Heidelberg Hotels with Wifi

The location is very good. You can walk to the old street and the ancient bridge. It is very convenient to travel. The hotel has reopened after renovation. There are Muller shopping mall and DM supermarket next to it for shopping.

The hotel is well located, new, modern. The room is very clean, big enough and very beautiful design furniture. I did not try SPA and fitness center but they look very good.

The hotel is right outside the train station. The room is average, but it has everything you need. It is simple, comfortable and new. You can check in via the self-service machine, which is more than expected. It is cost-effective and has a good location. You can walk to the attractions.

Good location and clean. Next to bus station and central train station. Has everything you need and open kitchen can allow cooking. Good for one day stay. Can come back next time.

The service was super friendly and very helpful... and the food in the restaurant was western style and had a good selection. Very tasty and good service. The breakfast had a very good selection. And the proximity to the city and the main train station is perfect. Still very quiet

Traditional German style, the room layout is more traditional, the owner is very good. Convenient parking for self-driving. It is not far from the hotel to the old town. You can also cross the river first and go to the Philosopher's Trail.

The hotel is close to the highway, which is convenient for travel, but there is no business nearby, so it is not convenient to eat. The hotel is large, with an indoor swimming pool, which is not bad, and a separate sauna room

Pros: good location, right next to the train station, relatively clean, good breakfast Cons: expensive, no bottled water, had to run out to buy water in the middle of the night

The reception was very friendly. The location is about a 20-minute walk from the tourist area, but it is close to the central station where trains to Frankfurt and other areas stop, so it was easy to move around with a suitcase. You order amenities yourself from your smartphone, but it took an hour to get one pair of slippers. Also, the staff other than the reception staff were not very good. There was an a la carte menu in addition to the buffet for breakfast, but it never came (I ended up not eating it).

All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times.