To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1800)
Positive reviews(1768)
Reviews with photos/video(390)
Delicious breakfast(137)
Friendly front desk staff(118)
Perfect for kids(72)
Delicious buffet(54)
Great swimming pool(52)
Has facilities for children(24)
Negative reviews(32)
Guest User
1 King Bed Premium
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Nice room, view and services, also the food is delicious, I will book this hotel again next time when I visit Huizhou🥰
Response from Property: Dear Guest: Hello! Thank you very much for staying at Crowne Plaza Huizhou, we provide welcome fruits and welcome drinks, the hotel has four catering facilities, Lobby Bar, Western Restaurant, Juhaoxuan Chinese Restaurant, Ishiyama Japanese Restaurant, welcome to taste. We look forward to your visit again, more delicious waiting for you to discover, wish you all the best! Hotel General Manager: Louis Mo
ying wah Kwok
2 Double Beds Standard
Stayed in Feb 2025
Family
1 review
4.7/5
Amazing
Posted on Mar 6, 2025
Our overall assessment awarded to the Crowne Plaza Hotel in Huizhou is over 80%. We will come again with great expectations. Please extend our congratulations to the hotel management.
Response from Property: 尊敬的賓客:您好!很感謝您選擇惠州皇冠假日酒店入住,很榮幸我們的熱情服務讓您留下美好的印象,我們注重賓客的服務體驗,時刻培訓和傳遞真正的待客之道,尋找每一個服務機會,讓賓客擁有更好的入住體驗,歡迎您再次光臨,祝生活愉快!酒店總經理:Simon Lu
DannyM
1 King Bed Standard
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Check-in was smooth and our group was arranged on the same floor. Room is big and clean and comes with charging cables. Breakfast was nice with variety of options.
Response from Property: 尊敬的賓客:您好!很感謝您選擇惠州皇冠假日酒店入住,很榮幸我們的熱情服務讓您留下美好的印象,我們注重賓客的服務體驗,時刻培訓和傳遞真正的待客之道,尋找每一個服務機會,讓賓客擁有更好的入住體驗,歡迎您再次光臨,祝生活愉快!酒店總經理:Simon Lu
Guest User
2 Double Beds Standard
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 16, 2025
I enjoyed the buffet breakfast and Chinese dishes very much. I felt welcome by all the staff in the hotel. They are all well trained and willing to serve the customers.
Response from Property: 尊敬的賓客:您好!很感謝您選擇惠州皇冠假日酒店入住,很榮幸我們的熱情服務讓您留下美好的印象,我們注重賓客的服務體驗,時刻培訓和傳遞真正的待客之道,尋找每一個服務機會,讓賓客擁有更好的入住體驗,歡迎您再次光臨,祝生活愉快!酒店總經理:Louis Mo
Linxiansheng
1 King Bed Standard
Stayed in Aug 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Sep 22, 2024
Nice and pleasant experience
Response from Property: Dear guest: Hello! Thank you for visiting Crowne Plaza Huizhou. Crowne Plaza Huizhou is a five-star hotel with a garden courtyard. It has a beautiful environment and convenient transportation. It is a very suitable choice for both vacation and business trips. At the same time, during the National Day, the hotel carefully organized the theme event of "Green Travel, Welcome the National Day": colorful ethnic culture welcome interactive performances, environmental protection classes, environmental protection markets, environmental protection flying chess, snack streets, cute dolls interaction, swimming pool bubble show and many other entertainment projects. We sincerely invite you to celebrate the National Day together! I wish you a happy life! Hotel General Manager: Louis Mo
alch
1 King Bed Standard
Stayed in Jan 2024
Family
12 review
4.2/5
Very Good
Posted on Feb 15, 2024
The food are good and the room is clean. The location of the hotel is good as well.
Response from Property: Dear Guest: Thank you for choosing Crowne Plaza Huizhou for your vacation in town. We are committed to providing every guest with a comfortable and attentive stay, the hotel has 370 stylish, elegant, spacious and comfortable guest rooms as well as 5 different styles of restaurants and lounges, which are designed to meet the needs of the modern business traveler and help the new era of aspiring people to achieve efficient business travel. The hotel is located in Huicheng District, with beautiful environment and convenient transportation, it is a very good choice no matter it is for vacation or business trip, we look forward to your coming home again and wish you a happy life! Hotel General Manager: Robin Ning
Guest User
1 King Bed Standard
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Special thanks for Jerry, who was super professional and helpful during my stay!
