3-Star Hotels in Jasper County

I don't even know where to start with this review. I do not know how this hotel has such good reviews… I will say first that I cannot recommend this hotel nor will I ever stay here again… We are Diamond members and stay at Hilton properties all the time! The housekeeping service at this hotel is in dire need of help!! When we got to our room, we noticed trash and finger or toenail clippings beside the couch, the carpet was stained very badly, the chair had horrible stains all over it along with the window coverings. We are pretty sure insect larvae by the bathroom on the floor and the showers were so dirty and disgusting. I immediately called the front desk to ask for another room. The lady working the desk came up to the room and gave us a key to the room next door and asked for me to check it while she was up there. We went together to the room and I barely walked in the room and she kept asking me if the room was good. I looked at the sheets and pillows on the bed and they looked okay. The carpet was not stained as bad. At this point, the lady was getting aggravated that I was checking everything so close and continued asking if that room was good. I went to the bathroom and there was hair in the shower. I immediately told her if we were to stay in that room the shower had to be cleaned. She walked in the hall and asked someone to bring cleaning supplies. She then cleaned the shower quickly. At that point, I told her we would be good. It was late at night and I did not feel like looking for a room somewhere else. We already had all our luggage brought up. After she left the room and upon closer inspection we found a plastic knife on the floor along with hair ties, cheerios cereal, what looked like pizza crust in several places. There was hair in the washcloth holder in the bathroom. We just made sure the grandkids did not touch that holder or the towels in it. Pictures attached of all that I described. My daughter and I then walked outside and the lady at the front desk asked if everything was good when we walked by her and I proceeded to show her the pictures and explained that this room was not much better than the first room. Not one time did she ever apologize for the lack of a clean room. We were not compensated at all for the dirty rooms, no apology, nothing to try and make the situation better other than we were offered two water bottles and a couple snacks that we already get because of our Diamond Member status. NO sleep that night because of how dirty the room was…. Steer clear of this one!!!!

This was our first time staying at this Hilton Garden Inn. We were traveling with our daughter and grandchildren. The staff was very professional. We received a warm welcome and many offers of assistance with the grandchildren. The rooms were comfortable, spotless, and well furnished. We would have loved to stay longer (this was a mid-trip stop). We look forward to returning.

The staff was over the top friendly! The beds were comfy, breakfast was great and location was great. I got a 2 room suite for $300 a night. The carpets were stained (judging by all the dogs there, I can only imagine what some of the stains are), the ”tiles” in the kitchen were poking up, causing a trip hazard, so I had to warn my kids to keep shoes on and not trip on the tile. One bathroom tub had a leaky faucet, upon arrival there was about 2” of standing water in the tub. The tub didn't drain well, so when we finished a shower we were standing in water about shin high. The shower head was leaky and water sprayed everywhere, so we had to get extra towels for the floor. I inquired about the hot tub (one of the bigger reasons for booking) before booking and was told it was open and functioning. When we got there, there wasn't even water in the hot tub. Pulled out the fold out couch and there was popcorn and what looked like pretzels under the couch, and shards of broken glass in front of the couch. I'm not usually a complainer and know ”things” happen, but for $300/night I hoped the room would at least be clean.

The Homewood Suites by Hilton Joplin Missouri is conveniently located off of I-44 Exit 8B Rangeline Road. We are just a 1/4 mile west of the intersection at Rangeline and 32nd Street. Our Joplin community has a small-town feel with the amenities and services of a much larger city. The Homewood Suites-Joplin is located just minutes from the commercial center in southeast Joplin, close to shopping and restaurants. We are within minutes of Freeman Hospital and St. John's/Mercy Hospital, The Wildcat Glades Conservation & Audubon Center, and downtown Joplin. Our spacious suites offer several amenities that will appeal to both corporate and leisure travelers - the comforts of home even when you are away from home.While staying at the Homewood Suites Joplin all short and extended stay guests are welcome to make use of our fabulous range of hotel-wide amenities, including:-Fully equipped kitchens with a full-size refrigerator-Complimentary WiFi or wired internet access-Iron/ironing board and hairdryer-Swimming pool and whirlpool-Fitness center, featuring state-of-the-Art Precor® fitness equipment and a Peloton® Bike with toe cages-Spirit of Joplin Meeting Room-Audio/visual equipment rental-Laundry/valet services, and a guest laundry facility for those that prefer to do their own.-Putting greenAll visitors will enjoy a complimentary Suite Start™ hot breakfast seven days a week, and a Welcome Home® reception every Wednesday evening, featuring complimentary beer and wine. We also offer complimentary local phone calls, a complimentary grocery-shopping service, and a 24-hour Suite Shop®. At the Homewood Suites Joplin, we are committed to the comfort of our guests.

Stay at our contemporary Holiday Inn hotel in Joplin, MO where comfort and convenience come together. Our prime location near I-44 and I-49 puts you minutes away from top local attractions. Wildcat Glades, The Grand Falls, Tee Time, and Cornell Arts & Entertainment Complex are just a few of the exciting experiences awaiting you. Business travelers will appreciate our proximity to major companies like Eagle Picher Technologies, General Mills, Owens Corning, and Schaeffler headquarters.Whether visiting for business or pleasure our hotel has everything you need for a relaxing and productive stay. Take a lap in our indoor saltwater pool or keep up on your fitness routine in our 24-hour fitness center fully equipped for your workout needs. Enjoy our in-house pub and grill serving delicious meals and drinks or wind down in our outdoor lounge areas with a cozy double-sided fireplace all while enjoying free high-speed wireless internet access throughout the hotel. We also offer 2,300 sq. ft. of versatile meeting space, perfect for training sessions, conventions, weddings, and banquets. At the Holiday Inn Joplin, we're dedicated to making your stay unforgettable. Book your room today and experience the best of Joplin, MO!

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