Great International Hotel Reviews

Response from Property: Dear guest,Your compliments have brightened our day! We're thrilled you enjoyed our hotel's comfort and savored the breakfast. It’s our pleasure to create a pleasant stay for you. Hope to welcome you back soon!Best regards, [Great lnternational Hotel] Team

Response from Property: Dear guest,Thank you so much for your glowing review! We're absolutely thrilled to hear that you found our hotel's location ideal, and that our beds provided you with a restful sleep and our breakfast satisfied your taste buds. Eddie is truly an asset to our team, and we're delighted that he was able to assist you so effectively. His friendliness and patience are a reflection of our commitment to making every guest's stay memorable.We can't wait to welcome you back for another wonderful experience. Until then, take care!Best regards,[Hotel Management Team]

Response from Property: Dear Guest,Thank you for your candid feedback on the 3/5 ratings for location, cleanliness, service, and facilities. We sincerely apologize for falling short of your expectations—this is not the standard we strive for.Our team is already reviewing each area to make tangible improvements, from enhancing cleanliness protocols to refining service and facility upkeep. We hope you’ll give us another chance to show you the better experience you deserve.Wishing you well, and we look forward to the opportunity to welcome you back.

Response from Property: 尊敬的客人：感謝您的好評！房間的乾淨整潔、工作人員的友好服務，以及大堂的豪華氛圍能被您認可，我們特別開心。這些細節的用心被您一一感受到，正是對我們最大的鼓勵。我們會繼續保持這份品質，期待下次仍能為您帶來舒心的入住體驗，祝您生活愉快！

Response from Property: 尊敬的賓客，您好！非常感謝您對翔豐酒店的支持，出門在外，住得舒心是每個客人的期望，也是酒店服務的終極目標，這次沒能獲得您給予的”5分“殊榮，説明我們還有需要進步的空間，在未來的日子，我們將繼續致力於完善每一個細節來提供給每位賓客完美的入住感受，期待與您的再次相遇呀！

Response from Property: Seeing your comments, we are glad to know that this trip did not disappoint you and we will strive to do our best. We are honored to meet you and look forward to your next stay. See you later!

Response from Property: Dear guest, hello! We are very grateful for your support of Xiangfeng Hotel. When traveling away from home, having a comfortable stay is the expectation of every guest and also the ultimate goal of hotel service. This time, not receiving the "5-star" honor from you indicates that there is still room for improvement on our part. In the days to come, we will continue to strive to perfect every detail to provide each guest with a perfect stay experience. Looking forward to meeting you again!

Response from Property: Dear Sir/Madam, I'm sorry that we can't give you a perfect check-in experience. We will improve our deficiencies and continue to work hard to provide better service to all guests. We look forward to your next visit. I wish you a pleasant journey and a happy Spring Festival!

Response from Property: Dear friend,Thanks for stay in our hotel ,we are so glad to hear that you have a pleasant stay in our hotel .Wish you everything goes well and look forward to meeting you again.

Response from Property: Dear guests: Thank you for choosing Xiangfeng International Hotel and sharing such a meticulous stay experience! We are honored to upgrade your suite for free, so that you can feel the style and new look in the elegant space with river view. The thoughtful preparation of welcome snacks and fruits, the careful maintenance of public areas, and the practical and comfortable facilities such as swimming pools and gyms are all the original intentions of the team to stick to quality. Your recognition of details such as sound insulation, bedding, and individually wrapped towels makes us more determined to pursue hygiene and comfort. Regarding the soup base suggestions for breakfast pork trotter noodles, we have fed back to the chef team for optimization; the executive lounge on the 15th floor looks forward to your next exploration, and is willing to make up for this regret with more flavor surprises~ The shrimp dumplings in the teahouse on the 2nd floor can win your favor, which is also an ingenious presentation of local flavors. Every one of your comments is the direction of our progress. I look forward to meeting you again next time with more perfect services and delicious food, and accompany you to unlock more beautiful travel and living. I wish you a smooth life!

Response from Property: Dear guest: Thank you for choosing to stay and sharing your experience! We are honored that you are satisfied with the hotel's convenient location in the city center, clean and sunny rooms, and thoughtful service. Your recognition is the driving force for our continuous improvement. We look forward to bringing you a comfortable stay experience next time. I wish you a happy life!

Response from Property: Dear guest, thank you for your stay and love! We are honored to upgrade you to a river view room. The beautiful view outside the window after the rain and the clean and bright room make you feel comfortable, and we are also very happy. It is a great encouragement to us to know that you are satisfied with the rich variety of seafood buffet! We look forward to your stay again and continue this wonderful experience!

Response from Property: Dear guest, thank you very much for choosing to stay in our hotel! We are glad that you recognize the hotel's superior location, adjacent to the river and the park, and convenient for travel. We are honored that the newly opened hotel facilities, the grand lobby and the warm front desk service have won your favor. The comfort and cleanliness of the guest rooms and the rich breakfast also satisfied you, which is exactly what we are trying to do. We look forward to your visit again and start more wonderful experiences!

Response from Property: Dear guest: Thank you for giving us a high evaluation of all five stars! We are honored and encouraged by your recognition of the hotel's location, services, facilities and hygiene. Especially the details of the towels being sealed in packaging bags, this is exactly the embodiment of our insistence on "no dead corners in hygiene". It is our greatest satisfaction to let you live with peace of mind! Regarding the shortcomings in the design of the passage from the elevator to the swimming pool, thank you very much for your frank feedback. We have recorded this suggestion and will communicate with the relevant departments in a timely manner to discuss optimization plans, and strive to continuously improve the guest experience in details. It is our luck to bring you a nearly perfect stay experience; and your valuable suggestions are the direction of our progress. I look forward to serving you again in the future, and you will definitely see our improvements and growth! I wish you a happy life and all the best~