Mercure Hotel Hefei Huiyan Anhui Center

Mercure Hotel Hefei Huiyan Anhui Center Reviews

Mercure Hotel Hefei Huiyan Anhui Center

146 Changjiang Middle Road, Luyang District, Hefei, Anhui, ChinaView Hotel Details
Mercure Hotel Hefei Huiyan Anhui Center
Mercure Hotel Hefei Huiyan Anhui CenterMercure Hotel Hefei Huiyan Anhui CenterMercure Hotel Hefei Huiyan Anhui Center
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Mercure Hotel Hefei Huiyan Anhui Center Guest Reviews

9.8/10
Perfect
755 review
Verified reviews
Location9.8
Amenities9.8
Service9.8
Cleanliness9.8
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All reviews(755)
Positive reviews(747)
Reviews with photos/video(141)
Delicious breakfast(135)
Friendly front desk staff(114)
Large rooms(72)
Convenient for shopping(37)
Perfect for business trips(26)
Located downtown(26)
Awesome gym(6)
Good views(5)
Negative reviews(8)
Guest User
Guest Room
Stayed in Sep 2024
Solo travelers
5 review
10.0/10
Outstanding
Posted on Nov 1, 2024
I booked this hotel again because the staff at this hotel were incredibly welcoming and helpful throughout my previous stay. The room was very comfortable. I also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.
Response from Property: ❤服務熱情❤親,我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對小居服務的認可,期待您及家人的再次下榻!同時祝您生活愉快!
Nik1111
Superior Room
Stayed in Aug 2024
Couples
1 review
10.0/10
Outstanding
Posted on Sep 7, 2024
Very clean and modern hotel, in a great location of downtown Hefei. You can get to the main shopping areas by a few minutes walk and got a lot of restaurants around. Also have to point out the very friendly reception. I traveled a lot through China and have to say, it is definitely one of the better places I have stayed. We didn't try the breakfast, so I can't say anything about that. But must be good as well 😊
Response from Property: ❤衞生乾淨❤親,我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對小居服務的認可,期待您及家人的再次下榻!同時祝您生活愉快!
Jamie 787-G63
Deluxe Room
Stayed in Mar 2024
Business travelers
17 review
9.5/10
Amazing
Posted on Jun 5, 2024
Great price. Very clean. Very spacious. Very new renovation and interior. 5 star feeling. Friendly staff. Highly recommended
Response from Property: ❤臨近淮河路步行街❤親,非常感謝您對我們的認可,能得到您的讚美我們深感榮幸,與此同時我們也感謝您對我們工作的認可,讓賓客享受有美好的入住體驗是我們義不容辭的責任,同時也有動力繼續前行,因為有您才能讓我們更好成長,酒店採用法式浪漫主題的裝修風格,讓您感受不一樣的感覺,期待您的下次入住。
Lexiaoyao(lexiaoyao)
Superior Room
Stayed in Jan 2025
Couples
112 review
10.0/10
Outstanding
Posted on Feb 18, 2025
The location is very good, the environment is good, it is convenient to eat and shop around, it is very close to Chenghuang Temple and Bao Park, the room is clean, spacious and bright, the facilities are very new, the overall layout of the room is very comfortable, the service is thoughtful and enthusiastic, the breakfast has many varieties and tastes good
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6/8
Response from Property: ❤Service enthusiasm❤Thank you for your praise. Mercure Hotel focuses on service and guest perception. A cup of tea, a few close friends, and a lifelong companionship. A song, some landscapes, and you are with me all the way. Thank you for meeting you during your trip. I hope to give you a better stay experience next time.
