Regal Oriental Hotel

Regal Oriental Hotel Reviews

Regal Oriental Hotel

No.30-38, Sa Po Road, Kowloon City, Kowloon City District, Hong Kong, ChinaSee Hotel Details
Regal Oriental Hotel
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Guest Reviews

8/10
Very Good
2378 review
Verified reviews
Location8.1
Amenities7.6
Service8.0
Cleanliness8.1
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All reviews(2378)
Positive reviews(2077)
Reviews with photos/video(450)
Large rooms(212)
Easy to get around(183)
Great value for money(121)
Friendly front desk staff(45)
Close to metro(45)
Strange smell in room(44)
Perfect for business trips(31)
Stayed multiple times(20)
Negative reviews(301)
Zibo Jiang
Superior Room
Stayed in Mar 2025
Business travelers
2 review
9.5/10
Amazing
Posted on May 14, 2025
The hotel room was clean and spacious by Hong Kong standard. There is a bit walking from the train station which is acceptable given the price. Overall a good stay.
Response from Property: Dear Valued Guest,thank you for your favorable review. Your recognition is our greatest honor and a tremendous motivation for us. It inspires us to continually improve and innovate our services. We look forward to your next visit.
Guest User
Superior Room
Stayed in Mar 2025
Family
6 review
7.5/10
Posted on Apr 15, 2025
We booked 2 superior rooms and was offered to upgrade to a large king size bed and a 2 queen bed room upon check in for an extra charge which we took up. The rooms was big and spacious and clean. Only thing is the location is not in a central location. There is nothing around the hotel and a lot of construction. It is also a long way from the MTR. It looks close on the map but in fact it's a long way to walk and also need to walk around construction sites which makes it not an ideal location unless you plan to take Ubers.
Response from Property: Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
H-Luong
Superior Room
Stayed in Feb 2025
Other
6 review
9.5/10
Amazing
Posted on Mar 13, 2025
The hotel room is nice and big. The beds are large single beds either king single or double bed. The hotel staff are polite and friendly. They let us check in early at 11am after our long 15 hour flight. Maybe subject to availability. The room service is good they cleaned our rooms, new toothbrushes and towels daily. The beds were made everyday. 2 minor issues were strong smoke in corridors but probably bc bad guests smoking illegally and no water bottles provided. The lack of water bottles is due to HK regulations to reduce waste due to tourism. But we still bought bottled water anyways so how did the regs benefit the planet?
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regal Oriental Hotel
Anonymous User
Superior Room
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Feb 16, 2025
Affordable price even when we book at valentine day. got room at 14floor and the lift was temporary unavailable so we stop at 13flppr then going up with the stairs. the room was very spacioussss than other hongkong hotel at the same avg price. transportation is great, near everywhere. Sevel is right yr hotel. mcd, starbucks inside aeon 10m walking this hotel also support green movement, we can refill water with tap in dispenser near the lift. The water is fresh and UNLIMITED for freee. great experience.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
IowaExpatGirl
Superior Room
Stayed in Jan 2025
Solo travelers
6 review
9.0/10
Great
Posted on Feb 6, 2025
I had to do a quick trip into Hong Kong to take some licensing exams. I needed to find a hotel that was close to the testing center and not far from a Metro station. This place was perfect!! I could walk to both places in 15 minutes! It was also surrounded by delicious Thai restaurants and pretty quiet at night. The room itself was nice and cozy for little ole me with a big comfortable bed. There were only a couple small issues. The walls in my room were a bit dusty, along with the vent. Was a bit uncomfortable for my allergies. The rest of the room was beautifully clean. The restaurant that was part of the hotel advertised a full menu but only had a few snacks. I got the spring rolls and they were delicious. I was just a bit disappointed I couldn’t have dinner there. The staff themselves were very helpful and lovely. Overall, I would easily stay here again.
6/7
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Alice Kate
Superior Room
Stayed in Nov 2024
Solo travelers
16 review
6.5/10
Posted on Dec 23, 2024
The staff at the hotel were friendly and overall it was ok. They upgraded my room which is kind however the room doesn’t look anything like the photos. It was dark and not particularly clean. It was very old and the toilet would flush itself often in the night.
Response from Property: Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Nathalline
Deluxe Room
Stayed in Nov 2024
Other
76 review
10.0/10
Outstanding
Posted on Dec 17, 2024
My room was upgraded and I love it quite spacious,very comfortable, the location has so many restaurants around
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
mayleen bamba
Superior Room
Stayed in Dec 2024
Travel with friends
14 review
7.0/10
Posted on Jan 16, 2025
Good place,more relaxing when you have a big room,toilet was good and clean.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
tl8748
Superior Room
Stayed in Dec 2024
Business travelers
8 review
8.0/10
Very Good
Posted on Jan 30, 2025
Very good , big room, convenient to MTR station, quiet place,
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Guest User
Superior Room
Stayed in Oct 2024
Couples
1 review
8.0/10
Very Good
Posted on Nov 24, 2024
bus station and subway few minutes away, many bus go to different location, airport bus A22 to the hotel..room is clean. comfort. lots construction around the hotel, quite rough.
Response from Property: Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Wildtraveler
Superior Room
Stayed in Dec 2024
Solo travelers
21 review
8.0/10
Very Good
Posted on Jan 22, 2025
The hotel was clean and the staff was friendly. Recommended.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Regal Oriental Hotel
CHUN MAN
Superior Room
Stayed in Apr 2025
Solo travelers
11 review
7.5/10
Posted on May 28, 2025
Actually it doesn’t feel happy due to my room rate before check in a week ago. The room rate dropped to $490 around, but my booking is $590 per night which is almost $100 gap, where would stay 10 nights , that mean $1000 differ. Reception was just upgraded to Executive floor but need to walk one more floor stair which doesn’t much privilege experience .
Response from Property: Dear Valued Guest,thank you for choosing to stay with us. Your feedback is truly valuable to us, and we deeply appreciate it. We will continue to strive for excellence and work on constantly improving all our services.We sincerely look forward to welcoming you again at the Regal Oriental Hotel in Hong Kong.
Guest User
Superior Room
Stayed in Oct 2024
Couples
13 review
6.5/10
Posted on Nov 9, 2024
Size of room and beds were good. I booked 3 days, but on the second day, when I returned to hotel at night, dirty water was found coming from the upper level through an air hole, like a small waterfall, making the corridor and my room's toilet wet. After reporting to front office, staff responsed fast and changed another room for me.
Response from Property: Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Stefanny Hermias
Family Quadruple Room
Stayed in Mar 2025
Family
10 review
7.0/10
Posted on May 5, 2025
We had a good sleep at the hotel for four nights- beds and comforters were comfortable. However, there's a smell from the carpet as you enter the room. Room cleaners were awesome! The hotel is nice but needs renovation and upgrading. Staff at the lobby (check in/ out)- not so welcoming as they don't smile! They look strict and firm :) Location- need to walk for 8-10 mins to MTR. Request- please install bidet to your toilet.
Response from Property: Dear Valued Guest, thank you for choosing the Regal Oriental Hotel and for sharing your feedback with us. We value your opinions greatly and will take immediate steps to improve our service quality. We will provide training to the relevant teams to ensure that our staff serves our guests with enthusiasm and professionalism. We appreciate your valuable suggestions and hope to welcome you back soon, allowing us the opportunity to provide you with a more satisfying stay.
Guest User
Superior Room
Stayed in Oct 2024
Couples
2 review
8.0/10
Very Good
Posted on Nov 28, 2024
It’s very convenient and the room is so spacious. I will stay next time.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.