Building A, No.10 Shuidong Road, Yaohai District, Hefei, Anhui, ChinaView Hotel Details
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Fillmore Grand Hotel, yaohai, Hefei Guest Reviews
4.8/5
Excellent
1548 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(1548)
Positive reviews(1531)
Reviews with photos/video(397)
Classy environment(224)
Many amenities(115)
Delicious breakfast(71)
Well decorated(68)
Perfect for business trips(54)
Nice bathtub(41)
Luxurious(23)
Children's amenities available(6)
Negative reviews(17)
MYROSLAVA
Guestroom (2 Beds)
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
the staff is friendly, the hotel is conveniently located, the cleanliness is good, the hotel looks good from the inside and outside, the price is appropriate
Response from Property: 【 ❤ Ground and underground parking lots ❤】 【 ❤ Nearby charging station ❤】 【 ❤ Siemens washing and drying integrated machine ❤】 【 ❤ Free drinks ❤】 【 ❤ High end skincare products ❤】 【 ❤ TV screen projection ❤】 【 ❤ Intelligent infrared sensing card free insertion ❤】 【 ❤ Indoor gym ❤】 Dear guests, hello! Thank you for choosing us and for your support and kindness towards the hotel. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff, and the ultimate goal of our service is to make every guest feel at home. The hotel rooms are warmly decorated and equipped with free WIFI, making them the best choice for your outings. Thank you for your recognition of the hotel service. It is our honor to serve you, and all hotel staff look forward to your next visit—— Fillmore Grand Hotel yaohai Hefei
Guest User
Guestroom (2 Beds)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Very good hotel, it's hard to believe that it's only over 300 yuan. The hotel breakfast environment is super good, with rich dishes, especially the preserved egg and lean meat porridge is really my favorite. During the stay, there is also the enthusiastic service of the housekeeper Minnie. In addition, the room is clean and hygienic, the bed is big and comfortable, and the environment is excellent. It is the only choice in Hefei and you deserve it
Original TextTranslated by Google
Response from Property: 【❤Ground and underground parking lot❤】【❤Siemens washer-dryer❤】【❤Free drinks❤】【❤High-end skin care products❤】【❤TV projection❤】【❤Smart infrared induction card-free❤】【❤City indoor gym❤】【❤Charging pile❤】Dear guests, hello! Yaohai Fumao Hotel is located at the intersection of Heping Road and Shuidong Road, with convenient transportation. The hotel covers an area of about 60,000 square meters. It is a comprehensive hotel covering private rooms, comprehensive banquets, guest rooms, fitness, chess and cards, and a self-service breakfast restaurant, with everything you need for eating, drinking and having fun. The hotel facilities and equipment are all of five-star standards, intelligent facilities, and washing machines that are integrated with washing and drying, allowing you to enjoy the warmth and comfort of home. Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vigor to move forward. Thousands of words come together in one sentence, thank you for your support of the hotel. ——Hefei Yaohai Fumao Hotel
Xiaoyin77☁️
Guestroom (2 Beds)
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The room was very comfortable, the hygiene was in place, clean and tidy, the housekeeper Beta provided considerate service, the room was also equipped with lotion, which seemed to be quite suitable for my skin type, very considerate, complete facilities, no need to worry, Minnie took the initiative to carry my luggage for me, which was really good, I will come again next time
Original TextTranslated by Google
Response from Property: ❤Ground and underground parking lots❤】【❤Charging piles nearby❤】【❤Siemens washer-dryer❤】【❤Free drinks❤】【❤High-end skin care products❤】【❤TV projection❤】【❤Smart infrared sensing card-free❤】【❤Indoor gym❤】Dear guests, hello! Thank you for choosing us and supporting and loving the hotel. Thank you for your affirmation of the service of housekeeper Minnie. Your satisfaction with the hotel facilities and services is the driving force for the work of all the hotel staff. Making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with free WIFI, which is the best choice for your travel. Thank you for your praise for the front desk service. It is our honor to serve you. All the hotel staff look forward to your next visit! ——Hefei Yaohai Fumao Hotel
Guest User
Guestroom (Double Bed)
Stayed in Feb 2024
Couples
57 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The hotel is near the elevated underpass, and it's only 20 minutes' drive from the main city, which is very convenient for self-driving. I was upgraded to a suite for free, which is very cost-effective for a couple to travel together. The hotel toiletries are much better than those of ordinary hotels, and the environment is excellent, very good!
