AKI Hong Kong - MGallery Reviews

Response from Property: Dear Guest, Thank you for this great review.We are truly heartened to hear that the service, room design, and our prime location near an array of dining options contributed positively to your stay at AKI Hong Kong - MGallery. Our team is committed to providing a comfortable environment and convenient access to the best of Hong Kong, and it's rewarding to know that we have succeeded in this regard.We look forward to welcoming you back soon. Kind regards,Ohad Tiktinsky, General Manager

Response from Property: Dear Guest,Thank you for sharing your experience with us.We appreciate your kind words and are delighted to hear that you enjoyed your stay at our hotel.It is wonderful to know that our team members provided you with excellent service and that you found the atmosphere comfortable and inviting. Our staff strive to deliver attentive hospitality in our stylish, cozy setting to ensure a memorable visit.We hope to have the occasion to welcome you back.Kind regards,Ohad Tiktinsky, General Manager

Response from Property: Dear Guest,We sincerely appreciate your wonderful feedback about your stay at AKI Hong Kong - MGallery.Your satisfaction brings us immense joy.We are delighted that your accommodation met your expectations with its pristine condition. Your recognition of our team member Michelle warms our hearts, as delivering personalized hospitality is our utmost priority. The exemplary service standards you experienced reflect our dedication to ensuring each guest feels valued and welcomed throughout their stay.We look forward to welcoming you back for another delightful experience.Best regards,Ohad Tiktinsky, General Manager

Response from Property: Dear Chang,Thank you for taking the time to share your experience with us.We are delighted to read about your wonderful stay at AKI Hong Kong - MGallery.Your return visit means a lot to us, and we are glad you enjoyed our Japanese-inspired accommodation featuring the distinctive tatami flooring.Regarding the distance to public transport, we appreciate your feedback about the walk to the MTR station.Nonetheless, we are pleased that our prime location in the heart of Wan Chai allowed you to explore the vibrant neighborhood during your stay.We look forward to welcoming you back for another memorable experience.Best regards,Ohad Tiktinsky, General Manager

Response from Property: Dear Guest, Thanks for your review about our hotel.We are delighted that you appreciated the clean and contemporary design of our hotel, which is crafted to provide a sense of tranquility amidst the vibrant city of Hong Kong.However, we understand that the size of our urban rooms may have felt restricted. We aim to maximize the available space with smart design solutions and in-room amenities to enhance our guest's comfort. Nonetheless, we value your input as it helps us to focus on areas of improvement.Finally, we are pleased that the modern Japanese aesthetic of our hotel contributed positively to the zen vibes during your stay. Our team takes great pride in curating an ambiance that allows guests to unwind and recharge.We are hoping to welcome you back in the future. All the best.Ohad Tiktinsky, General Manager

Response from Property: Dear Guest,Thank you for reviewing your recent stay at our hotel.Your glowing review brings immense joy to our entire team.We are delighted that you valued the exceptional hospitality provided by our front desk personnel. The recognition of Michelle, Wilson and Marco's dedication to creating memorable experiences reflects our commitment to personalized service, which remains a cornerstone of our establishment.We eagerly anticipate the pleasure of welcoming you back in the near future.Best regards,Ohad Tiktinsky, General Manager

Response from Property: Dear Guest, Thank you for this great review.We are truly grateful for your kind words and happy to hear that your stay at AKI Hong Kong - MGallery was an enjoyable one.We are delighted that you appreciated the modern amenities of our hotel, including our convenient room card system and the efficient lift sensor. Our aim is to provide a seamless and comfortable experience for all our guests, and we're glad that these features contributed positively to your stay.We look forward to welcoming you back soon. Kind regards,Ohad Tiktinsky, General Manager

Response from Property: Dear Tiau, Thank you very much for this kind review of your recent stay.We are delighted that you appreciated the fantastic views during your visit, as well as our new facilities, including the gym. Our team worked hard to create a soothing atmosphere in our hotel, and it is gratifying to know that you enjoyed your time with us. We hope you also had the chance to explore the vibrant surroundings of Wan Chai, with its rich array of attractions and dining options.We look forward to seeing you again soon.Best regards,Ohad Tiktinsky, General Manager

Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your stay with us.We are delighted to learn about your experience at AKI Hong Kong - MGallery.It brings us great satisfaction to know that you appreciated our attentive service and elegant Art Deco-inspired design, which reflects our commitment to creating a sophisticated atmosphere for our guests.We acknowledge your comment regarding transportation arrangements. While we do not offer direct taxi booking services, our front desk team is always available to assist guests with transportation needs and can recommend reliable local taxi services.We hope you were able to take advantage of our prime location in Wan Chai, just minutes away from the Exhibition Centre MTR station, Hong Kong Convention and Exhibition Centre, and vibrant shopping areas.We look forward to welcoming you back for another pleasant stay.Best regards,Ohad Tiktinsky, General Manager

Response from Property: Dear Guest,Thank you very much for this kind review of your recent stay.We are thrilled to hear that your stay at AKI Hong Kong - MGallery was memorable.We are delighted that you appreciated the warm welcome provided by Josie, Brandon, and Iris, and that the upgrade to our Tatami suite with its panoramic views of Wan Chai added an extra touch of enjoyment to your visit. It's great to know that the breakfast buffet exceeded your expectations with its variety and freshness, and that the welcome drinks served as a pleasant commencement to your stay. Your recognition of our team's hospitality and the quality of your overall experience is sincerely appreciated.We look forward to seeing you again soon.Best regards,Ohad Tiktinsky, General Manager

Response from Property: Hello Mei Hsiu,Thank you for sharing your experience with us.We appreciate your kind words about the modern ambiance and the refined, minimalist design inspired by Japanese aesthetics. It is rewarding to hear that you found the bed comfortable and enjoyed the breakfast service, which our team strives to deliver with care.However, the limited room dimensions can be a characteristic of accommodations in this vibrant city. We acknowledge your comments and recognize each guest's preference is unique; our staff are always ready to assist with any specific needs during your stay.Finally, we are pleased that you valued our convenient proximity to the MTR and that overall you found several aspects of your visit enjoyable. We hope your next visit will offer you a similarly pleasant experience.It would be a pleasure to have you return on another occasion.All the best,Ohad Tiktinsky, General Manager

Response from Property: Dear Value Guest, Thank you for taking the time to tell us about your experience at the AKI Hong Kong MGALLERY. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am truly sorry to read your displeasure at the service that you have received. I have covered your feedback with the relevant manager to ensure that we use this as an encouragement to improve. Thank you again for sharing your experience, and we are look forward to welcoming you back soon. Best RegardsOhad TiktinskyGeneral Manager