To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1156)
Positive reviews(1135)
Reviews with photos/video(89)
Friendly front desk staff(138)
Delicious breakfast(116)
Classy environment(95)
Large rooms(54)
Convenient parking(48)
Perfect for business trips(38)
Well decorated(31)
Stayed multiple times(16)
Negative reviews(21)
Keld Agerskov
Business Double Bed Room (Smart Voice Control)
Stayed in Jan 2025
Business travelers
5 review
6.5/10
Posted on Feb 27, 2025
The hotel standard is good for the price, nice clean and excellent bed. If not Chinese the location is not that good as far to everything like restaurants and shopping.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住喜悦納麗呈酒店,並與我們分享了您的入住體驗。同時,也感謝您對我們的認可。 感謝您對我們酒店的信任和喜愛。我們真誠的期待您的再次光臨。
Teck Wee
Superior Double Room
Stayed in Feb 2024
Business travelers
1 review
9.5/10
Amazing
Posted on Mar 29, 2024
Surprisingly good - clean, big and modern room that can match the other big hotels. Supermarket is nearby as well. I had a very pleasant stay.
Breakfast is good and value for money but suggest to have wider selection. Gym is basic and hope more machines can be added.
I checked out early and 韩琪琪 was especially helpful with the process!
Response from Property: Dear guest: Hello! Thank you for staying at Jiaozhou Joy Nalicheng Hotel. Seeing your detailed comments, Xiaoli is very excited. The hotel not only has a rich breakfast restaurant, but also a free laundry room and gym for you to use 24 hours a day! Seeing that it is just a little bit away from getting your full score, it proves that Xiaoli still needs to work hard to get your full score next time you stay! Wish you: work well!
Guest User
Superior Double Room
Stayed in Feb 2023
Business travelers
42 review
8.0/10
Very Good
Posted on Apr 9, 2023
Good hotel
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Jiaozhou Joy Nali Cheng Hotel! Xiaoli hopes that the fate with you will continue to spread and last forever! Seeing that we are still a little short of getting full marks, I hope you will let Xiaoli serve you attentively next time and strive for full marks next time! Looking forward to your next visit! Wish you: Good luck with your work!
Xianggelila123
Executive Double Bed Room (Smart Voice Control)
Stayed in May 2024
Family
13 review
10.0/10
Outstanding
Posted on Jun 9, 2024
The hotel has convenient transportation and location. The rooms are very spacious and bright. The whole house is smart. The staff has good service attitude. The breakfast in the restaurant is very rich. It was a pleasant stay.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your praise and recognition. Xiaoli feels very happy. The hotel is our foundation and service is our fundamental. We will work harder to give you more surprises! Looking forward to your next wonderful encounter. Xiaoli here wishes you a happy life! Everything goes well~
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
8 review
10.0/10
Outstanding
Posted on May 30, 2024
The hotel facilities are very good, clean and hygienic, and the sound insulation is also good. I book here every time I go on a business trip. The price/performance ratio is very high, and the customer service staff Hu Xiaoxia and Jia Zikang are warm and thoughtful! A very recommended hotel!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Xiannalicheng Hotel and sharing your stay experience with us! Your affirmation is our greatest encouragement, and we will convey your affirmation to every colleague. Every member of the hotel looks forward to meeting you again and providing timeless excellent service.
Guest User
Superior Double Room
Stayed in Oct 2024
Travel with friends
44 review
10.0/10
Outstanding
Posted on Nov 10, 2024
The room is very clean and tidy, quiet, and the bedding and mats are also very comfortable. It is worth staying.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Xiannalicheng Hotel and sharing your stay experience with us. At the same time, thank you for your recognition of us. Very happy to know that you had a great time at our hotel. Thank you for your trust and love for our hotel. Bringing you unforgettable memories is what we are proud of. We sincerely look forward to your visit again.
Guest User
Deluxe Family Room (Smart Voice Control)
Stayed in Apr 2024
Family
4 review
10.0/10
Outstanding
Posted on May 8, 2024
Unexpectedly satisfied. I was traveling with my parents, so I booked a bunk bed room. After entering the room, I found that all the equipment in the room was intelligently controlled, including air conditioning, TV, lighting, curtains, and a smart toilet. It was particularly convenient for my elderly parents. My father even left a message in the guestbook to express his satisfaction.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your careful and detailed 5-point praise. Xiaoli is very touched to meet such a good guest like you and is willing to share your stay experience. Xiaoli really thanks you from the bottom of her heart. Your satisfaction is the driving force for our progress. I hope to meet you again and wish you all the best and happiness!
