Ibusuki Phoenix Hotel

Ibusuki Phoenix Hotel Reviews

Ibusuki Phoenix Hotel

4320 Junicho, Ibusuki City, Kagoshima Prefecture, 891-0403, JapanView Hotel Details
Ibusuki Phoenix Hotel
Ibusuki Phoenix HotelIbusuki Phoenix HotelIbusuki Phoenix Hotel
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Ibusuki Phoenix Hotel Guest Reviews

3.8/5
Good
38 review
Verified reviews
Location3.8
Amenities3.6
Service3.9
Cleanliness3.8
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All reviews(38)
Positive reviews(15)
Reviews with photos/video(8)
Awesome stay(7)
Relaxing hot springs(4)
Tasty food(4)
Friendly owner(4)
Vivian
[8-Tatami Japanese-Style Room] [Japanese Room] [Non-Smoking] [Ocean View]
Stayed in Nov 2024
Family
4 review
3.7/5
Posted on Jan 14, 2025
A bit old but clean room. Staff is not good in English. The sand onsen is attached in hotel which is convenient. Yet, the sand is not hot enough.
ndeelam
Japanese-Style Room
Stayed in Nov 2023
Couples
6 review
4.7/5
Amazing
Posted on Dec 29, 2023
hotel with sand bath, staffs are helpful, pice is reasonable.
CarrieChan
Japanese-Style Room
Stayed in Aug 2023
Family
1 review
3.0/5
Posted on Oct 17, 2023
This is the most expensive hotel I stay in my 8 days trip in Kagoshima, however, the quality of the hotel, whether in terms of the hardware or software, does not match with the price. The most astonishing thing is I was told I need to set the bed by myself as that is not included in the hotel service of my room type and I was never informed when I placed my booking. Really beyond my understanding of the basic service of a proper hotel.
Guest User
Japanese-Style Room
Stayed in May 2024
Family
12 review
3.7/5
Posted on Jun 8, 2024
Overall is ok,breakfast and dinner not my expectations .
zizibehappy
[Japanese Style Room 10 Tatami Mats][Japanese Room][Non-Smoking][Ocean View]
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 16, 2024
A hot spring hotel near the sea, a ten-story Japanese-style sea view room, with an unobstructed sea view outside the window, the scenery is very good. I gave you a sand bath coupon for the hotel's own sand bath hot spring, so you don't even have to go to the Sand Le Hall. The specialty of Ibusuki is the sand bath. You can’t take pictures, so just use the pictures on the official website to take a look. You can soak for ten minutes at most, half the amount for children, and a staff member will wake you up when the time is up. The swimming pool is open during this season. The hotel has a free shuttle service to Ibusuki Station in the morning, leaving at 9 a.m. and 10 a.m. You need to make a reservation one day in advance. Dinner was Satsuma cuisine, which was exquisite, with fresh ingredients and delicious taste. Breakfast is buffet style. The Iwasaki Hotel next door actually had small fireworks on 8.12 nights, and I was lucky enough to catch them. The foreign girl at the front desk speaks very good English. She introduced herself as an expatriate from Dubai who has been working in Japan for 5 years. Now she speaks Japanese better than English 🙂
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6/20
こたもも
Japanese-Style Room
Stayed in Jul 2024
Family
2 review
3.0/5
Posted on Aug 15, 2024
It was worth the price! It's a shame that we couldn't take any commemorative photos in the sand bath. I hope it will be a good memory for the family.
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Martin1231234
[Japanese Style Room 10 Tatami Mats][Japanese Room][Non-Smoking][Ocean View]
Stayed in May 2024
Couples
19 review
3.2/5
Posted on Jun 28, 2024
I have never had such terrible dinner and breakfast ~ The hotel is very old, but the hygiene is decent For the sake of sand steaming away, but not as good as imagined ~ The service is quite good.
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CN777
[8-Tatami Japanese-Style Room][Japanese Room][Non-Smoking][Ocean View]
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Aug 13, 2024
A traditional Japanese-style house. The indoor facilities are very old and have traces of history. The room is clean and tidy. The sand bath and hot spring are very good and comfortable. We booked a stay and two meals. The dinner was good, including beer, red wine, white wine and shochu. There is all you can drink, but the breakfast is relatively simple and not very tasty. The overall feeling is still very good, I would like to come again if I have the chance.
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Guest User
Japanese-Style Room
Stayed in Sep 2023
Family
7 review
4.7/5
Amazing
Posted on Oct 17, 2023
The hotel is right next to the bus station, which is very convenient. The room faces the sea, and I occasionally see trains passing by, so I enjoy the quiet life in the countryside. There are sand bath facilities in the hotel. Use other sand baths and steam in the hot sand for 10 minutes. It is very comfortable. Then take two steps back to the bath to wash away the sand on your body. Then take a shower and then you can soak in the indoor and outdoor areas of the hotel. The outdoor hot springs drove away fatigue. We went to enjoy another hot spring bath before breakfast the next day. The hotel provides one room, two meals, and free alcoholic drinks for dinner. I chose hot sake, a small bottle is very delicious. After checking out in the morning, the hotel provides a free shuttle bus to take guests to Ibusuki Station, which is great.
