Moire Hoi An, Vignette Collection, an IHG Hotel Reviews

Response from Property: Dear Valued Guest,Warm greeting from Moire Hoi An, Vignette Collection, and we do hope this finds you very well.Thank you for sharing your comments from your recent experience with us. It truly warms our hearts to know that you appreciated our service and facilities.Your thoughtful words inspire us to continue creating meaningful and enriching stays for our guests. Rest assured, your compliments will be shared with the team—they will be thrilled to hear they made your visit special.We hope to have the opportunity to welcome you back soon for more memorable moments in the vibrant heart of Hoi An.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel

Response from Property: Dear Valued Guest,Warm greeting from Moire Hoi An, Vignette Collection, and we do hope this finds you very well.Thank you for sharing your comments from your recent experience with us. It truly warms our hearts to know that you appreciated our service and facilities.Your thoughtful words inspire us to continue creating meaningful and enriching stays for our guests. Rest assured, your compliments will be shared with the team—they will be thrilled to hear they made your visit special.We hope to have the opportunity to welcome you back soon for more memorable moments in the vibrant heart of Hoi An.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel

Response from Property: Dear Anasua,Warm greetings from Moire Hoi An, Vignette Collection.Thank you for taking the time to share your recent experience with us from your visit to our resort.On behalf of the Moire Hoi An team, we are truly grateful for your kind compliments and recognition of our service and facilities. Your feedback is an invaluable source of motivation for our team, and we will ensure your thoughtful comments are shared with them.At Moire Hoi An, our goal is to create enriching and memorable stays, and we are delighted to hear that your visit reflected this. We hope to have the pleasure of welcoming you back soon to explore more of our charming city and unique experiences.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel

Response from Property: Dear Mr. Faith Jun,Greetings from Moire Hoi An, and we do hope this finds you very well.We are truly grateful for your kind review from your recent stay with us. It’s always a pleasure to hear that our dedication to thoughtful service and attention to detail left a positive impression.At Moire Hoi An, we strive to create a space where guests can feel both enriched and cared for. Knowing that your experience reflected this means the world to us.Thank you once again for sharing your feedback. We can’t wait to welcome you back to our riverside haven in the near future.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel

Response from Property: Dear Tenzing Nyiden,Warm greeting from Moire Hoi An, Vignette Collection, and we do hope this finds you very well.Thank you for sharing your comments from your recent experience with us. It truly warms our hearts to know that you appreciated our service and facilities.Your thoughtful words inspire us to continue creating meaningful and enriching stays for our guests. Rest assured, your compliments will be shared with the team—they will be thrilled to hear they made your visit special.We hope to have the opportunity to welcome you back soon for more memorable moments in the vibrant heart of Hoi An.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel

Response from Property: Dear Valued Guest,Thank you for your lovely review from your stay with us and it means so much to us that you enjoyed your time at Moire Hoi An and found our service and facilities to your liking.Our team is dedicated to crafting authentic and enriching experiences for every guest, and knowing we achieved this for you is incredibly rewarding. Your kind words will certainly brighten their day.We hope to welcome you back soon for another memorable visit to our charming corner of Hoi An.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel

Response from Property: Xin chao valued guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the convenience of our location near the ancient city and found your room spacious and comfortable, especially the double vanity. It's great to know the bed contributed to a restful stay, and our team’s recommendations were helpful in enhancing your experience.We’re delighted you had a fantastic stay with us and hope to welcome you back soon for another memorable visit!Sincerely, Bay Resort Hoi An Management

Response from Property: Xin chào Mr./Ms. JJ08,Many thanks for sharing such a detail feedback about your recent stay with us. We are happy to know that you were impressed by our location, the facilities, food and beverage services and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

Response from Property: Dear CamHoney,Warm greeting from Moire Hoi An, Vignette Collection, and we do hope this finds you very well.Thank you for sharing your comments from your recent experience with us. It truly warms our hearts to know that you appreciated our service and facilities.Your thoughtful words inspire us to continue creating meaningful and enriching stays for our guests. Rest assured, your compliments will be shared with the team—they will be thrilled to hear they made your visit special.We hope to have the opportunity to welcome you back soon for more memorable moments in the vibrant heart of Hoi An.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel

Response from Property: Dear Valued Guest,Greetings from Moire Hoi An, and we do hope this finds you very well.We are truly grateful for your kind review from your recent stay with us. It’s always a pleasure to hear that our dedication to thoughtful service and attention to detail left a positive impression.At Moire Hoi An, we strive to create a space where guests can feel both enriched and cared for. Knowing that your experience reflected this means the world to us.Thank you once again for sharing your feedback. We can’t wait to welcome you back to our riverside haven in the near future.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel

Response from Property: Xin chao valued guest,Thank you so much for your wonderful review.We're thrilled to hear that you had an amazing stay and enjoyed our staff and facilities. It's fantastic to know that we could help make your visit to Hoi An a memorable one. Your recommendation means a lot to us, and we hope to welcome you back again soon.Sincerely,Bay Resort Hoi An Management

Response from Property: Xin chào valued guest,Thank you for sharing your detailed feedback about your stay at Hoi An Bay Resort. We’re delighted that you enjoyed our unbeatable location, the quality of our rooms, and the complimentary minibar replenishments. It’s also great to hear that you loved the breakfast and found our pool area stunning.However, we sincerely apologize for the disappointment regarding your room allocation. We understand how important your room preference was, especially since you booked so far in advance, and we regret that we weren’t able to fulfill your request. Your feedback on the pool's dark tiling and the warmth of the water is noted, and while some factors are beyond our control, we will certainly consider ways to improve guest comfort.We’re also sorry to hear about the communication issues regarding your airport transfers and the tour bookings. This is not the level of service we strive to provide, and we will be reviewing our processes to ensure this doesn’t happen again in the future.We appreciate your kind words about our staff and your understanding. We would love to welcome you back and provide you with the experience you deserved, hopefully at a rate that suits you.Sincerely,Bay Resort Hoi An Management

Response from Property: Xin chao valued guest,Thank you so much for your wonderful review. We're thrilled to hear that you had such an enjoyable stay at Bay Resort Hoi An and that our facilities like the massage spa, gym, pool, and restaurant contributed to your experience. Our team takes great pride in making every guest feel welcome, so it's fantastic to know they made your stay even more pleasant. We're also glad you enjoyed the complimentary mini bar – we love offering that extra touch! We truly appreciate your recommendation and your perfect 10/10 rating. We can't wait to welcome you back on your next visit to Hoi An.Sincerely,Bay Resort Hoi An Management

Response from Property: Dear Adonischong,Warm greetings from Moire Hoi An, Vignette Collection.Thank you for sharing your thoughts about your recent stay with us. We are truly grateful for your kind recognition of our service and facilities.Your feedback inspires us to continue striving for excellence and delivering unique experiences that resonate with our guests. It will be a joy to share your comments with the team—they’ll be thrilled to hear their efforts made a difference.We look forward to welcoming you back to Moire Hoi An for more moments of connection and discovery.Kind regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel