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Latest Reviews for Hong Kong Hotels

Crowne Plaza Hong Kong Kowloon East

Crowne Plaza Hong Kong Kowloon East

4.6/52512 Reviews
My family came to spend CNY with me and I reside in HK. Upon check in, reception was rude without any greetings while we waited for a good 5 minutes in front of her. The check in took nearly 30mins and I was told they didn’t book in the room type I paid for when I questioned why it had taken her so long. I was also told the “CNY greetings” only started on 29th, so does that mean we didn’t deserve a quick hello or even eye contact when it was CNY eve day, or any day for that matter??  I then made a complaint and was attended to with a much better response and attitude.  The very beginning of my family’s stay in HK for their short visit was poor and gave them a negative impression. Given this was also a special trip, it was extremely disappointing for me to witness how it went for them the moment they arrived at the hotel (with me). It is not fair to us at all and the service standard was not acceptable.
Crowne Plaza Hong Kong Causeway Bay

Crowne Plaza Hong Kong Causeway Bay

4.5/51511 Reviews
Wan Chai and Causeway Bay
The hotel is located in a good area for shopping and entertainment. The check in was fast and the staff was very nice and polite. The room is spacious. The best about the room was the bed and the pillows- very comfy! The price is quite high for this type of 5* hotel. I would not classify as 5 * but for Hong Kong I suppose it is. Overall, good experience!

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