Crowne Plaza Plymouth

Crowne Plaza Plymouth Reviews

Crowne Plaza Plymouth

Armada Way, Plymouth, PL1 2HJ, United KingdomSee Hotel Details
Crowne Plaza Plymouth
Crowne Plaza PlymouthCrowne Plaza PlymouthCrowne Plaza Plymouth
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1 night

Guest Reviews

9.3/10
Great
134 review
Verified reviews
Location9.6
Amenities9.1
Service9.0
Cleanliness9.4
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All reviews(134)
Positive reviews(33)
Reviews with photos/video(7)
Awesome stay(13)
Awesome rooms(9)
Great location(9)
Friendly staff(8)
Clean and tidy(7)
Negative reviews(1)
DAnstey
1 Super King Bed Premium Lounge Access
Stayed in Mar 2025
Business travelers
22 review
10.0/10
Outstanding
Posted on Apr 21, 2025
I was attending a conference at the University of Plymouth and the Crowne Plaza was a great choice. The breakfast was fantastic (photo is the view from the restaurant), the lobby bar is great too and there is also a Tesco Express at the end of the block. The pool and gym were clean and well stoked, too. Would recommend.
1219725208
1 Super King Premium Sea Vw Loungeaccess
Stayed in Mar 2025
Family
32 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Hotel room is clean, staff are nice and with car parking which is convenience
Andrew Lee
Standard King Room
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Dec 15, 2024
Excellent facilities, all the comforts you need and spacious room. Clean and well organised. Efficient service provided.
Guest User
Standard King Room
Stayed in Aug 2024
Couples
5 review
9.5/10
Amazing
Posted on Sep 8, 2024
Amazing time away. Friendly staff and helpful too with the friends room key. Sorted very quickly
Response from Property: Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
Hazel
Standard King Room
Stayed in May 2024
Family
3 review
10.0/10
Outstanding
Posted on Jul 1, 2024
Lovely, central hotel. Friendly, helpful staff who were very attentive. Room was large, comfy beds and lovely clean bathroom (with bath!). Highly recommended!
Response from Property: Thank you for choosing Crowne Plaza Plymouth for your recent stay. We greatly appreciate your feedback and your positive comments about our team, amenities, and hospitality are truly valued. We look forward to welcoming you back for another memorable stay. Many thanks, Katie
Guest User
1 Super King Bed Standard Sofa Bed
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jun 8, 2024
Lovely hotel, helpful staff, great pool.. amazing breakfast.. the king size bed was enormous & so so comfortable. Can’t wait to return for another visit
Response from Property: Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
Simon
Standard King Room
Stayed in Apr 2024
Couples
1 review
10.0/10
Outstanding
Posted on May 26, 2024
The service was very good very polite staff we used the swimming , sauna and loved it very easy just sign in and enjoy for as long as you like. The food was superb. Will definitely be going there again and I will be spreading the word .
Response from Property: Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
Guest User
Standard Room
Stayed in Jun 2024
Couples
5 review
8.5/10
Very Good
Posted on Jul 27, 2024
Great location, friendly staff and just wish the bed was more comfortable
Response from Property: Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
Guest User
Standard King Room
Stayed in Jan 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Feb 5, 2024
Was a nice room lovely big bed and comfortable reception was lovely and helpful would definitely stay again
Response from Property: Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
Pin
Premium Two Queen Room
Stayed in Feb 2024
Family
12 review
10.0/10
Outstanding
Posted on Mar 23, 2024
Nice room with big beds. Bathroom a bit small. Good location and helpful staff.
Response from Property: Dear Pin, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole
Guest User
Standard King Room
Stayed in Dec 2023
Solo travelers
8 review
9.0/10
Great
Posted on Jan 14, 2024
The air conditioner was so noisy that I had to turn it off which leave the room so cold and unable to sleep.
Response from Property: Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
Guest User
Accessible Double Room
Stayed in Oct 2023
Family
4 review
9.0/10
Great
Posted on Nov 28, 2023
Clean and Nice
Response from Property: Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
Guest User
Premium Two Queen Room
Stayed in Jul 2024
Family
4 review
10.0/10
Outstanding
Posted on Aug 24, 2024
Comfortable and clean room.
Response from Property: Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole
VirginiaP
King Room with Sofa Bed and Sea View
Stayed in Jul 2023
Family
2 review
8.5/10
Very Good
Posted on Aug 31, 2023
Our stay was pleasant because of the customer service. Gabriela L from reception was very helpful and provided fabulous service - thank you. The room was big and the king size bed was v comfortable. The sofa bed wasn't comfortable for sleeping. Some other issues were - the noise from corridor when neighbours closing doors and the restaurant above (as we stayed on floor 10). The air con was barely working and the shower drain was clogged.
Response from Property: Thank you so much for your kind review, We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Warm regards, Lois Poole
MCUZZA
Standard King Room
Stayed in Dec 2022
Solo travelers
17 review
10.0/10
Outstanding
Posted on Feb 6, 2023
Excellent location with large clean rooms. Staff were very friendly and helpful.
Response from Property: Hi MCUZZA, Thank you so much for this great review, we hope to we hope to welcome you back in the future.Warm regards, Lois Poole