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Mag
Japanese-Style Room
Stayed in Dec 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 11, 2024
At the end of 2017, I was in Kagoshima to count down the New Year's Eve. I stayed at the Ibusuki Phoenix Hotel for one night and I felt very comfortable. I came back again after a few years. The hotel's appearance and facilities have gone through some weather, and it feels a bit old, but the hotel's service is still attentive and considerate. The whole family likes the hot sand baths and hot springs here. The dinner for one stay and two meals is ordinary Japanese cuisine, which tastes good. I hope I have the opportunity to come to Ibusuki Phoenix for vacation next time.
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kaola0101
Japanese-Style Room
Stayed in Oct 2023
Couples
128 review
5.0/5
Outstanding
Posted on Dec 9, 2023
The hotel is by the sea, the room faces the sea, and you can see trains passing by occasionally. You can enjoy the quiet life in the countryside. There are sand bath facilities in the hotel. You can go to other sand baths and steam in the hot sand for 10 minutes. It is very comfortable. Then you can walk back to the hot spring bath to wash off the sand on your body, and then you can soak in the hot spring to drive away your fatigue. The breakfast is also good.
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Guest User
Japanese-Style Room
Stayed in Mar 2023
Couples
12 review
4.0/5
Very Good
Posted on May 1, 2023
Dinner is a kaiseki style, which may not suit Koreans a little, but it is good to experience. Facilities are easy to use as there are table tennis courts and vending machines, and overall it is good because it has a sea view. The staff is friendly and I think it's the best value for money.
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Guest User
Japanese-Style Room
Stayed in Sep 2023
Couples
2 review
4.7/5
Amazing
Posted on Oct 11, 2023
The hotel looked like it had been built for a long time, but the facilities were maintained satisfactorily. The staff was very friendly and the meal was tasty enough. Sand bathing was a very good experience.
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Heixiaocha
Japanese-Style Room
Stayed in Sep 2023
Solo travelers
19 review
3.0/5
Posted on Dec 8, 2023
The room is very old, probably renovated at least 20 years ago, and it is far from the station! You need to take a taxi! Not recommended. But the sand hot spring is good. Breakfast and dinner are just average.
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まろちゃん
Stayed in Jul 2023
Business travelers
5.0/5
Outstanding
Posted on Aug 16, 2023
The air conditioner in the room works well, so you can stay comfortably despite its age. As for the hot springs, the large public bath was good, but the sand steaming hot spring was also good because it cost 1200 yen. (I was surprised that there was hot spring water in the bath in the room.) Dinner was hearty and suitable for adults. Hot foods (tempura, etc.) are cooked and served immediately. it was delicious. it was delicious. Breakfast was a buffet, which was also delicious. It was supposed to start at 7:00, but they started at 6:50. There is a table tennis table for 30 minutes for 300 yen. He also lent me four rackets and we all had a great time. The table tennis table and rackets were new and clean. Traveling may be easier if you have a rental car. It seemed like a taxi would come right away if I called for one.
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Response from Property: Thank you very much for staying at Ibusuki Phoenix Hotel. As you said, many people are surprised that the baths in our rooms are also hot springs. (It takes about 20 to 30 minutes for the hot springs to come out.) I would especially recommend this to those who want to enjoy hot springs in their rooms! Of course, the large public bath is also hot springs, so we would be happy if you could use both! The sand bath hot spring warms you from the inside, so your body will feel warm and comfortable even after bathing. We would be happy if you were able to relieve your daily fatigue even a little. We are also relieved that you were satisfied with both dinner and breakfast. We are glad that you enjoyed the table tennis. No matter how many times you visit us, we will strive to provide hospitality that is from the customer's perspective every day so that we can help you enjoy your trip and be satisfied. We would like to sincerely thank you for taking the time to post a review in an easy-to-understand and careful manner that conveys what we wanted to convey to you during your busy schedule. All of our staff look forward to welcoming you again. Thank you very much.