Comfort Inn Hotels in Hiroshima

Love this hotel - we have stayed here several times on trips to Hiroshima and it's always great value for money for a family of four. The multi-lingual staff are amazingly polite and helpful. The views from the room were once again absolutely spectacular. Last time we looked right over Hiroshima castle. This time we woke up to sunrise over Hiroshima bay. Would 100% recommend for a family of four like ours. The parking (Hiroshima Credo Motomachi) can be a little tricky to find - there are some good videos on youtuibe that show how to get to the entrance.

The Sheraton Grand Hiroshima Hotel delivers from beginning to end regarding service and location. I had the chance to stay one night in early June before heading next morning to Okunoshima, and it was highly worth it. Next to Hiroshima Station, this location is a must. In addition, the quality of service provided by each member, either at the front desk or Club Lounge, was excellent. Daisuke in the Club Lounge was helpful and went above and beyond to assist during my stay. Regarding the room, I highly recommend booking a Club Level room or suite. The panoramic views of Hiroshima are amazing, but the room is exceptionally comfortable. I had the chance to stay in a suite, approximately 750 sq. ft., which was quite comfortable, especially the bed. The bathroom was spacious, and the bathtub was worth it after a long day or walk in the city. I also recommend the spa facilities in the hotel. If you pay around 1,650 Yen, you can use the pool, hot tub, sauna, steam room, and cold bath. This is a great activity to relax and disconnect from reality fully. I enjoyed my time there and would return if I had the chance. Overall, it was a great stay, and thankful for the generosity and excellent customer service provided by the team in this hotel.

The location is really good being right beside Hiroshima Station which allows for easy exploration of the city. They allowed us to store our bags upon arrival and they moved them into our room while we were out sightseeing. Check in was quick and easy and they had a few extra toiletries available at the counter like a face wash, body lotion and milk lotion which were all nice. The room is a bit bigger than most hotel rooms we stayed in during our time in Japan with access to the bed from both sides. The room was well appointed and had a coffee/tea station, mini fridge, safe, closet, ironing board and quite the alarm clock. The bathroom was nice with a Japanese style toilet and a shower that could get very strong pressure. The bathroom could have used a better cleaning as there was hair from previous guests and the room could use with more thorough dusting as there was quite a bit around the edges like the headboard. The bed was comfy but the pillows were not and we felt our sleep was affected due to this. We were on a high floor and got a good view of the city. Our floor also had a vending and ice machine. The hotel has a number of onsite restaurants and a very nice lobby area. We didn't try any but would be tempted to try the sky restaurants or rooftop beer terrace if we stayed in Hiroshima longer. The rooftop beer terrace was the most tempting but it is only open during the summer months. After looking at previous reviews we felt the breakfast buffet was a bit pricey and skipped it. There is no shortage of good and cheaper options nearby the hotel.

The breakfast is very good, with a wide variety of options, including live-fried steaks and Hiroshima specialty conger eels. Sometimes it is soft and tender steamed conger eels; sometimes it is crispy conger eel tempura. You can enjoy it as soon as you open your eyes! Most of the hotel guests are European and American tourists. Although the restaurant is crowded, it is not noisy. The gym is free to use, but you need to go to the front desk to get a door card. Compared with the spacious gyms in domestic hotels, the gyms in Japanese hotels are mostly too compact, and the equipment is almost seamlessly connected. Although there are IHG InterContinental Hotel member logos everywhere in the hotel, no matter what star rating, there is no trea**ent here, neither room upgrades nor executive lounge access.

It is a modern hotel with a rebranded feeling. The interior is also renovated beautifully, but I was also worried that it was sacrificed by several concept priorities. The front desk is on the top floor, but there are few elevators, so people who go to the front desk and people who go to the room are always waiting. There is no front desk staff in the midnight zone, and when I checked out at AM5 to catch an early morning flight, there is no key recovery box that I heard that it was installed in 1F, and it is wasted to the front desk on the top floor and back in the back I was excused by the sleeping staff who would have been sleeping, and I couldn't feel it from the morning. 1F is a fashionable Italian restaurant, and there are many uses other than hotel users, but there is no accommodation privilege, and there are a large number of insects in the plant near the open table outside.

If you’re looking for relaxation and escapism from the hustle and bustle of the city, do come here. The surrounding is calm and quiet especially the view from the window is superb! Beautiful views of the sea and mountains.

Our family, all adults, just love this hotel. We got a Deluxe Double Non-smoking room. The size of the room is bigger than the usual hotel rooms in Japan, around 28 sq. meters. The bed was quite big, maybe a King, that's comfortable for 2 people. Bed quite firm but that's okay with me. It has 2 pillows only, one per person. What I love about our room is the massage chair which came out very useful to me. The view on our room is spectacular, facing the Hiroshima Train Station. The standing shower & bath is love (separate from the toilet). Big enough for me. One thing they can improve on is more hanging hooks for clothes inside the shower. Location is perfect. Maybe 5-7 mins away from the station, using the connecting foot bridge. Many restaurants nearby. Hiroshima Loop Bus is also nearby. A 7-11 and Lawson is a few steps away from the building entrance. Lobby is on the 13th floor. Very nice & friendly staff. Check in and out is a breeze The Buffet Breakfast is what we enjoyed most! Wide array of Hiroshima specialties. Lots of choices! Pretty good tasting as well. I can say that this is value for money choice when in Hiroshima. Would recommend this hotel to everyone.

The location is in the most central area of ​​Hiroshima, with convenient shopping malls and shopping streets around. The toilet and bathroom are separated into dry and wet areas, which is rare in Japan at this price.

The bedlinen is super soft to sleep on. Nice river views too right in front of my room. Love the location too. Very close to all the attraction I needed to go. We love this hotel very much. Thumb up for this hotel.