Crowne Plaza Zhenjiang

Crowne Plaza Zhenjiang Reviews

Crowne Plaza Zhenjiang

No.27 Changjiang Road, Jingkou District, Zhenjiang, Jiangsu, 212002, ChinaView Hotel Details
Crowne Plaza Zhenjiang
Crowne Plaza ZhenjiangCrowne Plaza ZhenjiangCrowne Plaza Zhenjiang
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Crowne Plaza Zhenjiang Guest Reviews

4.7/5
Outstanding
3857 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3857)
Positive reviews(3810)
Reviews with photos/video(1150)
Delicious breakfast(508)
Fantastic river view(446)
Friendly front desk staff(434)
Close to scenic area(244)
Great swimming pool(65)
Luxurious(47)
Has play area for children(31)
Excellent afternoon tea(25)
Negative reviews(47)
Guest User
Deluxe River View Queen Room
Stayed in Dec 2024
Other
28 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Service was excellent and very friendly, food was great, and location was right in front of Yangtze River. The view from my room was awesome. Highly recommend it if you are staying in Zhenjiang.
Sean Shao
Crowne Plaza Superior Twin Room
Stayed in Sep 2024
Couples
3 review
4.5/5
Great
Posted on Nov 2, 2024
Good location, breakfast good. U can walk to beigushan or jinshan temple if u like walking exercise along the riverside .
Response from Property: Dear guests, thanks for your choosing to stay at Crowne Plaza Zhenjiang. Your recognition and satisfaction with the hotel will encourage us to continue to provide the best service to our guests, and we sincerely hope that Crowne Plaza Zhenjiang will always be your first choice in Zhenjiang. Thanks for your recommendation and we are looking forward to meeting you next time in Zhenjiang. -----Jason Qian Hotel General Manager
Guest User
Deluxe River View Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
I had a great experience at this hotel! Ms. Huang at the front desk is very nice and friendly. I would stay at this hotel again next time I come to Zhenjiang.
Response from Property: Dear guests, thanks for your choosing to stay at Crowne Plaza Zhenjiang. Your recognition and satisfaction with the hotel will encourage us to continue to provide the best service to our guests, and we sincerely hope that Crowne Plaza Zhenjiang will always be your first choice in Zhenjiang. Thanks for your recommendation and we are looking forward to meeting you next time in Zhenjiang. --- Jason Qian Hotel General Manager
Guest User
Crowne Plaza Superior Twin Room
Stayed in May 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Great view, spacious rooms, friendly staff. Highly recommended.
Response from Property: Dear guests, thanks for your choosing to stay at Crowne Plaza Zhenjiang. Your recognition and satisfaction with the hotel will encourage us to continue to provide the best service to our guests, and we sincerely hope that Crowne Plaza Zhenjiang will always be your first choice in Zhenjiang. Thanks for your recommendation and we are looking forward to meeting you next time in Zhenjiang. ----Jason Qian Hotel General Manger
Anonymous User
Crowne Plaza Superior Double Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Perfect for business. Close to the river side and interesting places.
Response from Property: Dear guest, Thank you for sharing your generous feedback on Ctrip with regards to your stay at Crwone Plaza Zhenjiang. I am very delighted to read that you approved of hotel ambiance, and perfect location. At Crowne Plaza® Hotels & Resorts, we’re ready for business 24/7, with connectivity thatworks and wellbeing amenities that energize. Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future. ---Jason Qian Hotel General Manager
Macielchina
Crowne Plaza Superior Twin Room
Stayed in Jun 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Aug 28, 2023
Outstanding , just a amazing place to be
Response from Property: Dear Guest, Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future. ---Jason Qian Hotel General Manager
Anonymous User
Crowne Plaza Deluxe Double Room
Stayed in Nov 2023
Booked for others
1 review
4.7/5
Amazing
Posted on Mar 19, 2024
great
Response from Property: Dear guset,Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future. Jason Qian Hotel General Manager
Guest User
Crowne Plaza Superior Double Room
Stayed in Jun 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 26, 2022
Nice!!
