To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness3.8
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All reviews(127)
Positive reviews(27)
Reviews with photos/video(3)
Friendly owner(6)
Awesome stay(5)
Guest User
Standard Double Room
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Dec 31, 2024
Feeling easy and comfortable with all basic supplies available. Although the couch in the room is a bit worn, overall it is a nice experience. Lobby Christmas decoration is decent and festive, great and enjoyable atmosphere!
Playful+Joyful
Standard Room With Double Bed-Accessible
Stayed in Oct 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Nov 6, 2024
I prefer to stay at normal room, not accessible/assistance room. I prefer the toilet bowl with toilet lid in the room. I understood the set up for disability customer. I would like to stay in other room, not using the room that is for people in need. I didn’t request to change it because I only stay for a night.
Check in and check out service is good, breakfast is good. Staff is friendly and polite. When you step in the hotel, feel like home.
Guest User
Standard Room with 2 Single Beds
Stayed in Apr 2024
Booked for others
1 review
4.0/5
Very Good
Posted on May 15, 2024
The staff at the reception desk were always friendly and welcoming.
The private parking was an extra expense.
Viktor Lyublinskyy
Standard Double Room
Stayed in May 2023
Other
13 review
4.0/5
Very Good
Posted on Jun 20, 2023
Good evening. The time indicated in the fine is 21, the minute is the paperwork at the hotel. I spent the night in this Hotel, paid money for the parking for the paperwork in the Hotel. There were no empty seats in this parking, after which the hotel workers told me to move to the free parking. 10//23/23. 23:47.....11/06/23. 00:09.
Guest User
Standard Room
Stayed in Jun 2023
Family
4 review
4.0/5
Very Good
Posted on Aug 2, 2023
Toilet didnt flush properly and sink was blocked, the worst is the rude manager Mohin who doesn't let you speak if you have a concern, and jumps to the defence. Also they overcharged my card and instead of refunding I was told to go to the police!
The only good thing is the location and the rooms were clean, breakfast was ok too.
Josephine Li
Standard Room With Double Bed And Sofa Bed
Stayed in May 2023
Family
4 review
3.5/5
Posted on Jul 6, 2023
The hotel near the shopping centre even the shopping centre is not that much shop… but 1 night is acceptable as you can get what you want …
The breakfast is standard.
Stephen
Standard Room With Double Bed-Accessible
Stayed in Nov 2022
Travel with friends
208 review
4.0/5
Very Good
Posted on Dec 19, 2022
The holiday inn are pretty good all round hotel …. Good location- comfortable- shower- and a bit of breakfast…. Good value on the whole ….
Guest User
Standard Room
Stayed in Jul 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Aug 11, 2023
super value and convenient to the station. Quiet down w lots of shopping around.
Nozza
Standard Double Room
Stayed in Feb 2023
Solo travelers
54 review
4.0/5
Very Good
Posted on Mar 11, 2023
A good hotel which is based centrally in Harlow. 15 minutes walk to the train station. Breakfast is good and well stocked.
Travel is my live
Standard Room with 2 Single Beds
Stayed in Feb 2023
Family
35 review
4.5/5
Great
Posted on Mar 7, 2023
Very good hotel the location is nice and clean hotel service is good sure I come again and again thank you for stuff and breakfast is ok 👌
Yogesh
Standard Room with 2 Single Beds
Stayed in Apr 2023
Family
1 review
4.0/5
Very Good
Posted on May 22, 2023
recommended. will visit again. good staff. nice service. A+++++
Guest User
Standard Room
Stayed in Feb 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 12, 2023
Nice hotel and friendly staff. Would definitely use again
Guest User
Standard Room With Double Bed-Accessible
Stayed in Nov 2022
Couples
1 review
4.0/5
Very Good
Posted on Dec 25, 2022
Was disappointed with the bath room , it has a strong smell of cigarettes
Adekunle Thompson
Standard Double Room
Stayed in Jul 2022
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 13, 2022
Just a night stayed and was pleasant. Close to amenities and bus terminus too. I would lodge again possibly for a longer period.
Anonymous User
Standard Room With Double Bed And Sofa Bed
Stayed in Dec 2022
Travel with friends
1 review
4.2/5
Very Good
Posted on Jan 23, 2023
Nice and clean but bed too hard and busy at night.