544-2 Hirano, Iga City, Mie Prefecture, 518-0828, JapanSee Hotel Details
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1 night
Guest Reviews
6.7/10
26 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location6.7
Amenities6.8
Service6.7
Cleanliness6.7
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All reviews(26)
Positive reviews(4)
Reviews with photos/video(1)
Negative reviews(1)
Julian Christopher
Main Building Superior, Corner Double With Bath, City View
Stayed in Apr 2025
Business travelers
22 review
4.0/10
Posted on May 19, 2025
This was by far the worst experience I’ve had in a Japanese hotel. I have used 4 in the last 2 weeks and the first 3 were great, with helpful staff, with pristine service. I arrived at Ueno Frex wet, after having had to walk in the rain, as I couldn’t get a taxi. The building was not inviting, but was large and not surprisingly, empty. I was early and asked for an early check in, so I could dry off and relax. No problem I will warm up with a coffee supplied by a machine in the lobby. No chance, that little comfort finished at 10, and didn’t start till I checked in. The room was large, but a charge to use the tv was apparent, the toilet leaked from the base, I was bitten by mosquitoes, probably arriving through dank s as it conditioning unit. What a disappointing end to my trip to Japan, where all the other hotels (of which I have mentioned in prior reviews) where polite, accommodating, and willing to help with late check outs and early check ins! NEVER AGAIN!
Guest User
Main Building Single with Bath-Smoking
Stayed in Jan 2024
Business travelers
2 review
8.5/10
Very Good
Posted on Mar 4, 2024
The food was delicious and although it was a quiet town, I was able to relax. I would like to stay here again if I have the opportunity. Thank you very much.
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Guest User
Annex Single With Bath, Mountain View
Stayed in Mar 2025
Solo travelers
22 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Unterkunft war für den Preis super. Freundliches und zuvorkommendes Personal und sehr sauber.