Kissimmee Hotels with Hot Tub

The room was very clean and comfortable. The A/C was very cold and the location was perfect! We did not have to drive at all during our stay in St Augustine. George St was about a 15 minute walk from the hotel. Would stay here again.

The hotel was recently renovated, with vinyl flooring and new furniture, which is very good for its category. Excellent breakfast, with bread, waffles/pancakes, eggs, bacon/sausage, yogurt, porridge, juice, coffee, and muffins. The breakfast area is small, unfortunately they don't allow you to take food to your room, but you can wait a little while to get a table. A negative point is the cleaning of the rooms. They didn't tell me at check-in that it was done every other day. I don't consider this a problem, but the problem was that on the cleaning days the floor was NEVER cleaned during my entire stay. The towels were changed, but they never left the correct amount for 4 people. They didn't replace shampoo/conditioner. On the first day after the cleaning, I went to the front desk to ask for a towel and shampoo, and to my surprise, they didn't have any. They gave me an extra face towel and two people had to dry themselves with the face towel. I asked for the next two cleaning services in the morning to clean the floor and replace the towels and amenities, as well as to replace the hair dryer that was missing. The attendant Douglas was very kind and said that this would not happen again, but unfortunately the hotel's housekeeping leaves a lot to be desired. Despite being a budget hotel, I paid for the service and I would not like to have these inconveniences. At check out, the attendant Douglas said that he was unable to refund the $100 deposit paid on my credit card (the only method accepted by the hotel), and that my bank refused. When I arrived in Brazil, I contacted the bank, which said that the problem is with the hotel, which is providing incorrect information for the refund. I have already sent emails to the hotel, which insists that it is correct and that the problem is the bank refusing to allow the hotel to make the refund, and I have not yet received my money. The hotel is no longer responding to the emails sent to me. I would really like to count on Trip's help in resolving this issue, since I purchased the hotel on this platform. In general, the hotel meets my travel profile, as I don't stay at the hotel, but I expected more friendliness from the staff, who, apart from the check-in attendant, the attendant Douglas and the night attendant Harry, who were very helpful, the others at the reception and café that I had contact with were rude, and didn't seem to care about the guests, as if they were doing them a favor by being there.

The room has one bedroom, one living room and one bathroom, with a washing machine and dryer, which is very suitable for family travel. There are pots and dishwashers in the kitchen, so it is very convenient to cook something by yourself. I originally struggled for a long time and wanted to book a hotel near Disney, but when I was traveling by car, I wanted to book a night here to try it out. After I came, I felt good. I stayed for four nights in total. It took about 20 minutes to drive to Disney and half an hour to Sea World. The hotel has shuttle buses to SeaWorld and Disney's Hollywood Park, but the buses are very infrequent. The hotel park is a large golf resort with many buildings and free parking. I will consider this place next time I come to Orlando.

For the price I have absolutely no complaints. Got better than expected. The front desk was extremely helpful and maid service was there if I needed. Except for the time it takes to get my deposit back. A different place I stayed recently I had my deposit back in an hour after checkout.

Clean, safe, friendly. Great breakfast and many amenities like mini golf, pool with slides, exercise room and more. Would stay again.

Still waiting on our refund of deposit that should had transpired over a week ago. Front desk is short staffed; waiting on line of over 30 minutes or more to check-in and/or out. Staff very polite and friendly. Rooms need a face lift; old furniture, 1970s; bathroom(s) need much TLC, they need caulking, painting and updated fixtures. It’s a real shame, owner/corporation are not investing in the property… for it is located in a prime location. We witnessed homeless individuals living in the property, there’s nothing wrong with that…but when they knock on your door asking for a cigarette…it’s a problem.

The equipment is old and there are cockroaches. There are too few washing machines and dryers. The front desk employee Parks is very very kind. The service of the hotel staff is five-star. After staying for 6 days, there are only room cleaning staff, which makes me less satisfied.

Very good. I like it very much. The price/performance ratio is very high. I will come again if I have the opportunity. The transportation is convenient and clean. It is especially suitable for business trips. I will stay here again next time.

Stayed 2 nights in the margaritaville hotel as part of a visit to Disney MK. Check in was smooth, the room had two queen beds with a gorgeous bathroom and balcony with views of Disney fireworks at night! The pool area was fabulous, clean, warm water, shallow for children to play and a tiki bar! Decoration in the foyer and rooms gorgeous and tropical! Easy and quick shuttle coach arranged on the day to get to and from AK or MK....free! Would highly recommend!