Response from Property: Dear guest, Welcome to Crowne Plaza Zhenjiang. It is our pleasure to provide you with attentive service and comfortable stay environment. Thanks for staying with us and we all looking forwarding to welcome you back again soon.-- Jason Qian Generl Manager
ahaoho
Deluxe River View Queen Room
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Dec 22, 2024
I went on a spontaneous trip with my wife. I chose Crowne Plaza at first sight on Ctrip. The location is excellent, facing the beautiful scenery of Jinshan Lake. It takes ten minutes to walk to the right to Beigushan Mountain, and ten minutes to drive to the left to Xijindu and Jinshan Temple. The river view room is spacious and comfortable. It is quite pleasant to soak in the bathtub while looking at the river view. There are also USB and type-c fast charging ports in the room. The hotel's breakfast is Chinese style and I like it very much. It is a very satisfactory accommodation experience. I will choose here next time I come to Zhenjiang
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6/12
Response from Property: 尊敬的客人,非常高興得知您在鎮江兆和皇冠假日酒店的入住體驗如此滿意!得知房間、設施和早餐都能達到您的期待,我們極為自豪。在這裏,您可在春暖花開時節踏春尋花,夏季獨享無限江景風光,深秋感受“城市山林”的五色紛披,冬季漫步於西津渡的石板小路體驗老街文化。我們希望在充實的商旅行程裏為您的提供一處放鬆的居所,達到工作與生活的平衡。我們會繼續努力做到更好,期待您的再次光臨!-- 酒店總經理: Jason Qian
Guest User
Crowne Plaza Superior Double Room
Stayed in Dec 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 4, 2025
This is my first time in Zhenjiang, and I am a little picky about accommodation. Before the trip, I hesitated between Hyatt and your hotel. In the end, I chose your hotel. When I drove to the hotel, there were road signs all the way, and the instructions clearly led to the charging pile and directly to the hotel lobby. The front desk managers were very enthusiastic and responsible! I helped to apply for a river view room. The weather was clear, the Yangtze River was blue, and Gushan and Jiaoshan were in sight. Everything was worth it. Breakfast was on the first floor. I had authentic pot cover noodles, duck blood vermicelli, and Chinese food styles were really many. It brought together delicacies from various regions, and the variety of nuts was also the most seen in the hotel during the trip. Eating a nutritious and exquisite breakfast can really fill the mood for the beginning of the day. I took away a cup of coffee after eating and drinking, and it accompanied me for half a day. I used to see posts saying that the decoration of your hotel was old, and I really want to correct the name of your hotel! Everything with years will slowly grow old, both people and things. But traces are not our medals 🎖️All traces are graceful, simple, calm and patterned. I hope your hotel will continue to be harmonious and keep improving, and wealth and happiness will always stay. Whenever I come to Zhenjiang again, I will firmly choose to stay here, sit quietly in front of the window, and enjoy this peaceful rest.
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Guest User
Deluxe River View Queen Room
Stayed in Dec 2024
Other
4 review
5.0/5
Outstanding
Posted on Jan 3, 2025
This stay at this hotel was really a very pleasant experience, and this is largely due to the excellent front desk staff of the hotel. From the check-in procedure at the front desk, I was surrounded by warm and thoughtful service. The front desk lady Chloe always had a sincere smile on her face, and that smile was as warm as the warm sun in winter. The efficiency of the check-in was extremely high. She skillfully operated the system, quickly confirmed the information and assigned the room for me, and also introduced the hotel's facilities and the surrounding food and attractions in detail. When I had a little doubt about the room type, she patiently answered and gave very reasonable suggestions. When checking out, I felt the intimacy. After quickly checking the room, Yoyo at the front desk did not forget to ask if I was satisfied with the stay and whether there was anything that needed improvement. Her proactive service awareness and sincere attitude made me feel at home in this strange city. This is not only a reflection of the professionalism of a hotel front desk staff, but also a wonderful display of the entire hotel service culture.
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httsabrina
Deluxe River View Queen Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 5, 2025
I chose Zhenjiang for my first trip in 2025. The hotel is in a great location, not far from Xijindu, the museum, Jinshan Temple, and Beigushan. It is also within walking distance from a hotel. The hotel service is also very thoughtful. Thanks to Nancy and Yoyo at the front desk for taking the initiative to introduce us to attractions and transportation. When we did not turn off Do Not Disturb, they would also take the initiative to contact us if we needed the room cleaned. There is also milk and snacks every day. It was a good stay experience.
