Brinchang Hotels with Wifi

"A bit dissapointed during check in. I know they use numbering system but during peak hours I can say one of the counter served one person who not take any ticket number to check in. When I saw the QMT, it should be my turn to be serve. Then when i questioned the other counter, she said she will call by number. I'm regular customer to this hotel. If this hotel using new system, please apply it equally to all customer and staff. Please take this seriously. Shower head in the bathroom need to be check regularly cuz my room seems like broken. One more thing, please improve your buffet nasi lemak sambal cuz it taste awful. Too cair."

"Overall Review: Great Views, But a Noticeable Gap Between Experience and Expectations Overall, this stay had clear pros and cons. The hotel’s location and scenery are undeniably excellent, but there is still considerable room for improvement in areas such as traffic flow planning, facility details, service experience, and privacy management. Given the Ascott brand management and a room rate of RM1,100+ per night, we had expected a more premium accommodation experience. Unfortunately, the actual stay fell short of expectations and did not fully reflect the price point. Pros 1. Excellent Location and Scenic View The hotel is strategically located along a main road and directly opposite a golf course, offering an unobstructed view. Waking up to lush green lawns, blue skies, and white clouds created a peaceful and relaxing atmosphere. 2. Room Layout Suitable for Families or Groups We stayed in a Premium Two-Bedroom Unit, which was nicely designed with a practical layout. The kitchen was fully equipped and clean. Although the bathrooms were relatively small, having two bedrooms and two bathrooms made it convenient and comfortable for a group of four. 3. Thoughtful Amenities The hot and cold water dispenser located at the lift lobby was a thoughtful touch. The room also came with a kettle, which was especially convenient for families and guests who prefer hot drinks. Cons 1. Bed Comfort Could Be Improved The bed was Queen-sized, but the mattress felt rather firm, while the pillows were overly large and thick, making the sleeping experience less comfortable. 2. Lift Access System Was Not Sensitive Enough The lift card scanning sensor was not very responsive. When staying on a lower floor, there were occasions where the access card had not yet been detected before the lift had already passed the intended floor, which affected convenience and user experience. 3. Poor Drop-Off and Parking Layout The luggage unloading area was located at the entrance of the parking area, where the road was narrow and often obstructed traffic flow. In addition, after rainfall, the parking area had significant puddles, making it inconvenient to walk, especially when carrying luggage. 4. Limited Check-In Space The check-in reception area was relatively small and struggled to handle the holiday crowd. During peak periods, the space became congested and chaotic. 5. Narrow Public Areas and Restaurant Queue Management The hotel hallways were generally narrow. While it is understandable that queues are unavoidable during peak travel seasons, the restaurant waiting area was clearly unable to accommodate the volume of guests, resulting in congestion. 6. Inefficient Dining Area Layout The food serving area could be better organized, especially around the coffee machine section. Despite having multiple machines, they were still insufficient to handle the high guest volume, leading to long queues. 7. Privacy Concerns The hotel should consider implementing stricter drone control policies within the property. While staying on the 4th floor, we woke up to find a drone flying past our open balcony/door area, which felt intrusive and raised privacy concerns. 8. Mismatch Between Price and Experience We chose this property largely because of the Ascott brand reputation and the RM1,100+ nightly rate, expecting a more premium level of accommodation and service. Unfortunately, the overall experience did not meet expectations. From operational details to service quality, the hotel did not reflect the level typically associated with its pricing and branding."

"Easy check-in Toilet cleanliness - 3/5 Room - look old and a bit smelly, with old bed sheet and furniture Parking was not easy coz got many nearby hotel I stayed at the first floor, but have to go to the ground floor to use the iron & iron board. No iron at the floor."

"Overall stay was good. It would be helpful if the room had hooks or a clothes hanger to hang towels and clothes. Breakfast was good, location also walking distance to cetrum mall."

"Super quiet hotel, lovely views! They've an awesome garden! Suggest signing up for the guided walk around the property to get a complete experience of what strawberry park has to offer!!! ❤️❤️❤️ Would be even more awesome if the furniture (e.g., cupboards) are updated!"

"I had a wonderful experience at this hotel. The service was professional and efficient. The check-in process was fast. The room was spotless, well-maintained, and offered excellent amenities. Its central location made it incredibly convenient for exploring the area. I highly recommend this hotel to anyone looking for a seamless and pleasant stay."

"The surroundings of the accommodation offer a good atmosphere, and the room has a beautiful view. The cleanliness of the room could be slightly better, possibly due to the age of the hotel. Overall, it's an acceptable place to stay."

"All the staff at this hotel were incredibly friendly and helpful. It's a quiet place, and the mountain view in the early morning is absolutely beautiful. I loved having a room with a balcony! ❤️ The only downside is that driving out can be a bit tricky due to traffic, especially since there was a night market setting up nearby. Unfortunately, I didn't get a chance to try the breakfast, but I'll definitely be staying here again and making sure to try it next time!"

"Its nice view but upon check in at 6pm, the bedsheets is dirty and i had to wait more than 30mins for the staff to ocme and change to new one. The sink are not functioning well, leaking. The wall of the bathroom is very dirty and mushy. Lucky i only stay for 1night."