Britannia Inn Hotel Reviews

During my check in at the reception counter, I was charged with 100£ deposit. Never in my life I had been charged with such amount of deposit and its not even three stars…. Right after its been charged the receptionist told me I had to walk another 7 mins because the site is on maintenance. 😣 why would you still be on website then? I ended up going to lucky8 hotel. It was right round the corner of the station. The room looked a bit gloomy and had some smell. There is even a piece of hair on the bedsheet. Otherwise the place is like 7/10 and the receptionist were polite the day I checked in and checked out. i called Britannia Inn hotel and emailed the manager but there is no response still. Hope I could get my deposit back as I had not done any damage to the property at all.

The room smelled and the heating was not working, the beds were dirty and neglected and we could hear mouse noises coming from the room, they were scratching the walls, we did not want to stay and we left within the first hour.

The Britannia inn hotel is totally dirty and not able to stay at all it is totally disappointing me I told them many times to please arrange a soft mattress because there was totally bad and poor mattress on bed with dirty smell but they just replied they don't have extra mattress. I suggest you to please remove this hotel from your hotel list of trip.com to avoid complaints in future

When we are there in hotel, they trasfer us to another hotel.

Excellent hotel, friendly Manager, no issues

Overall Good but room was so cold.

Good stay with clean rooms and bathroom.

No more experience like this

Good place to stay ……. Highly recommend

The location and service are not good, and I was charged a deposit of 100 pounds for a week, which was not returned to me. In addition, there is no hot water in the toilet, and it is really cold to take a shower in winter.