the hot water is large. The hotel service attitude is very good! Very recommended! Hope it helps everyone!

It was my first time staying at Xitang Light Year Hotel. It is a pet-friendly hotel in the scenic area, which is really great. The hotel staff is also very friendly. Because we needed to add one more person to the trip, the hotel directly helped to upgrade for free, which was really thoughtful. The family room was so comfortable to live in, and the environment of the hotel was also very good. I look forward to staying here again next time!

The hotel is located in the scenic area. If you check in after 17:00, you can get free admission to the scenic area. The parking lot entrance is just around the corner, making parking convenient. The hotel is in a typical Jiangnan style, with an antique flavor. It is directly connected to the scenic area and convenient for night tours of Xitang. The service is thoughtful. After a night tour, I got lost in the winding roads of the ancient town. After the WeChat housekeeper, I was guided back to the hotel by video call.

I was amazed. I didn't expect to revisit Xitang 2 years later. My impression has changed a lot. The hotel is very clean and quiet. The breakfast is also great, much better than the food in the scenic area. The room is very new and modern. The front desk MM is very friendly.