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Guest User
Deluxe River-view Family Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 1, 2025
I have been to Zhenjiang many times, and I always stay at the Crowne Plaza Hotel. I like the environment of the hotel, and the room and dining environment are very good. It is only a few hundred meters away from Beigushan Mountain, and the air by the river is good, suitable for walking. It is also convenient to other scenic spots such as Xijindu and Jinshan. This time I came to the mountain to watch the sunrise on the first day of the new year, and the feeling of staying there was also very good. The hotel housekeepers Doris and Yoyo are very considerate. Although they only stayed for one day, they could provide timely help online via WeChat when they encountered problems. The family room with river view booked this time is very spacious. Every service staff I met was polite, and I really felt at home. I look forward to coming again next time.
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6/9
Response from Property: 尊敬的賓客,感謝您選擇鎮江兆和皇冠假日酒店並留下您的點評。酒店一直以來致力為賓客提供滿意的產品和服務,協助賓客達成完美的旅程。我們非常高興為您的行程提供幫忙,達到順利出行。我們很高興得知前廳同事提供的真誠關懷和個性化的服務讓您對這次的入住印象深刻。兆和皇冠假日致力於用體貼的服務為客人營造温馨之家的美好感受,我們期待您的下次蒞臨。-- 酒店總經理: Jason Qian
Guest User
Superior River-view Twin Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The experience of staying in the hotel this time was great, which was largely due to the excellent service of the hotel front desk and Ctrip butler. Larry, the staff member, showed great professionalism and enthusiasm from the moment we stepped into the hotel. When checking in, he was quick and accurate. He introduced the breakfast room, welcome drinks, snacks and mini bar in detail. Yoyo, the Ctrip butler, was also very warm. Before and after we booked the hotel, the butler actively communicated with us and answered our questions in a timely manner. The needs for advance communication were met, and the bath bag was really super practical. Whether it was the hotel front desk or the Ctrip butler, they made our journey full of comfort and surprises with sincere and enthusiastic service. The breakfast was very rich, and it started at 6:30. The most people were at 7 o'clock, and it was very free at 8 o'clock. I also experienced the swimming pool, but it was a pity that I couldn't see the river view at night when I went there. The air conditioning temperature in the locker room was a bit low, and the key was not very effective when it was wet. In short, it is a very cost-effective hotel and I will recommend it to my friends.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇鎮江兆和皇冠假日酒店並留下您的點評。酒店一直以來致力為賓客提供滿意的產品和服務,協助賓客達成完美的旅程。前台員工温暖的問候,彷彿讓您有種回家的温暖。佈置典雅的客房,讓您一走進來就倍感輕鬆,另外充滿現代氣息和經典元素,山林城市、江景盡收眼底,必定讓您喜出望外。早晨臨窗而坐,享用着我們精心為您烹飪的精緻早餐,點點陽光灑落身上,讓您一天神采奕奕。我們力爭用最優質的服務,為您打造最滿意的入住體驗,希望在不久的將來,能再次看到您的身影。-- 酒店總經理: Jason Qian
Guest User
Deluxe River View Queen Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 20, 2024
This time I stayed at this hotel, and the service of the hotel front desk left me with a very deep impression. As soon as we stepped into the hotel, Amy, the front desk staff, greeted us with a warm smile. That smile was sincere and kind, and instantly dispelled our travel fatigue. When checking in, the staff was very efficient, skillfully operated the computer system, and quickly confirmed our reservation information and assigned rooms for us. At the same time, they also introduced the hotel's facilities in detail, including the location and time of breakfast, the opening hours of the gym and swimming pool, and how to use Wi-Fi. Checking out was also efficient and convenient. Ctrip housekeepers Yoyo and Doris were very attentive and asked if there were any inconsiderate aspects of our stay. This attitude of treating guests with care highlights the hotel's high-quality service concept. Here, the front desk is like the hotel's business card. With their excellent service, they made our entire stay comfortable and memorable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您選擇入鎮江兆和皇冠假日酒店並在百忙之中為我們提供詳盡的入住體驗。對於同事的貼心服務,我們深感驕傲,並會將您的正面評價傳遞給他們,作為團隊持續卓越服務的激勵與肯定。我們珍惜您的每一次託付,竭盡全力為您提供優質的服務,希望給您每一次的旅程開啟愉快的篇章!我們由衷地期待您的再次下榻,祝您生活愉快!誠摯敬意-- 酒店總經理: Jason Qian