To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(125)
Positive reviews(26)
Reviews with photos/video(4)
Clean and tidy(7)
Awesome stay(5)
Great value for money(5)
Friendly host(5)
Delicious breakfast(4)
Negative reviews(2)
Guest User
Traditional Two Double Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
It was very convincing to wake up and have breakfast down stairs every morning. The staff were very friendly and delivered top tier customer service. I would definitely stay here again.
Marcin
Club Room, Concierge Lounge Access, Guest Room, 1 King
Stayed in Apr 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Jun 20, 2024
The stay was okay. The breakfast was good and the hotel was very clean, but also quite old.
Guest User
Traditional Two Double Room
Stayed in Jun 2024
Family
1 review
2.2/5
Posted on Aug 2, 2024
I don’t like the service from them
Guest User
Traditional Two Double Room
Stayed in Mar 2024
Business travelers
1 review
2.5/5
Posted on Apr 18, 2024
It was not good like other sheraton
Amitkesherwani
Traditional Two Double Room
Stayed in Jan 2023
Couples
5 review
4.0/5
Very Good
Posted on Feb 18, 2023
It was a nice hotel, but an old one. You could tell that by the color of everything. However, they kept it quite clean and maintained. It was really nice for the price. Not too far from the West Loop area. The breakfast was just okay.
Overall - I’d stay it’s a nice place for a short stay.
Kailip Allen
Traditional Guest Room With 1 King Bed
Stayed in May 2024
Travel with friends
29 review
4.7/5
Amazing
Posted on Jul 28, 2024
Great location.
여행♡인생♡
Traditional Two Double Room
Stayed in Dec 2024
Family
15 review
4.0/5
Very Good
Posted on Jan 27, 2025
The facilities seemed a little old, but the hotel was well managed and clean, and most importantly, the hot water was great for showering. The breakfast was more cost-effective than other hotels and was satisfactory. There was a mall nearby, so shopping was convenient.
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Guest User
Traditional Two Double Room
Stayed in Jan 2025
Solo travelers
2 review
4.2/5
Very Good
Posted on Feb 4, 2025
The hotel lobby meets the standards of Sheraton hotels of this level. The facilities in the room are a bit old, but the breakfast is good. It can be a good value for money choice for family or business travel.
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Guest User
Traditional Two Double Room
Stayed in Dec 2024
Family
11 review
3.7/5
Posted on Jan 9, 2025
Transportation is convenient. It is located near downtown Houston, so it is a good place to go to the Galleria Shopping Mall or touring the city. It is clean and the facilities are good, but it is old and the facilities are a bit worn.
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Guest User
Traditional Two Double Room
Stayed in May 2024
Family
38 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The room is very clean, the hotel is cheap but has good service attitude and is closest to the highway.
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Womenjiadekeke
Traditional Two Double Room
Stayed in Nov 2024
Family
20 review
4.8/5
Amazing
Posted on Dec 31, 2024
An old hotel with complete service facilities.
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WangChen
Traditional Two Double Room
Stayed in Apr 2024
Business travelers
4 review
4.2/5
Very Good
Posted on May 5, 2024
The service is very good. The hotel is a bit old and close to several highway junctions, so it is very noisy at night.
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Guest User
Traditional Two Double Room
Stayed in Feb 2024
Other
12 review
4.0/5
Very Good
Posted on Mar 31, 2024
Very good and economical! Except for the bed being a bit soft, everything else is good! It would be even better if there is a humidifier! The weather is related to the indoor air conditioner. The air is very dry!
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lingxiaowu680
Traditional Two Double Room
Stayed in Jun 2023
Family
49 review
5.0/5
Outstanding
Posted on Jul 24, 2023
The parking lot is large and the location is convenient for driving. The deposit was refunded quickly after check-out, which is great👍If you don’t have a car, don’t come here.
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Anonymous User
Traditional Two Double Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 20, 2024
It would be easier to communicate if we could arrange for them to speak Chinese.