Mitsui Garden Hotel Hiroshima

Mitsui Garden Hotel Hiroshima Reviews

Mitsui Garden Hotel Hiroshima

9-12 Nakamachi, Naka Ward, Hiroshima City, Hiroshima Prefecture, 730-0037, JapanView Hotel Details
Mitsui Garden Hotel Hiroshima
Mitsui Garden Hotel HiroshimaMitsui Garden Hotel HiroshimaMitsui Garden Hotel Hiroshima
Check available rooms for your travel dates
We Price Match
1 night

Mitsui Garden Hotel Hiroshima Guest Reviews

9.1/10
Great
204 review
Verified reviews
Location9.2
Amenities8.8
Service9.3
Cleanliness9.3
Filter by:
Sort by:
All reviews(204)
Positive reviews(200)
Reviews with photos/video(65)
Friendly staff(35)
Loved the view(26)
Delicious breakfast(23)
Easy to get around(11)
Located downtown(11)
Great value for money(8)
Convenient for shopping(8)
Many amenities(6)
Negative reviews(4)
Guilherme
Standard Room Smoking
Stayed in Mar 2025
Solo travelers
5 review
10.0/10
Outstanding
Posted on Apr 24, 2025
It was among the best hotel i stayed through out japan. Great location, excelent food and the staff that deserves my conpliments (from the cleaning lady to the recepcionist, everyone extremely polite). The best thing was the breakfast. Not because of the food (although it was great), but mainly die to the breathtaking paisage of the City you could apreciate while eating. Another great thing was the location, despite being a few minutes away from the street cars station, being able to walk to the main touristic points was extremely convenient.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for sharing such heartfelt and detailed feedback.We are truly honored to hear that your stay with us was one of the best experiences you had throughout Japan.Your compliments regarding our location, breakfast, and especially our staff — from the cleaning team to the receptionists — mean a great deal to us.It brings us immense joy to know that you appreciated the breathtaking view of Hiroshima City while enjoying your breakfast, and that our proximity to major tourist spots made your visit even more convenient.We sincerely look forward to welcoming you back for another memorable stay whenever your travels bring you to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
Svetlana
Standard Double Room-Non-Smoking
Stayed in Mar 2025
Couples
9 review
9.5/10
Amazing
Posted on Apr 23, 2025
Clean and comfortable room with nice view to the city. Location is close to to the Memorial Park. But metro stations are quite far from this location
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for taking the time to share your feedback.We are delighted to hear that you enjoyed the cleanliness, comfort, and city view from your room, as well as our proximity to the Peace Memorial Park.We sincerely appreciate your comments regarding access to streetcar stations, and we will take them into consideration for future improvements.We hope to have the opportunity to welcome you back on your next visit to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard , 1 Bed Single
Stayed in Mar 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Centrally located hotel. With parking lot for 1500 yen per night
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for sharing your feedback.We are delighted to hear that you appreciated our central location.We look forward to welcoming you back on your next visit to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard , 1 Bed Single
Stayed in Mar 2025
Solo travelers
18 review
10.0/10
Outstanding
Posted on Apr 17, 2025
Location and there view is wonderful
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for your kind feedback.We are delighted to hear that you enjoyed our location and the wonderful view.We look forward to welcoming you back on your next visit to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
羅銀投資
Standard Double Room-Non-Smoking
Stayed in Nov 2024
Solo travelers
16 review
7.5/10
Posted on Jan 4, 2025
If you don’t mind the hotel is old, still worth to stay, as the price is not that high, plus the location is convenient.
Response from Property: Thank you for your feedback! We appreciate you highlighting the great value and convenience of our location. We're glad to hear it still met your needs. We hope to welcome you again soon!
Jaredng
Standard Room Smoking
Stayed in Feb 2025
Solo travelers
10 review
10.0/10
Outstanding
Posted on Mar 29, 2025
Central location! Top top top!
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for your wonderful comment!We are delighted that you enjoyed our central location.We look forward to welcoming you back on your next visit to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
H. Selim
Moderate Twin Room Non Smoking
Stayed in Feb 2025
Family
8 review
9.5/10
Amazing
Posted on Mar 24, 2025
Very good staff...they have fulfilled the request I had which was related to my kids needs. nice location adequate amenities.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for sharing your kind feedback.We are delighted to hear that our staff were able to meet your requests regarding your children's needs, and that you enjoyed our convenient location and amenities.Your warm comments are truly encouraging for all of us as we continue striving to provide a comfortable and thoughtful stay for every guest.We look forward to welcoming you and your family back on your next visit to Hiroshima.Sincerely,ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard Double Room-Non-Smoking
Stayed in Feb 2025
Family
5 review
9.0/10
Great
Posted on Mar 24, 2025
