Crowne Plaza Zhenjiang

Crowne Plaza Zhenjiang Reviews

Crowne Plaza Zhenjiang

No.27 Changjiang Road, Jingkou District, Zhenjiang, Jiangsu, 212002, ChinaSee Hotel Details
Crowne Plaza Zhenjiang
Crowne Plaza ZhenjiangCrowne Plaza ZhenjiangCrowne Plaza Zhenjiang
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1 night

Guest Reviews

9.5/10
Outstanding
5285 review
Verified reviews
Location9.6
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(5285)
Positive reviews(5232)
Reviews with photos/video(1716)
Delicious breakfast(731)
Fantastic river view(626)
Friendly front desk staff(626)
Close to scenic area(351)
Great swimming pool(88)
Delicious buffet(78)
Has play area for children(50)
Negative reviews(53)
Guest User
Deluxe River View Queen Room
Stayed in Dec 2024
Other
66 review
10/10
Outstanding
Posted on Jan 3, 2025
Service was excellent and very friendly, food was great, and location was right in front of Yangtze River. The view from my room was awesome. Highly recommend it if you are staying in Zhenjiang.
Response from Property: Thank you for staying with Crowne Plaza Zhenjiang and give us such a compliment on Ctrip. We are glad to know that you enjoyed your stay with us and you found our facilities and service satisfying you. We look forward to welcome you back soon. Jason Qian Hotel General Manager
Guest User
Crowne Plaza Superior Double Room
Stayed in May 2025
Other
1 review
10/10
Outstanding
Posted on Jun 18, 2025
Front desk Carry and Chloe service is very 👍
Response from Property: Dear guest, Thank you for sharing your generous feedback I am very delighted to read that you approved of hotel service excellence delivered by our colleagues.We look forward to welcoming you back before long and will strive to serve you better. ----Mike Chen General Manager
Sean Shao
Crowne Plaza Superior Twin Room
Stayed in Sep 2024
Couple
3 review
9.0/10
Great
Posted on Nov 2, 2024
Good location, breakfast good. U can walk to beigushan or jinshan temple if u like walking exercise along the riverside .
Response from Property: Dear guests, thanks for your choosing to stay at Crowne Plaza Zhenjiang. Your recognition and satisfaction with the hotel will encourage us to continue to provide the best service to our guests, and we sincerely hope that Crowne Plaza Zhenjiang will always be your first choice in Zhenjiang. Thanks for your recommendation and we are looking forward to meeting you next time in Zhenjiang. -----Jason Qian Hotel General Manager
TiMax
Crowne Plaza Superior Double Room
Stayed in Dec 2024
Business traveler
17 review
10/10
Outstanding
Posted on Mar 19, 2025
Perfect hotel and stuff. Good accommodations, nice breakfast.
Response from Property: 尊敬的賓客，感謝您選擇鎮江兆和皇冠假日酒店，我們很高興您對酒店作出的好評和稱讚！您的好評是我們前行的動力，再次感謝您對鎮江兆和皇冠假日酒店的厚愛，我們期待着你的再次光臨！-- 酒店總經理: Jason Qian
Guest User
Deluxe River View Queen Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Sep 1, 2024
I had a great experience at this hotel! Ms. Huang at the front desk is very nice and friendly. I would stay at this hotel again next time I come to Zhenjiang.
Response from Property: Dear guests, thanks for your choosing to stay at Crowne Plaza Zhenjiang. Your recognition and satisfaction with the hotel will encourage us to continue to provide the best service to our guests, and we sincerely hope that Crowne Plaza Zhenjiang will always be your first choice in Zhenjiang. Thanks for your recommendation and we are looking forward to meeting you next time in Zhenjiang. --- Jason Qian Hotel General Manager
Guest User
Crowne Plaza Superior Twin Room
Stayed in May 2024
Solo traveler
20 review
10/10
Outstanding
Posted on Jun 23, 2024
Great view, spacious rooms, friendly staff. Highly recommended.
Response from Property: Dear guests, thanks for your choosing to stay at Crowne Plaza Zhenjiang. Your recognition and satisfaction with the hotel will encourage us to continue to provide the best service to our guests, and we sincerely hope that Crowne Plaza Zhenjiang will always be your first choice in Zhenjiang. Thanks for your recommendation and we are looking forward to meeting you next time in Zhenjiang. ----Jason Qian Hotel General Manger
Jurica Emil
Deluxe River View Queen Room
Stayed in Oct 2024
Business traveler
21 review
10/10
Outstanding
Posted on Feb 4, 2025
Perfect location, good service.
Response from Property: Thank you for staying with Crowne Plaza Zhenjiang and give us such a compliment on Cttrip community. We are glad to know that you enjoyed your stay with us and you found our facilities and service satisfying you. We look forward to welcome you back soon. -- Jason Qian Hotel Genral Manager
Anonymous User
Crowne Plaza Superior Double Room
Stayed in Feb 2024
Business traveler
1 review
10/10
Outstanding
Posted on Apr 1, 2024
Perfect for business. Close to the river side and interesting places.
Response from Property: Dear guest, Thank you for sharing your generous feedback on Ctrip with regards to your stay at Crwone Plaza Zhenjiang. I am very delighted to read that you approved of hotel ambiance, and perfect location. At Crowne Plaza® Hotels & Resorts, we’re ready for business 24/7, with connectivity thatworks and wellbeing amenities that energize. Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future. ---Jason Qian Hotel General Manager
Macielchina
Crowne Plaza Superior Twin Room
Stayed in Jun 2023
Business traveler
19 review
10/10
Outstanding
Posted on Aug 28, 2023
Outstanding , just a amazing place to be
Response from Property: Dear Guest, Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future. ---Jason Qian Hotel General Manager
Anonymous User
Crowne Plaza Deluxe Double Room
Stayed in Nov 2023
Booked for others
1 review
9.5/10
Amazing
Posted on Mar 19, 2024
great
Response from Property: Dear guset,Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future. Jason Qian Hotel General Manager
Niuniumeihewenwenjie
Deluxe River View Queen Room
Stayed in Apr 2025
Solo traveler
13 review
10/10
Outstanding
Posted on May 24, 2025
