Biscay Hotels with Wifi

"The hotel was well known and its strengths remained the location, comfort of beds, quality of towels and the bathroom in case it was in the room. I haven't enjoyed the meal in any of your options so I can't comment on it. As regards deficiencies, the structure of the rooms makes the conversations of neighbouring rooms heard and clearly perceived (a good tape solves it) The spa is obsolete and it would be good to update it. The hotel is very comfortable and would repeat it, but as I suggested earlier, a 4-star hotel is defined by detail attention."

"Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango."

"The front desk was very friendly and kind. The early check-in also received temporary luggage. Early flights and some people checked out, but after all, the Youth Hostel did not provide drinking water, but overall it was satisfactory."

"This hotel is okay for a transit stay, but it's located in an unappealing commercial area. There are only two elevators for a large number of rooms. The room itself is very comfortable and welcoming. The main issue I had was with breakfast: if you only want a croissant (not everyone needs a full buffet for breakfast), you still have to pay 12€ and access the whole buffet. Even though the buffet is just a few meters away, the bar staff couldn't get a croissant because they said, 'it's a separate service.' I've never encountered such an absurd situation. We were only able to get coffee, which, by the way, was very overpriced. The night receptionist was particularly friendly, but check-in took a very long time, even though we were the only ones arriving at that moment."

"La verdad es que todo estuvo estupendo. Nos encantó tanto la parte del hotel como la del balneario; estuvimos muy cómodos y agusto. La habitación era preciosa, la cama muy cómoda y el baño estaba perfectamente equipado. Los alrededores del hotel son preciosos y el parking es amplio, disponible a cualquier hora. El personal fue muy amable en todo momento. El balneario cuenta con todo lo necesario para disfrutar de una hora de relax. Lo único que no nos gustó fue que, en toda las páginas web de reservas, aparece que el desayuno cuesta 8,50 € por persona, pero nos cobraron 12 € por persona. Sería recomendable que actualizaran esa información."

"The experience was good, the room was spacious and clean. Really nice time there."

"Overall, a positive stay, fitting for a 4-star hotel. The hotel boasts a modern image, good organization, and a comfortable level suitable for both leisure and business trips. Pros: • Strategic location next to San Mamés Stadium, with good access and efficient connections to the city's main attractions. • A new hotel with modern and well-maintained facilities. • Comfortable, quiet, and functionally well-equipped rooms, with good air conditioning and comfortable beds. • Professional and friendly service from the staff. • Good value for money for its category, especially considering the hotel's overall standard. Areas for Improvement: • The breakfast could be more comprehensive and balanced, with a greater variety of healthy options (fresh fruit, whole-grain products, sugar-free/lactose-free alternatives). • Room cleanliness, while acceptable, should be more meticulous in micro-details, consistent with the expected level of a 4-star hotel. • Lack of common areas for socializing, such as a bar, lounge, game room, or other communal spaces that invite guests to spend time outside their rooms. • The hotel parking is functional, but the price is high. Furthermore, there's no free or affordable parking nearby, which is a drawback for those traveling by car. Conclusion: A good 4-star hotel, modern, comfortable, and well-located, with room for improvement in some complementary services and operational details. Recommended for those seeking quality, tranquility, and good overall stay conditions in Bilbao."

"Parking is convenient, and the accommodation is easy to find. The room I was initially assigned had a strong smell of cigarette smoke, so I asked to change it and they changed it right away. There was only one staff member, so he seemed very busy. There was no electric kettle in the room, which was a little inconvenient, and the room was relatively clean. However, it was very cold and the heater was not warm at all. It was too cold to endure with just a blanket, so I slept with layers of clothes on. There is an elevator, so it is convenient, but the soundproofing is not very good."

"The mattress was deformed, causing you to roll to one side of the bed. The breakfast buffet was very limited and basic for the price they charge (€20). The advertised breakfast offer of €12.95 is only valid if pre-booked; simply being a guest and wanting breakfast that morning isn't enough. And a tea or coffee costs €2.50. All in all... never again."

"The price is slightly more expensive, but the location is very good and the style is very good."