Response from Property: 尊敬的賓客:您好!很感謝您選擇惠州皇冠假日酒店入住,很榮幸我們的熱情服務讓您留下美好的印象,我們注重賓客的服務體驗,時刻培訓和傳遞真正的待客之道,尋找每一個服務機會,讓賓客擁有更好的入住體驗,歡迎您再次光臨,祝生活愉快!酒店總經理:Louis Mo
Guest User
1 King Bed Standard
Stayed in May 2024
Solo travelers
15 review
3.7/5
Posted on Jun 3, 2024
nice hotel, very friendly and helpful staffs
Location a bit far from centre
Room was spacious, clean, but no view
Response from Property: Dear guests: Thank you for choosing to stay in Crowne Plaza Huizhou and sharing your stay experience with us. We are deeply honored to get your praise for our service and room. We hope to have more opportunities to serve you! At the same time, we are also more motivated to move on. Crowne Plaza Huizhou Hotel is located in Huicheng District, with convenient transportation, close to Huizhou Airport, Huizhou High-speed Railway South Station, urban light rail station, Guanghui, Huishen, Huihe and other expressways are close at hand. Look forward to your presence again, I wish all the best! Hotel GM : Louis Mo.
RickyP
1 King Bed Standard
Stayed in Mar 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Everything is good this time esp the service. Hotel traces my record and have adjusted my room accordingly based on my comment in last visit. Thanks.
Response from Property: Dear Guest: Thank you for your favorable comments and favorite Crowne Plaza Huizhou Hotel! When you go out, living comfortably is the expectation of every traveler, but also the goal of all our staff. We will continue to work hard to give you an unforgettable stay experience and achieve efficient business travel. We look forward to welcoming you back to Crowne Plaza Huizhou! Executive Assistant Manager: Paul He
Guest User
2 Double Beds Standard
Stayed in Feb 2025
Booked for others
4 review
5.0/5
Outstanding
Posted on Mar 29, 2025
Like always.. very good
PS5 Lover
1 King Bed Standard
Stayed in Nov 2024
Business travelers
26 review
4.5/5
Great
Posted on Dec 25, 2024
The best choice in Huizhou area
Response from Property: Hello dear guests! Thank you very much for your support and recognition of our hotel, we have always been committed to providing every guest with excellent service and comfortable stay, your satisfaction is the greatest encouragement to us. We look forward to your next visit and we will continue to work hard to create better memories for you。GM:Louis Mo
Kirilov
1 King Bed Standard
Stayed in Feb 2025
Business travelers
39 review
5.0/5
Outstanding
Posted on Mar 19, 2025
good location, clean
Response from Property: 尊敬的賓客: 您好! 感謝您入住惠州皇冠假日酒店, 酒店嚴格執行洲際集團“洲全”計劃,確保酒店的衞生標準符合品牌標準,從而為我們的賓客提供安心乾淨的入住體驗, 能得到您的讚許我們深感榮幸, 同時我們將不斷進取, 希望能有更多為您服務的機會!期待您的再次光臨,祝一切順利!酒店總經理:Simon Lu
Guest User
1 King Bed Standard
Stayed in Oct 2023
Business travelers
50 review
4.5/5
Great
Posted on Nov 24, 2023
Great hotel and typical higher end experience. Only downside being took around 45 mins for a simple meal to arrive at the restaurant
Response from Property: Dear Guest: Hello! Sincerely thank you for choosing to stay at Crowne Plaza Huizhou and taking the time to leave your comments and feedback, we are sorry that this stay failed to bring you an unpleasant experience. Regarding your question, we are very sorry that the food was not delivered in time, and we will conduct staff training to improve the service quality of our staff and reduce this kind of negligence. If you have any problems during your stay, please feel free to contact the duty manager. We hope to bring you a new experience next time, and sincerely look forward to your continued support of Crowne Plaza Huizhou, the hotel staff is looking forward to your stay again! Thank you for your support! General Manager: Robin Ning
Maciej Marek
1 King Bed Standard
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Excellent place to stay overnight in Huizhou.
Great view from Bath to a city , a usually in Crowne Plaza - very poor selection on mini bar. Regular lobby bar well equipped with 2 drinks fee of charge for guests.
Will come back again
5/5
Response from Property: Dear guest: Hello! Thank you for your praise and love for Crowne Plaza Huizhou! When you are away, a comfortable stay is the hope of every traveler, and also the goal of all our staff. We will continue to work hard to provide an unforgettable stay experience and realize an efficient business trip. We look forward to staying at Crowne Plaza Huizhou again! General Manager: Robin Ning
Samuelmhtam
1 King Bed Standard
Stayed in Apr 2023
Business travelers
64 review
3.7/5
Posted on May 2, 2023
A rather old hotel but service is good.
Response from Property: Dear Guest, Hello! Welcome to stay at Crowne Plaza Huizhou and give us a 5 out of 5 rating, the good time you remember here makes our heart touched, it is our duty to let our guests enjoy a good stay experience. The hotel pays great attention to the maintenance and upkeep of the facilities, we have excellent service and perfect hardware, the hotel facilities are mainly classic models, Kinko's mattress, Chivas massage chairs, etc. will let you feel our heart. We sincerely look forward to bringing more surprises for your next home! Wish you all the best! Hotel General Manager: Robin Ning