Mercure Hotels in Istanbul

The hotel facilities are rather dilapidated, the exterior is acceptable, but the interior is relatively old. They work relatively slack, and they arranged the same room for me only when it was necessary. But they helped me arrange the driveway to the airport, this is to be praised

The location was perfect, close to all the historical sites and right next to the tram station. The staff were friendly and kind, tried best to accommodate to our needs. Highly recommend to those looking for a decent accommodation in old town!

My impression of Mercure has changed a bit. The room facilities are old and the hotel is full of perfume, which I don't like. It is in the downtown area and it is a bit noisy by the road, but the surrounding area is very convenient.

We loved the amenities of the hotel. They took carefully our request. I'd like to point out two things; we asked for 2 pax breakfast package for early check-out. Although they promised to do it so, the night shift didn't even have any idea regarding the breakfast package. The hotel's entrance is located on the right side of the Pullman and due to there is no sign for the entrance, it is a little difficult to find it.

This room is small, but the biggest advantage is that it is close to the company. It is very convenient to walk more than 100 meters to the company! There is less food around this place.

The management is very caring & kind, the location is ideal however the room service is a problem, the quality of the food is not up to scratch, very expensive & when you get your order there is no quality to the food, i ordered macaroni & cheese, i got pasta with not much cheese like just boiled tasteless pasta, room service staff delivering the food also have a bad attitude. It can be an ideal hotel if the room service can improve its service.