The hotel is in a good location, convenient to everywhere! The room has a great view, the Yangtze River is beautiful! The overall service is good! Huang Liumin and Bao Xinyu in the executive lounge are sincere and enthusiastic, and the service is considerate! Thank you! I will stay here again next time I come to Zhenjiang! Recommended~!
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6/14
Response from Property: 尊敬的客人，感謝您的點評反饋以及美圖分享。酒店處於濱江風光帶，毗鄰美麗的三山一渡風景區。這裡會給您帶來耳目一新的全新體驗。我們會繼續努力做到更好，期待您的再次光臨！-- 酒店總經理: Jason Qian
Aricky_98
Crowne Plaza Deluxe Double Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 15, 2025
We came to Zhenjiang to attend a Vae concert. After carefully selecting online, we chose Crowne Plaza Zhenjiang. This stay experience is perfect! Special thanks to the front desk manager Carry, who upgraded our room type enthusiastically after learning that we came to see the concert. The surprisingly upgraded room is not only spacious and warmly decorated, but also perfectly relieves the fatigue before and after the show. From the caring service to the comfortable environment, this star-chasing trip is full of happiness. Next time I come to Zhenjiang, I must continue to choose this place!
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Response from Property: Dear guest, thank you very much for choosing Crowne Plaza Zhenjiang. We cherish every trust you place on us and do our best to provide you with quality services. We hope to open a happy chapter for every trip you take. We look forward to your visit to Crowne Plaza Zhenjiang next time. We will definitely provide you with more excellent services and make every trip of yours an unforgettable memory. -- Hotel General Manager: Mike Chen
Guest User
Crowne Plaza Superior Double Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 15, 2025
This stay at Crowne Plaza Zhenjiang was an unforgettable experience! Special thanks to the front desk manager Carry, who was enthusiastic and professional and took the initiative to upgrade my room type. This thoughtful arrangement surprised me! The upgraded suite was spacious, well-planned, and fully equipped, allowing me to spend a comfortable and pleasant time. Whether it was the warm layout or the meticulous service, it demonstrated the high quality of the hotel. Next time I come to Zhenjiang, I will definitely choose here again!
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Response from Property: Dear guest, we are very happy to see your praise for our hotel service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with more impeccable professional services and detailed experience to make your journey perfect. We look forward to your choosing to stay at Crowne Plaza Zhenjiang again! -- Hotel General Manager: Mike Chen
Guest User
Deluxe River View Queen Room
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 15, 2025
This stay at Crowne Plaza Zhenjiang was a perfect experience! Special thanks to the hotel butler Carry, who contacted me before check-in, patiently asked about my needs and recorded them in detail. I didn't expect to receive such a thoughtful arrangement when I checked in - a river view room carefully allocated according to my needs. I could see the magnificent river view when I opened the window. The river was sparkling during the day, and the lights on both sides were bright at night. Every frame of the scenery was intoxicating. Carry's professional and warm service, from the early communication to the details of check-in, made me feel the warmth of being valued. Such high-quality service and excellent check-in experience must be rated five stars. I will choose here without hesitation next time I come to Zhenjiang!
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Response from Property: Dear guests, we are very happy to see your affirmation and praise for the hotel room landscape and the service of our colleagues. We are honored and will continue to work hard to bring you and other guests more wonderful experiences. Regarding your satisfactory feedback, we will keep it in mind and continue to optimize the service process and facility maintenance to create a warm and pleasant accommodation environment for every guest. Whether it is a business trip or a leisure trip, it will be your best choice. We sincerely look forward to your stay again and wish you a happy life! -- Hotel General Manager: Mike Chen
Thomastuotuo
Crowne Plaza Deluxe Double Room
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 15, 2025
As a first-time guest staying at Crowne Plaza Zhenjiang, this experience left me with a deep and wonderful impression! Special thanks to the front desk manager Carry, who brought us an unexpected surprise with his warm and thoughtful service during check-in - he took the initiative to upgrade our room. The upgraded guest room is very spacious, with a reasonable layout and design, and all the furniture and facilities are available. From soft bedding to complete bathroom facilities, every detail shows quality. Here, you can enjoy ample space for activities and feel the comfort and warmth of home. Manager Carry's professional and thoughtful service made me like the hotel more. Next time I come to Zhenjiang, I will definitely choose here again!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Crowne Plaza Zhenjiang and leaving us such a good review! We are very happy to learn that you are satisfied with the overall impression of the hotel, especially the warm and thoughtful service of the front desk colleagues brought you an unexpected surprise. We are very happy that the upgraded guest rooms make you feel comfortable and warm, and we hope that these details can make your journey better. Your praise and recommendation mean a lot to us. We will continue to work hard to continuously improve the quality of service and create a more comfortable and unforgettable experience for you and other guests. We look forward to you choosing to stay in our hotel next time you come to Zhenjiang. We will continue to provide you with quality service as always. Thank you again for your support and trust! ----Hotel General Manager: Mike Chen