Guest User
Deluxe Room
Stayed in Jan 2025
Business travelers
8 review
10.0/10
Outstanding
Posted on Feb 9, 2025
I would like to call it: Huazhu's No. 1 service The response speed was so fast that I wondered if there was a dedicated butler. The takeaway was delivered to the room in 2 minutes after I made the call. I asked her to clean the room. As soon as I hung up the phone, the aunt knocked on the door and started cleaning. And they gave me a free room upgrade, so enthusiastic
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Response from Property: ❤A hearty breakfast❤Dear, it is my honor to meet you during your journey and to receive your affirmation. Xiaoju warmly serves every guest who stays in the hotel. Every guest who stays in the hotel is not only a friend of Xiaoju, but also a family member. Thank you for your short stay, and we look forward to your return~
Guest User
Superior Twin Room
Stayed in Jan 2025
Family
21 review
10.0/10
Outstanding
Posted on Feb 14, 2025
The room is really big, with dry and wet areas separated, as well as separate washrooms and bathrooms. The water and drinks in the small refrigerator are free, which is great. The breakfast variety is also rich, and you can eat well even if you are full.
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Response from Property: ❤Next to Li Hongzhang's former residence❤Thank you very much for your recognition of us. We are willing to always be your home during your journey. Your satisfaction makes us feel that all our efforts and hard work are worthwhile. We hope that our warm service and comfortable rooms can leave you with a wonderful memory of your journey, a heart-pounding moment of beauty, and companionship is the most lasting confession. In many cases, love cannot be expressed in words, and a few simple praises from you are enough to comfort our efforts! Thank you for your good review! We look forward to your next stay! !
Guest User
Superior Room
Stayed in Dec 2024
Family
3 review
10.0/10
Outstanding
Posted on Jan 30, 2025
I booked this place during the Spring Festival with my kids. It is located in the city center, about one kilometer from Huaihai Road Pedestrian Street. It is very convenient for traveling. The hotel environment is clean and exquisite. The room layout is very warm. The facilities are relatively smart. There are many types of breakfast. What makes me most comfortable is the service. Whether it is the cleaning staff or the front desk, I must give a good comment. I will choose Mercure next time. Is it a bit like a shilling for me to describe it so well? I can't help it, but it's the truth
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Response from Property: ❤Next to Huaihe Road Pedestrian Street❤Dear, thank you very much for your recognition of us. We are willing to always be your home during your journey. Xiaoju is committed to serving every guest well and looks forward to your next stay, bringing you a different stay experience! Thank you again for your five-star praise!
Guest User
Superior Twin Room
Stayed in Dec 2024
Family
17 review
10.0/10
Outstanding
Posted on Jan 22, 2025
The room is relatively large, with complete facilities. The curtains and toilet are all intelligent. The floor-to-ceiling windows offer a panoramic view of the city of Hefei. The room is clean and tidy, and the bedding is comfortable. All service staff are polite, especially the front desk receptionist who answers all questions and responds to all requests. They are sincere, enthusiastic and friendly. The breakfast variety is rich and suitable for the different needs of various groups of people. The hotel management is attentive and the price-performance ratio is high. I will continue to stay here.
Original TextTranslated by Google
Response from Property: ❤The space is large, warm and comfortable❤Dear, we have always been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoju's services and look forward to your and your family's stay again! At the same time, I wish you a happy life!
Anonymous User
Deluxe Room
Stayed in Nov 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Dec 29, 2024
The room is very clean and the sunny side is filled with sunlight. The service attitude of the lady at the front desk was very good. Because I arrived at 11:30, I asked in advance whether I could check in early. When I arrived, there was a room available, so I was checked in immediately. The breakfast was delicious too!
Original TextTranslated by Google
Response from Property: ❤A hearty breakfast❤Dear, thank you very much for your recognition of us. We are willing to always be your home on the journey. Xiaoju is committed to serving every guest well and looks forward to your next stay, bringing you a different stay experience! Thank you again for your five-star praise!
Guest User
Superior Room
Stayed in Oct 2024
Business travelers
2 review
9.0/10
Great
Posted on Nov 25, 2024
The room is very clean, the surrounding transportation is very convenient, the service at the front desk is also very considerate and enthusiastic, and the souvenirs are very thoughtful. However, the soundproofing of the hotel rooms facing the road is slightly poor, because there is no ban on whistles in Hefei city, and you can occasionally hear loud noises at night. But since I’m just staying for one day and I’m too lazy to change rooms, people who are not well rested can make a note in advance. The breakfast variety is also very rich, including the gym which is very clean and provides mineral water and towels.
