Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.4
Service9.7
Cleanliness9.6
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All reviews(41)
Positive reviews(40)
Reviews with photos/video(20)
Great service(18)
Awesome rooms(12)
Great location(8)
Convenient location(8)
Well designed(7)
Loved the view(4)
Negative reviews(1)
dinisharif
Cinema Double Room
Stayed in Apr 2025
Couples
4 review
10.0/10
Outstanding
Posted on May 24, 2025
Best hotel ever! The receptionist are all nice, i love the location! Not too centre but still close to everywhere. The view was amazing and got free welcome drinks too!! Also you get free welcome card (free for all public transport in Innsbruck) Will come back in the future
Croffle009
Standard Double Room
Stayed in Apr 2025
Couples
16 review
10.0/10
Outstanding
Posted on May 7, 2025
Incredibly nice place to stay and friendly staffs. Very modern design compared to other hotels. Nice view at 4th floor over the mountains and city Very convenient location as well. 15 mins walk away from train station.
Jeneral lekor
Superior Double Room
Stayed in Nov 2024
Couples
9 review
10.0/10
Outstanding
Posted on Dec 26, 2024
Fantastic room design, window view. Their staff is very friendly and breakfast is simply amazing! Especially their organic honey comb.
Anonymous User
Standard Double Room
Stayed in Dec 2024
Couples
46 review
10.0/10
Outstanding
Posted on Feb 25, 2025
Hotel was convenient, walking distance to the city centre where everything is
Qonita Kurnia
Double Room (Climb up)
Stayed in Jan 2025
Couples
2 review
10.0/10
Outstanding
Posted on Feb 28, 2025
Our stay was excellent. Thank you so much.
Guest User
Apartment with Garden View
Stayed in Dec 2024
Travel with friends
1 review
9.0/10
Great
Posted on Feb 1, 2025
Great hospitality from the front desk when checking in with complementary drinks. The booking includes the welcome card where all transportation within Innsbruck are included plus free activities that you can sign up online. The Garden Rooms is great for three people. The room might get hot sometimes and the thermostat is controlled by the reception (will need to let them know if you want the room temperature to be lowered). Complementary Chocolate when checking out.
kevinTan55555
Panoramic Suite
Stayed in Aug 2024
Family
3 review
9.0/10
Great
Posted on Oct 2, 2024
a total unique stay! we been placed to the largest room according to the receptionist, room was super spacious for family of 3, tho a bit off point was we were hoping for a little bit more privacy for the bathroom but other than that it was all good. hotel even provided innsbruck welcome card which covered us the main transport in innsbruck. awesome stay overall !
Faith_
Cinema Double Room
Stayed in Jan 2024
Couples
9 review
8.5/10
Very Good
Posted on Mar 1, 2024
Nice decor. 10 min walk fr train station. Breakfast was expensive and there could have been more selection. No aircon in the room but room is quite cold. Nice restaurant opp hotel selling pizzas and pasta.
Rajni
Junior Suite with Balcony
Stayed in Aug 2024
Couples
18 review
8.0/10
Very Good
Posted on Sep 12, 2024
It was really lovely staying at this place, stuff were very friendly and nice 😊
Mei Yin
Double Room (Climb up)
Stayed in Nov 2023
Travel with friends
9 review
9.5/10
Amazing
Posted on Dec 18, 2023
Stunning view from the room! We enjoyed our breakfast with that beautiful landscape even though we arrived there in the mid-night by self-check-in arrangement. Delightful design of room made our stay joyful and comfortable.
Oniya
Single Mini Suite
Stayed in Oct 2023
Solo travelers
5 review
9.5/10
Amazing
Posted on Dec 7, 2023
So beautiful hotel. Everything organized and decorated so good. You can walk to train station about 10 minutes and walk to old town 15 minutes
Anonymous User
Standard Double Room
Stayed in Jun 2024
Couples
1 review
10.0/10
Outstanding
Posted on Sep 27, 2024
Perfect stay! Friendly staff. Parking is also easy and close to the hotel
jing wen
Standard Double Room
Stayed in Mar 2024
Travel with friends
5 review
9.0/10
Great
Posted on May 2, 2024
the stay was great with the wonderful alps view. appreciate that we have gotten an upgrade making the stay very comfortable. the receptionist was nice and even gave us recommendations and transportation card. location is extremely good, near to the old town. jus to note that the bathroom is quite transparent even though there are curtains to cover. breakfast was ok. overall, the stay was comfortable and pleasant!
Guest User
Superior Double Room
Stayed in Mar 2024
Family
1 review
3.0/10
Posted on Apr 15, 2024
Hotel room was very small like a studio apartment. Not worth for money.
Claudia Angela
Double Room (Climb up)
Stayed in Nov 2023
Couples
3 review
10.0/10
Outstanding
Posted on Dec 27, 2023
Had an amazing experience with Nala Hotel!
Will definitely stay here when visit Innsbruck again one day :)