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/10
Posted on Nov 25, 2024
The water pressure is so low that it takes half a day to get hot water while taking a shower.
Original TextTranslated by Google
Response from Property: Dear guest, we are very anxious after reading your review, and we are sorry for bringing you a bad stay experience. [As for the issues you raised, we attach great importance to them and have formulated corrective measures one by one: We will continue to provide all-round and perfect considerate services. We hope to get your understanding and support. We encourage guests to contact us at any time during their stay through [ "Guest Service Center"】Contact us, we will serve you wholeheartedly 24 hours a day.
Guest User
Business 2-bed Room
Stayed in Sep 2024
Couples
7 review
7.7/10
Good
Posted on Oct 6, 2024
I don’t know if it’s the KTV downstairs or the singing in the square, but it’s still singing at 10:30, making it impossible to sleep. The staff's service attitude was very good and they helped us change rooms. We didn't move because it was too late and we were too lazy to move. Another friend's room had more than one hole in the sheets.
Original TextTranslated by Google
Response from Property: Hello, dear friend, I am sorry that this stay has left you with unpleasant memories. I have silently blamed myself ten thousand times in my heart~~~Please forgive me~~~ At the same time, the hotel staff have also Conducted self-reflection and work self-examination to avoid similar situations from happening again. Thank you very much for your supervision and encouragement of us. We will definitely try our best to do better and better. Welcome to continue to supervise us and look forward to your visit again. We are waiting for you ~ ——Xiao Li, please forgive me.
Guest User
Superior Double Room
Stayed in Feb 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Mar 20, 2024
I stayed here on a business trip. The environment is nice, the home is smart, and Hu Xiaoxia provided great service.
Original TextTranslated by Google
Response from Property: I give you a heart and a small flower. Thank you for your recognition and affirmation. Thank you for sharing. Among all the farewells, Xiaoli likes "see you next time" the most. Pen refill.
Anonymous User
Superior Double Room
Stayed in Jul 2024
Business travelers
3 review
1.0/10
Posted on Sep 19, 2024
When I checked in, I was told that breakfast would be provided in the morning, but that it did not include meals. . . The front office always kicks the ball. .
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Joyful Nali Cheng Hotel! We are very sorry that this stay did not give you a good experience. We are deeply sorry. The hotel will conduct comprehensive rectifications, strengthen services, and serve guests with sincere actions. We look forward to your inspection and rectifications. Results. Wish you: well
Fabbygun
Executive Double Bed Room (Smart Voice Control)
Stayed in Dec 2023
Solo travelers
99 review
9.5/10
Amazing
Posted on Jan 7, 2024
Everything is fine, in fact there are not too many problems, but the location of the bathtub is not reasonable. The room is large but looks empty. In fact, the overall layout of the room can be adjusted.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Joy Nalicheng Hotel and sharing your stay experience with us. At the same time, thank you for your valuable suggestions. Thank you for your trust in our hotel. We sincerely look forward to your visit again.
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
1 review
2.0/10
Posted on Dec 8, 2024
It's very noisy at one or two o'clock in the evening
Original TextTranslated by Google
Response from Property: Hello, dear friend, I am sorry that this stay has left you with unpleasant memories. I have silently blamed myself ten thousand times in my heart~~~Please forgive me~~~ At the same time, the hotel staff have also Conducted self-reflection and work self-examination to avoid similar situations from happening again. Thank you very much for your supervision and encouragement of us. We will definitely try our best to do better and better. Welcome to continue to supervise us and look forward to your visit again. We are waiting for you ~ ——Xiao Li, please forgive me.
Anonymous User
Superior Double Room
Stayed in Oct 2023
Couples
81 review
6.0/10
Posted on Nov 21, 2023
It's just average. A bit cold when checking in. The seats in the room are a bit dirty. The air conditioner temperature can't be raised. In short, it's average.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Joy Nalicheng Hotel. First of all, we deeply apologize for the inconvenience you have encountered. We have notified the relevant departments of the problem you reported, and it has become a case in our training course. In the future, we will strengthen employee training and supervision to provide guests with better services. If there are problematic rooms, they will be locked and repaired in time and not leaked to the outside. In the future service, we will definitely do every detail carefully to make consumers more satisfied. Looking forward to your next visit!
Gzj111
Superior Double Room
Stayed in Feb 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Mar 8, 2024
Very good, very good
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your favor and sharing of Xiaoli. We are honored. The hotel is committed to providing high-quality products and facilities, and the home-like service creates unforgettable and beautiful memories for every guest. Your satisfaction is the driving force for our continuous progress. Sincerely look forward to welcoming you again in the near future and wish you a happy life.