Tamuning Hotels with balcony

Hardware Facilities: The room was indeed newly renovated, but it was very small, especially the bathroom, which was extremely tiny. The shower, toilet, and sink were all crammed together, making it impossible for two people to move around simultaneously. The shower was inside the bathtub, and getting in and out of the tub was very slippery. The sea-view balcony was also very narrow, barely fitting a person. The air conditioning dripped water when set to a lower temperature. The bath towels were dirty and stiff. The pool was small, the beach was narrow, and there was nothing interesting to see while snorkeling in the sea in front of the hotel; it was quite barren. The price was not much different from the Hyatt next door, but the Hyatt's rooms are much larger, and their toilet, shower, and bathtub are all separate. Service: The customer service was terrible. Even with a platinum card, after booking a sea-view room, there was no upgrade. The customer service representative claimed that upgrades to sea-view rooms are only given if you book a standard room, implying that if you pay for a sea-view room, you don't deserve any upgrades. In short, I would not recommend this hotel to anyone.

Dusit Thani's location is unbeatable! It truly seems like the top choice for families traveling to Guam. While the breakfast selection isn't huge, it's well-composed and delicious. The pool was also great for kids. Generally, it wasn't crowded, so getting a table for breakfast and finding a sunbed by the pool was easy. The hotel is a bit older, showing its age, but the views are still fantastic.

I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.

It was convenient to have a Korean staff member at the reception. However, even without a Korean staff member, communication was easy and everyone was friendly. The facilities felt a bit dated, but they were still clean. I booked an ocean view room, but it was only partially visible from the balcony, which was a bit disappointing. Still, the view of the ocean from the pool was so beautiful that it was worth it. The connection was convenient, and since there weren't many people, I had a great time. Breakfast was good, but the dinner buffet was under construction, so I couldn't use it. The gym was great. I recommend it.

the location and the room are awesome. We have the ocean view with balcony. We enjoy as family the scenery of sunset. We also love the amenities: the pool area is good for a family bonding, there is a place for toodlers and parents to enjoy. the staff are all welcoming and friendly. The food also are superb, esp the buffet: everyday has a theme for the lunch so it really makes your appetite hype. The room is clean and big, my toddler really enjoy walking around the room. The comfort also is huge with its bathtub. We really enjoy our vacation and we really recommend the place.. The price really worth the accomodation. Thank you Hilton Guam, till next time!

This was my fourth time in Guam, but I booked last minute, so there weren't many options for a family of four. This was my first stay at this hotel, on a standard floor. First off, if you dislike bugs, you might want to reconsider. The front desk staff are genuinely cheerful and friendly. They were kind and helpful with our inquiries, never making us feel like a bother. I'd probably skip the breakfast next time. While the morning view from the breakfast area has a resort feel (see photo), the food selection was quite limited—less than 10 items, including toast, eggs, rice, miso soup, rolls, and mixed vegetables, with no local dishes. By 9:00 AM, there were no staff members around. For our second morning, we opted to eat at a restaurant outside. This is a hotel with a lot of history in Guam. As is common for hotels of this age in Guam, the plumbing and hot water system show their age – weak drainage and brownish hot water. Given its history and affordable price, I suppose it's to be expected. They provide a full set of amenities, and you can get refills at the front desk. The hotel's charm lies in its proximity to Ipan Beach, Proa, and Kmart. Meskla Dos (for burgers) is also within walking distance, and the classic ABC Store is just a 2-minute walk away. Tony Roma's on the first floor: if each person orders a set, you probably won't be able to finish it unless you're a student. Also, the Osaka-ya restaurant, which used to be run by a famous owner and is about a 5-minute walk away, is no longer the same place as the owner has changed to a foreigner. We had a rental car, so the distance to town wasn't an issue for us. But if you're not renting a car, a trolley pass might be useful. A great feature is that you can directly access the parking lot from the guest room floor, so parking on the same floor is incredibly efficient. This is quite rare, as hotels and parking lots are usually separate. Again, I have no complaints because the staff are kind and the price is affordable.

I chose this hotel because our plane was at 3:40 in the morning, and this hotel was very close to the airport and provided free drop-off service. We stayed overnight. The hotel is very old, the facilities are quite old, but the health is OK. The old gentleman at the front desk was very responsible. We asked him what time he needed to leave. He said that two hours in advance was enough. We said that we had to go through the customs and departure procedures. He said that the procedures were very simple and directly checked in. Really, the departure was done at the check-in counter, very soon. At the scheduled departure time, the driver came on time, called us, and helped carry the luggage downstairs and put it on the car. There is no elevator in this hotel, so it is not convenient if there is a lot of luggage, we live on the second floor.