Original TextTranslated by Google
Response from Property: 【❤Ground and underground parking lot❤】【❤Siemens washer-dryer❤】【❤Free drinks❤】【❤High-end skin care products❤】【❤TV projection❤】【❤Smart infrared induction card-free❤】【❤City indoor gym❤】【❤Charging pile❤】Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Fumao Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^! ——Hefei Yaohai Fumao Hotel
Guest User
Guestroom (2 Beds)
Stayed in Feb 2024
Other
26 review
2.7/5
Posted on Mar 24, 2024
This is my first time choosing Fu Mao Hotel. Ctrip’s online review rated it 4.9. I checked in at 10 o'clock in the evening. I booked a standard room with a washing machine. Since I checked in late, there was no room available. They said they could upgrade me to a better room. It was a viewing platform room on the third floor (six floors in total). As soon as I entered the room, it was smart. Modern, new facilities, nice decoration.
When I woke up in the morning, I opened the bed curtain and there was indeed a platform, but there was a building opposite, which was so blocked that I couldn't see anything. The balcony was also very dirty, with mineral water bottles and garbage all over it. There were rice grains on the table in the room, which was very unpleasant to see. Comfortable.
The corridor of the hotel is narrow and long. I often travel on business, so the hotel can only be rated 4 stars at most. I don't know how to rate it.
Original TextTranslated by Google
Response from Property: 【❤Ground and underground parking lot❤】【❤Charging piles nearby❤】【❤Siemens washer-dryer❤】【❤Free drinks❤】【❤High-end skin care products❤】【❤TV projection❤】【❤Smart infrared sensor card-free❤】【❤Indoor gym❤】Dear guests: Thank you very much for staying at Yaohai Fumao Hotel and taking the time to tell us about your stay experience. The room you stayed in is not a view room, but a room facing the quieter courtyard inside. It may be due to improper explanation that your misunderstanding has been caused. We have arranged for staff to clean up the hygiene problem of the courtyard room you reported as soon as possible. Thank you for your question, which will enable us to grow faster. We will feedback to the relevant departments for active improvement. Thank you again for choosing to stay at Yaohai Fumao Hotel. I sincerely hope that this unpleasant experience will not affect your consistent trust in us. I look forward to the opportunity to serve you again. ---Hefei Yaohai Fumao Hotel
Guest User
Premier Room (Double Bed) (Bathtub)
Stayed in Feb 2024
Business travelers
7 review
2.7/5
Posted on Mar 14, 2024
The room is quite stuffy now. The space in the room is still used to heat juice. I was sweating all over when I slept in the middle of the night. I don’t know what is on the towel. I rolled it up and opened it. Fortunately, I didn’t wipe my body.
Original TextTranslated by Google
Response from Property: [❤Ground and underground parking lots❤] [❤Charging piles nearby❤] [❤Siemens all-in-one washing and drying machine❤] [❤Free drinks❤] [❤High-end skin care products❤] [❤TV projection❤] [❤Intelligent infrared sensor No need to insert card❤】【❤Indoor Gym❤】Dear guests: Thank you very much for staying at Yaohai Fumao Hotel and taking the precious time to tell us about your stay experience. We have always been committed to providing customers with a good stay experience. Regarding your feedback about the stuffy room, the current temperature is moderate and it is better not to turn on the air conditioner. Secondly, we would like to apologize for your feedback about stains on the face towels. We will also provide feedback to the housekeeping department for timely improvement. Thank you again for choosing to stay at Yaohai Fumao Hotel. We sincerely hope that this unpleasant experience will not affect your trust in us. We look forward to having the opportunity to serve you again. ---Hefei Yaohai Fumao Hotel
Guest User
Guestroom (Double Bed)
Stayed in Jan 2024
Other
5 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The environment is very comfortable and the service is very good! The price-performance ratio is also very high and it is worth recommending.
