Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 17, 2026|Superior Room
Anonymous UserI booked seven rooms for a night for my family and relatives, totaling 20 people. Before our stay, I tried reaching out to the hotel through email, phone calls, and a third-party booking app, but I couldn’t get any responses. I only received an automatic reply saying they were unavailable and suggested I try again later.
On the day of our check-in, I called the hotel around 2 PM to confirm our late arrival since we had a day tour planned. Thankfully, they answered and noted our late check-in. When we arrived around 6 or 7 PM, everything went smoothly, and they accommodated us on the same floor, which was great!
The hotel provided basic amenities, but we noticed there were no bottled waters in the rooms. Some relatives were uncomfortable using the water dispenser located outside the rooms, which made it a bit inconvenient. We understand the hotel’s effort to reduce plastic waste, but it would have been nice if they had provided reusable glass bottles instead.
Overall, we had a lovely stay. Everyone had a good night’s sleep, and the next day we enjoyed the clean pool, with staff available to help us. The hotel rooms were tidy and well-maintained.
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Price per night from:€63
Posted onApr 17, 2026|Deluxe Twin Room
Cecil BenitoWe had a nice trip to Bacolod and stayed at Acacia Hotel for 4 nights. The people are very warm and they always greet guests and the service is excellent. Breakfast buffet is good and included with our accommodation which is very affordable with the amenities as well with wave pool. We also enjoyed the massage that we availed. There is just one thing that the management must address, the ac had a disturbing sound and I hope they would fix it. The location is good because it’s very near the mall. Overall we had a good time staying at Acacia Hotel Bacolod.
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Price per night from:€28
Posted onAug 16, 2026|Superior Twin Room
珍!
The overall environment is clean, but the breakfast selection is a bit limited. The staff are friendly. If you want your room cleaned, you need to hang the sign on the door. For even better value for money, consider not booking breakfast.
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Price per night from:€25
Posted onAug 18, 2026|Super Value
Guest UserOur staycation was absolutely incredible! The hotel was comfortable, clean, and had a relaxing atmosphere that made our stay truly enjoyable. The room was cozy and well-maintained, and the overall service was excellent.
One of the best things about the hotel is its convenient location. It’s close to several coffee shops, restaurants, and other establishments, making it very easy to grab a coffee, enjoy a meal, or explore the area without having to travel far.
Overall, it was a wonderful staycation experience. We really enjoyed the comfort, convenience, and relaxing ambiance of the hotel. Definitely a place I would recommend and happily stay at again!
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Price per night from:€16
Posted onNov 2, 2025
Guest User
The hotel is situated in the downtown area making it very accessible to the different go to places in the City like malls, restaurants, stores selling local food products, even the parks where one can stroll and enjoy the local delicacies. Transportation available are tricycles, jeepneys, and modern mini buses. Grab cars are also easily bookable.
The hotel is 35 years old so the interior is expectedly dated but surprisingly well-maintained. The employees are very accommodating and polite making the stay truly relaxing.
There are weekend activities at the poolside, namely acoustic night on Fridays and a DJ playing music favorites from different eras on Saturdays. I think these events can attract more customers if they are advertised well in the hotel and its vicinity.
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Price per night from:€42
Posted onJun 9, 2026|Premium Room
Guest UserNice location clean swimming pool comfortable room also have lift suitable for family trip place to stay staff approachable very kind .
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Price per night from:€24
Posted onJul 23, 2026|Fan Room (2 Single Beds)
Guest UserOverall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.
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Price per night from:€8
Posted onJan 4, 2026
Guest User
The hotel was located near to the mall. The staff service is excellent
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Price per night from:€25
Posted onJul 6, 2025
Taehyungshie
The place was good. However, accomodation wise, it was stressful. The owner of the unit did not provide us the room number so the front desk personnel had to scour all sources to find the right unit. It was not organized properly and owner did not communicate prior to our arrival. We had to get the keys from a locked mailbox. So imagine the hassle and difficulty of reaching out those keys and keycard which were not inside the pouch. It was stressful.
The first thing that greeted us upon entering the unit is a broken mirror on the table, incorrect wifi password and complicated door locks.
We had to ask the receptionists downstairs for the owner's contact number so that we can have a wifi access.
Lastly, we hate it that the pool is only open from 6am-9pm. I mean, can't you make it accessible until 11pm at least for some guests prefer to swim late in the night.
Overall, it was an okay experience. Will come back but will not rent tge same unit because the owner is irresponsible and inconsiderate. We wanted to de stress but checking in was not smooth sailing given the fact that it was expensive but paid beforehand.
P.S. Please tell the owner to be give extra care to the guests and not be a burden.
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Price per night from:€42
Posted onJun 9, 2026|Superior Twin Room
Jerdean17It was a really good stay considering the price point and the convenience of staying nearby establishments. Whenever we need something we can go directly to Robinsons Mall. It is also easy to commute to different places since the main road is just in front of the mall. One jeepney/bus ride away from pasalubong areas and places to eat. They give free slippers and room is clean and cozy.
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Price per night from:€27