Original TextTranslated by Google
Response from Property: Dear Sir, I am very sorry that I could not provide you with a perfect stay experience. We hope that you will stay at our hotel again and give you a new stay experience. Our hotel is located in the Municipal Square in the center of Huiyan, Anhui. It is surrounded by tourist attractions such as Bao Gong Temple, Bao Park, Li Hongzhang's former residence, and Mingjiao Temple. For shopping, there are Yintai Center, Baohe Wanda, and Huaihe Road Pedestrian Street, where you can eat, drink and play.
Guest User
Superior Twin Room
Stayed in Aug 2024
Family
6 review
10.0/10
Outstanding
Posted on Sep 6, 2024
Very comfortable living experience, the room is clean and not noisy, the breakfast is great, very rich and tastes good. When pouring the cereal, the gear got stuck and accidentally leaked a little. The waiter came to help clean it up immediately. It is not far from Huaihe Road and Yintai, but parking is much more convenient. If I have to pass through Hefei on the way back, I will choose this hotel again without hesitation.
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Response from Property: ❤Enthusiastic service❤Dear guests: Thank you very much for your love and trust in our hotel! We will continue to work hard to provide you with a better living environment and make our home shine in this city. We look forward to seeing you again!
Wawaxingren
Superior Room
Stayed in Jul 2024
Solo travelers
5 review
9.5/10
Amazing
Posted on Sep 17, 2024
The hotel is very new, the rooms are large, and the experience is still very good. It is just a bit far from the subway station. You can take a small blue car, otherwise it will be a bit tiring to drag your luggage. Just across the street is the Hefei food check-in spot, which is pretty good.
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Response from Property: ❤Hygienic and clean❤Dear, I am honored to meet you during your journey and receive your affirmation. Xiaoju enthusiastically serves every guest who stays. Every guest who stays is Xiaoju’s friend and family. Thank you for your short stop and I hope you will come back again~~~
Guest User
Superior Room
Stayed in Jul 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Aug 19, 2024
I came here for the second time and the experience was still very good. I came out with my friends this time and they were also very satisfied. I really recommend it! ! Whether it is the ladies at the front desk or the aunties I met in the guest rooms, they are all very enthusiastic and have super good attitudes. They really make people feel very nice and make them feel better! I forgot the charger in the room when I left, because I didn't use it at first and didn't pay attention to it. We only found out when the lady at the front desk called us to tell us. How can I put it, it makes people feel relieved! I will definitely choose this restaurant next time I come here!
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Response from Property: ❤Warm service❤Dear, I am honored to meet you during your journey and to be recognized by you. Xiaoju enthusiastically serves every guest who stays. Every guest who stays is Xiaoju’s friend and family. Thank you for your short stop and I hope you will come back again~~~
Xudingning
Superior Room
Stayed in Jan 2025
Business travelers
46 review
10.0/10
Outstanding
Posted on Feb 13, 2025
A nice hotel, very suitable for business trips, very close to the downtown pedestrian street and Li Hongzhang's former residence, about ten minutes' walk away, the surrounding area is very lively, eating and shopping are not a problem! The hotel room is clean and hygienic, the smart toilet and small refrigerator are fully equipped, and the bed is very comfortable! The breakfast is also good, better than the All Seasons Atour Hotel of the same level, and there are Anhui specialty dim sum, which tastes very good! Overall, the stay was very comfortable, the first choice for business trips!
Original TextTranslated by Google
Response from Property: ❤The space is large, warm and comfortable❤Dear, we have always been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoju's services and look forward to your and your family's stay again! At the same time, I wish you a happy life!
Guest User
Superior Room
Stayed in Jul 2024
Business travelers
9 review
10.0/10
Outstanding
Posted on Aug 13, 2024
I came for a business trip and stayed there for the second time. It was clean and hygienic. The room was large and the service was very warm. Everyone had a smile on their face, which made people feel good. I forgot the charging cable when I checked out, and they took the initiative to contact me to follow up. It was great.
Original TextTranslated by Google
Response from Property: ❤Next to Huaihe Road Pedestrian Street❤Thank you very much for your recognition of us. We are willing to always be your home on the journey. Xiaoju is committed to serving every guest well and looks forward to your next stay, bringing you a different stay experience!