Original TextTranslated by Google
Response from Property: 【❤Ground and underground parking lot❤】【❤Washer and dryer❤】【❤Free drinks❤】【❤Skin care products❤】【❤Charging station❤】Dear guests: I am glad that you spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. Yaohai Fumao Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Yaohai Fumao Hotel looks forward to your visit again! -------Hefei Yaohai Fumao Hotel
Guest User
Guestroom (2 Beds)
Stayed in Jan 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Very good, I like the holy place for business trips, the breakfast is good, the environment is very good, the hygiene is clean and neat, the service attitude is very good, it is great, I will often come to patronize the store in the future
Original TextTranslated by Google
Response from Property: 【❤Ground and underground parking lot❤】【❤Washing and drying machine❤】【❤Free drinks❤】【❤Skin care products❤】【❤Customer service butler❤】【❤TV projection❤】【❤Smart toilet❤】Dear guests, hello! Thank you for your heartwarming comments during the Spring Festival holiday! Thank you for sharing your stay experience with us at the first time and making such a careful comment on the hotel. The guest rooms are equipped with intelligent facilities and equipment, especially the Siemens washing and drying machine and free drinks in the mini bar are loved and praised by everyone. In order to provide the greatest convenience to the guests, skin care products have been added to the guest rooms! In order to meet the needs of different tastes, breakfast is self-service, and I am very happy to get your recognition. We are doing our due duties, but we have received such a high degree of recognition from you. Yaohai Fumao Hotel is a young and vibrant hotel that shows the unique charm of the hotel to guests with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family with our heart and become a real Fumao Hotel for the needs of the public. Thank you again for your support, and I hope you can witness the development of Fumao with us! ——Hefei Yaohai Fumao Hotel
Guest User
Guestroom (2 Beds)
Stayed in Jan 2024
Family
10 review
4.7/5
Amazing
Posted on Feb 14, 2024
The hotel environment and room facilities are very good. If there are any problems during the stay, Xiao Wang will help solve them in time and Minnie will give her warm greetings when checking out. It is a very cost-effective hotel.
Original TextTranslated by Google
Response from Property: [❤Ground and underground parking lots❤] [❤Charging piles nearby❤] [❤Siemens all-in-one washing and drying machine❤] [❤Free drinks❤] [❤High-end skin care products❤] [❤TV projection❤] [❤Intelligent infrared sensor No need to insert card❤】【❤Indoor Gym❤】Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Thank you for your recognition of the service of our customer service butlers Xiao Wang and Minnie! Your appreciation gives the hotel a great encouragement and is also the driving force for our progress! We will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to your visit again! Welcome to come back and experience it again! wish you a happy life! —Hefei Yaohai Fumao Hotel
Guest User
Guestroom (2 Beds)
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 15, 2024
I personally think this hotel is very good, with complete hardware facilities and a very comfortable stay. The service is also very good, and I will stay in this hotel again when I come to Hefei in the future.
Original TextTranslated by Google
Response from Property: 【❤Ground and underground parking lot❤】【❤Charging piles nearby❤】【❤Siemens washer-dryer❤】【❤Free drinks❤】【❤High-end skin care products❤】【❤TV projection❤】【❤Smart infrared induction card-free❤】【❤Indoor gym❤】Dear guests: Hello! Meeting is fate. Thank you for choosing to stay at Yaohai Fumao Hotel and giving affirmation and praise. It has always been our unchanging purpose to make every guest stay satisfied and comfortable. We will continue to work hard and make continuous progress. We hope that Yaohai Fumao can become your first choice when you come to Hefei. We sincerely hope that you will visit our hotel again so that we can provide you with better service. ——Hefei Yaohai Fumao Hotel
Guest User
Premier Room (Double Bed) (Bathtub)
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
My husband and I visited Hefei during the Chinese New Year. The hotel is very cost-effective. There are actually two bathrooms. The room is very clean. In the afternoon, the aunt will deliver fruit. Breakfast is on the first floor. It is quite delicious. There is also a 24-hour restaurant which is very convenient. It seems Many wedding banquets are held here. The rooms are large and have bathtubs, disposable bath bags, and bath liquids. It is rare for hotels to provide facial cleansers. I happened to forget to bring facial cleansers. To be honest, they are quite useful. Yes, the housekeeper Xiao Wang is very enthusiastic. Even if I sent a message in the middle of the night after the service time, he replied to my message and upgraded the room type for us. The hotel is on an elevated road. It is actually quite convenient and quiet. Next time I come to Hefei I will also choose this one
Original TextTranslated by Google
Response from Property: [❤Ground and underground parking lots❤] [❤Washing and drying machine❤] [❤Free drinks❤] [❤Skin care products❤] [❤Customer service butler❤] [❤TV projection❤] [❤Smart toilet❤] Dear Hello, guests! Thank you for your heart-warming comments during the Spring Festival holiday! Thank you for sharing your stay experience with us as soon as possible and writing such a careful review of the hotel. The guest rooms are equipped with intelligent facilities and equipment, especially the Siemens washing and drying machine and the free drinks in the minibar, which are loved and praised by everyone. In order to provide guests with the greatest convenience, skin care products have also been added to the rooms! In order to meet the needs of different tastes, breakfast adopts a self-service mode. I am very happy to receive your approval. We have done everything we should, but we have received such high recognition from you. Yaohai Fumao Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member with heart and become a real Fu Mao Hotel that is popular among the public. Thank you again for your support and I hope you can witness Fumao's development with us! ——Hefei Yaohai Fumao Rice
Guest User
Guestroom (2 Beds)
Stayed in Jan 2024
Family
24 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Very good, cost-effective, clean and sanitary, the facilities are very new, the price is cheap, the details are also very good, even the bath towels are provided, it is worth staying.
