Rosewood Hong Kong

房間非常大，景觀無敵，尤其酒店裡的餐飲下午茶都值得打卡

洒店大堂職員，未能達到共識！服務態度非常差！令我損失了租金

我們選擇了高樓層，酒店也安排了，環境和交通都非常方便，酒店房間設施齊全，視野也很不錯

美好的體驗

It is the No. 1 hotel in Hong Kong, how come they can't even do the most basic hygiene? There are watermarks and stains on the coffee table, used cotton swabs by the bed, and all kinds of hair and hair on the sofa. I contacted Ctrip customer service and the response should be very fast. They told me that the hotel would solve it first. I said OK, but the solution was: wait for them to clean up. It has been more than half an hour since I checked in and they came to clean up. I can't change clothes and rest. They also took up my rest time to clean up... At least they should change the room or help me upgrade the room. The cleaning staff wiped it twice perfunctorily and said "it can't be wiped off like this"... Then they said they would give me breakfast... I clearly booked a room with breakfast, so I said why don't you upgrade the room type for me. After waiting for a while, the hotel said "I can refund you and leave"... Is this because we are from the mainland? Are they discriminating?

每晚加一千多升級了正對維港的房間。服務很好，外賣會送到房間，客房送餐也很好吃。白天窗外的景色比較好看，拍風景照很出片。樓下就是k11，無聊逛一下也還行。下次去玩應該還會住瑰麗吧，誰不想在瑰麗一個人吃着外賣看鬼片呢