Convenient location, friendly staff, amazing view from the 25th floor where the breakfast place is, clean. the room is very small, very cramped, the bathroom is very small, very small, uncomfortable washlet, next time I will find a hotel with a bigger room.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for taking the time to share your detailed feedback.We are delighted to hear that you enjoyed our convenient location, the beautiful view from the 25th floor, the cleanliness of our facilities, and the service provided by our staff.At the same time, we sincerely regret that the size of the room and bathroom did not meet your expectations, and we apologize for any discomfort this may have caused during your stay.We truly appreciate your comments, as they help us to better understand the needs and preferences of our guests.We hope to have the opportunity to welcome you again in the future and to provide a more satisfying experience.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
Anonymous User
Moderate Twin Room Non Smoking
Stayed in Sep 2024
Couples
21 review
10.0/10
Outstanding
Posted on Oct 8, 2024
Great breakfast and service. Rooms were spacious and clean. Would recommend.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed our breakfast, the spacious and clean rooms, and the service we provided. Your recommendation means a lot to us, and we are grateful for your feedback. We hope to welcome you back soon for another great stay!Manager, Mitsui Garden Hotel Hiroshima
Edmund
Moderate Twin Room With Extra Bed-Non-Smoking
Stayed in Dec 2024
Family
9 review
10.0/10
Outstanding
Posted on Feb 15, 2025
One of those tiny room hotels that are there in Japan with smaller price to match. Comfortable and close to food and sights at Hiroshima.
Response from Property: Thank you for staying at Mitsui Garden Hotel Hiroshima.We sincerely apologize for any inconvenience caused regarding our facilities.We will take your feedback into consideration and strive to improve it in the future.
dbmubs
Moderate Twin Room Non Smoking
Stayed in Oct 2024
Travel with friends
4 review
8.5/10
Very Good
Posted on Jan 22, 2025
despite it's abit of distance from the hiroshima station, the location remained pretty centralised to many points of interest, and surrounded by many nice foods and maybe hair salons.. 😀
Response from Property: Thank you so much for your kind review! We're glad to hear that you enjoyed the location and the nearby spots, including the great food and local services. While it's a bit of a walk from the station, we're happy it was still convenient for exploring Hiroshima! We hope to welcome you back soon!
Guest User
Moderate Twin Room Non Smoking
Stayed in Aug 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Sep 21, 2024
Garden Hotel is cozy and clean. The front desk staff Miss Akagi helped us a lot. We needed to make a phone call reservation and asked for her help. It was late and we agreed to come back the next morning. When we were at the front desk the next morning, she had surprisingly prepared all we need and guided us what to do next. I was impressed by her professionalism and her spirit of service. Nice stay. Ah yes, the breakfast was wonderful too!
Response from Property: Thank you so much for your kind words and for sharing your experience with us! We’re delighted to hear that you had a pleasant stay and that our staff was able to assist you so effectively. We truly appreciate your recognition of her professionalism and dedication. We’ll be sure to pass along your compliments to her! We’re also glad that you enjoyed our breakfast. It’s always our goal to ensure our guests feel comfortable and well taken care of. We hope to welcome you back to Mitsui Garden Hotel Hiroshima in the near future!Hotel Manager
toriness
Moderate Queen Room Non Smoking
Stayed in Jan 2024
Couples
90 review
10.0/10
Outstanding
Posted on Feb 11, 2024
Perfect location for the main sights of Hiroshima - we walked to them all from the hotel but if you want to get the loop bus, there’s a bus stop right outside the hotel. Room was well sized and very clean and comfortable although probably a little dated. The view was our room was very special though! A final bonus, a free happy hour for guests on the top floor! Staff were all really friendly :) I would stay here again.
Response from Property: Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Anonymous User
Standard Double Room-Non-Smoking
Stayed in Jun 2024
Couples
28 review
10.0/10
Outstanding
Posted on Jul 14, 2024
Great place, great location, with a place on 25th floor where you can stay and relax with a wonderful view.
Response from Property: Thank you for taking the time to share your wonderful feedback about your recent stay at Mitsui Garden Hotel Hiroshima.We are thrilled to hear that you enjoyed the great location and found our 25th-floor lounge area with its stunning view to be a highlight of your visit. It’s always rewarding to know that our guests find our facilities and location to their satisfaction.We look forward to welcoming you back in the future and hope to provide you with another memorable stay.Best regards,The Hotel ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard Room Non Smoking
Stayed in Mar 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 17, 2024
Great hotel. Well situated for site seeing and restaurants in the evening. Highly recommend. Loved happy hour.
Response from Property: Thank you very much for taking the time to leave us lovely feedback following from your stay at Mitsui Garden Hotel Hiroshima. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Hopefully we will be able to welcome you back to us.Best regards from the team at .Mitsui Garden Hotel Hiroshima