Original TextTranslated by Google
Response from Property: 【❤Ground and underground parking lot❤】【❤Charging piles nearby❤】【❤Siemens washer-dryer❤】【❤Free drinks❤】【❤High-end skin care products❤】【❤TV projection❤】【❤Smart infrared induction card-free❤】【❤Indoor gym❤】Dear guests, hello! Thank you for your recognition and affirmation of Fumao Hotel! Fumao Hotel currently has Beicheng Fumao Garden Hotel, Binhu Fumao Hotel, and Yaohai Fumao Hotel, each of which has its own characteristics. I believe that in the near future, Fumao Hotel will blossom everywhere. No matter where we are, we always take "customer first" as our service concept to bring customers value-added products to enjoy a better life! No matter which hotel you stay in, you will feel at home, so that guests can come with excitement and leave with satisfaction! Thank you for your praise and support for the hotel service. Hefei welcomes your arrival, and Fumao looks forward to your visit again! ——Hefei Yaohai Fumao Hotel
Anonymous User
Guestroom (Double Bed)
Stayed in Jan 2024
Family
71 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Facilities: Very good, especially the big round bathtub, which drains quickly. The facilities are very complete, and there is also a washer-dryer, which is probably especially suitable for business travelers.
Sanitation: Clean
Environment: Good
Service: Awesome
Original TextTranslated by Google
Response from Property: 【❤Ground and underground parking lot❤】【❤Charging piles nearby❤】【❤Siemens washer-dryer❤】【❤Free drinks❤】【❤High-end skin care products❤】【❤TV projection❤】【❤Smart infrared induction card-free❤】【❤Indoor gym❤】Dear guests: Hello! Thank you for choosing Yaohai Fumao Hotel in the vastness of the country. Thank you for your praise and love for the hotel! There are too many choices in life. Every choice you make is a kind of fate. Thank you for fate that allows us to meet you. Your thoughtfulness and care will surely bring you a lifetime of warmth. Looking forward to meeting you again! ——Hefei Yaohai Fumao Hotel
Anonymous User
Premier Room (Double Bed) (Bathtub)
Stayed in Jan 2024
Family
28 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel suites are very good, with complete bathroom facilities and a washing machine with dryer, which is worthy of praise. The breakfast offerings are great! The only drawback is that the hygiene of the parking lot is very poor.
Original TextTranslated by Google
Response from Property: [❤Ground and underground parking lots❤] [❤Charging piles nearby❤] [❤Siemens all-in-one washing and drying machine❤] [❤Free drinks❤] [❤High-end skin care products❤] [❤TV projection❤] [❤Intelligent infrared sensor No need to insert card❤】【❤Indoor Gym❤】Dear guests, hello! Thank you for your heart-warming comments during the Spring Festival holiday! And share your stay experience with us as soon as possible and write such a careful review of the hotel. Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Hope to see you next time. ——Yaohai Fumao Hotel
Caomanqianlirumu
Premier Suite
Stayed in Nov 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Hygiene: Very clean and tidy
Environment: Very quiet, perfect
Facilities: Complete and advanced, the bathroom is particularly bright, and the large bathtub is great
Service: After playing for a long time, the front desk still warmly welcomes you
Original TextTranslated by Google
Response from Property: 【❤Ground and underground parking lot❤】【❤Charging pile❤】【❤Customer service butler❤】【❤Bathtub and bathtub bag❤】【❤Washer and dryer❤】【❤Free drinks❤】【❤Skin care products❤】【❤TV projection❤】【❤Smart toilet❤】Dear guests, hello! Thank you for sharing your stay experience with us at the first time and making such a careful review of the hotel. The guest rooms are equipped with intelligent facilities and equipment, especially the Siemens washer and dryer and the free drinks in the mini bar are loved and praised by everyone. In order to provide the greatest convenience to the guests, skin care products have also been added to the guest rooms! In order to meet the needs of different tastes, breakfast is self-service mode, and I am very happy to get your recognition. We are doing our due duties, but we have received such a high degree of recognition from you. Yaohai Fumao Hotel is a young and vibrant hotel that shows the unique charm of the hotel to guests with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family with our heart and become a real Fumao hotel that meets the needs of the public. Thank you again for your support, and I hope you can witness the development of Fumao with us! ——Hefei Yaohai Fumao Hotel