Xinyue Hotel

Xinyue Hotel Reviews

Xinyue Hotel

1–12F, No.88 Middle of Kaicheng Avenue, Huiyang District, Huizhou, Guangdong, ChinaView Hotel Details
Xinyue Hotel
Xinyue HotelXinyue HotelXinyue Hotel
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Xinyue Hotel Guest Reviews

4.5/5
Good
202 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(202)
Positive reviews(182)
Reviews with photos/video(22)
Great value for money(10)
Large rooms(8)
Easy to get around(8)
Classy environment(7)
Friendly front desk staff(7)
Good air conditioning(3)
Many amenities(2)
Average sound insulation(1)
Negative reviews(20)
Anonymous User
Cozy Queen Room
Stayed in Apr 2024
Family
11 review
4.2/5
Very Good
Posted on May 11, 2024
Value for money. Good location with many restaurants. Bus stop just outside hotel.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Anonymous User
Business Queen Room
Stayed in Nov 2022
Business travelers
22 review
4.0/5
Very Good
Posted on Dec 15, 2022
Facilities: The hotel's towels are old and not very clean. I hope the hotel can pay more attention to the quality of the towels. The air conditioner is only cold and cannot be heated. Hygiene: It feels okay and quite satisfactory Environment: Good with balcony and good lighting Service: very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation of the hotel. Towels are being replaced in batches, and guests need the hotel to provide electric heaters for guests free of charge. Looking forward to seeing you again, have a nice trip
Guest User
Business Queen Room
Stayed in Jan 2023
Couples
4 review
5.0/5
Outstanding
Posted on Mar 21, 2023
Hygienic and clean. Services: Sanitation
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel, look forward to seeing you again, and wish you a pleasant journey!
Guest User
Business 2-bed Room
Stayed in Apr 2023
Other
4 review
5.0/5
Outstanding
Posted on May 24, 2023
The room is spacious and the transportation is convenient. The tea restaurant downstairs is worth tasting. very good
Original TextTranslated by Google
Response from Property: Reply from the hotel: Dear guests, thank you very much for your good comments on our hotel, look forward to seeing you again, and wish you a pleasant journey
💕qingjiaowopixiansen😋
Cozy Queen Room
Stayed in Apr 2023
Business travelers
36 review
5.0/5
Outstanding
Posted on May 22, 2023
It's very close to the high-speed rail station. It's convenient to take a taxi. The air conditioner is powerful. There's a big bathtub and a small balcony. The sanitation is good. There's food on the first floor downstairs. It's very convenient. Give it a thumbs up
Original TextTranslated by Google
Response from Property: Reply from the hotel: Dear guests, thank you very much for your good comments on our hotel, look forward to seeing you again, and wish you a pleasant journey
Guest User
Cozy Queen Room
Stayed in Mar 2023
Other
39 review
5.0/5
Outstanding
Posted on May 3, 2023
This is the third time I've stayed here, it's very convenient, the price is not expensive, and it's nice to have a balcony in the house. This time, the tea restaurant on the first floor is newly opened, and the taste is good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel, look forward to seeing you again, and wish you a pleasant journey
Anonymous User
Standard 2-bed Room
Stayed in Feb 2023
Travel with friends
5 review
2.5/5
Posted on Mar 30, 2023
Going to check in in the early morning, it seems like I owe more than one million to the night shift front desk
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your comments, we will strengthen training for new front desk staff to provide you with better service! Looking forward to seeing you again, I wish you a pleasant journey!
Lijihuan
Business Queen Room
Stayed in Feb 2023
Business travelers
65 review
5.0/5
Outstanding
Posted on Apr 19, 2023
The surrounding environment of the hotel is average, the room size is not too large, the bedding and other supplies are of good quality, the room has a smell from the bathroom sewer, the service attitude is good, and the price/performance ratio is okay
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Cozy Queen Room
Stayed in May 2023
Business travelers
2 review
1.0/5
Posted on Jun 5, 2023
The front desk is a **, very fierce and has a very bad attitude.
Original TextTranslated by Google
Response from Property: Reply from the hotel: Dear guest, thank you very much for your comments on our hotel. The attitude of the front desk is not good because you checked out overtime and scolded people. I look forward to seeing you again and wish you a pleasant journey
Aishenghuoxihuanxiaodexiaohuangya
Standard 2-bed Room
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on May 1, 2023
Very good, very clean, affordable, you can drink morning tea downstairs!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Business Queen Room
Stayed in May 2022
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 24, 2022
Ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh ah
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey~
Clever heart 🐜
Business Queen Room
Stayed in Feb 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 6, 2023
Not bad, convenient transportation, come down to Chengdu and go
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel, look forward to seeing you again, and wish you a pleasant journey!
Guest User
Stayed in Jul 2022
Business travelers
5 review
1.0/5
Posted on Aug 26, 2022
The service of the hotel is very poor. A big lady at the front desk helped me swipe the wrong room card 5 times on August 26. I don't know if it was intentional. It's very interesting, and the hygiene is not good, and the bugs are crawling all over the place
Original TextTranslated by Google
Response from Property: Hello VIP! I apologize to you on behalf of the hotel for your bad experience. Afterwards, I explained to the staff who served you that she was not in a good state of mind that day, but she should not have made 5 mistakes anyway. The hotel management also punished her Criticism, I hope you can accept our apology and let us continue to serve you. wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Feb 2023
Other
3 review
2.5/5
Posted on Jun 6, 2023
Bad service from a girl who works at night
Original TextTranslated by Google
Response from Property: Response content from the hotel: Dear guest: Thank you for your comments, I am very sorry to bring you a bad experience, our store will strengthen staff training, welcome to supervise, and look forward to coming again. Have a good trip!
Ruixinzhiyuan
Business Queen Room
Stayed in Jun 2022
Couples
3 review
1.0/5
Posted on Jul 21, 2022
The service is extremely bad, the attitude of the waiter is very bad, the experience is very bad, I will not stay again next time, I knocked on the door several times after checking out at two o'clock, and I have never stayed in such a bad hotel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are reminding you that the check-out time is approaching in advance, so that you have enough time to pack your luggage, not to urge you to check out early. look forward to seeing you again