Xitang Lightyear Hotel Reviews

Location was perfect. Inside scenic area Next to entrance. Free entry after 5pm. Room was great! Breakfast buffet spread could be better. Not much varieties. Check in process abit slow due to only one worker at reception. Overall great stay! Would def come Back again!

We stayed 1 night. The hotel is very quiet, nice and clean, the staff is very kind. We will come back. It’s easy to reach, few meters from North entrance and 5mn walk from main canal and one of the pier to do the cruise tour

The initial courtyard room was not satisfactory as it was noisy. However, upon feedback, Ms Cai was proactive in quickly moving us to another room that was nice. Reception by the two ladies was friendly. Service by Ms Cai was especially warm. She also helped with my luggage after checkout and accompanied us to our car at Xitang’s gate. The bed was very comfortable. The hotel is located in a convenient and accessible location, just slightly away (a short walk) from the main thoroughfare so it was peaceful. We will not hesitate to stay here again :)

The room is nice, location is good. The only issues is not tourists friendly. As there no phone in the room. Hence if u are international tourist may face issues to get the reception and connecting to their wifi is horrible. As said no issues for rooms, location and service staff. Just that not tourists friendly where you bring elderly pax and no phone to connect with ppl in other room and wifi connection also and issues.

Very nice hotel... well located, inside the walls of the histroic water town, but in a quiet part, away from the hustle of the crowded streets. Room was clean and easily large enough.. with good lighting and private toilet/shower, and daily room service. The buffet breakfast, included in the room price was very good. I speak no mandarin; so I had to communicate with the reception/front desk staff using translate on phones. The front desk staff were wonderful... cheerful, helpful. They went to great lenghts to explain to me how to obtain and buis ticket to Shanghai, where to catch the bus and so on... also the same staff were extremely helpful with day to day questions. The only strange or negative thing is that when shown the room, it looks wonderful as it includes a small private verandah with table and chair. However, there is a fixed wire screen preventing the inhabitant from accessing the room's verandah... kind of strange and certainly a negative

This was such a beautiful hotel! Located inside the ancient town (about 1 min walk from the north gate), with stunning grounds and room. We also had a private balcony with a comfortable swing seat! Breakfast was delicious (Chinese style obviously) and all the staff were extremely accommodating. Would highly recommend this place and want to return again!

The staff are well helpful

Beautiful traditional style hotel. Its massive. Room was nice and comfortable, good size and had a big balcony as well. Its In the xitang town so very easy to walk around the ancient town. Highly recommend it.

Best hotel at Xitang scenic area. Modern and beautiful. Better than the photos. Nice breakfast too. Very friendly service staff

环境：OK 服务：nice 设施：well 卫生：clean

The hotel is located in the Xitang Scenic Area and is a great choice for family travel! Here you can experience the antique architectural style and enjoy the elegant and quiet environment, which fully meets the needs of vacation. The hotel has its own underground garage with charging piles, which is very friendly to new energy self-driving customers. In addition, the staff is warm and thoughtful, responds quickly, and answers questions patiently and carefully. The overall experience exceeded expectations and is worth recommending~ 🌿🐾

The hotel is right in the scenic area, and it only takes 7 or 8 minutes to get to Songziqiufeng Bridge. The environment of the hotel is also good, like a small garden, parking is very convenient, the room is spacious and clean, and the toiletries smell good. If you have any needs, tell the front desk and it will be solved immediately. Originally, I only booked 3 days, and extended it for another day. It feels very good. Pet-friendly and there is no extra charge, must praise.

I took my parents on a trip on Mother's Day. The hotel is located in the Xitang scenic area. It is free to enter after 5 pm. It has an antique architectural style and an elegant and quiet environment. It is also a pet-friendly hotel, which is very humane. The hotel staff has an excellent service attitude, answers all questions, and responds quickly. It is a great experience!

The room is hygienic, clean, and has a good environment. The hotel service is very good. We were reminded not to buy tickets after 5 pm. We arrived at the hotel after 5 pm, and the hotel upgraded our room for free. The service attitude was very good. The hotel is located in the ancient town, which is very convenient to the ancient town.