Vienna Hotel (Harbin High-speed Railway Wanda Plaza) Reviews

Response from Property: Hello, dear guests! First of all, thank you for choosing Vienna Hotel Haxi High-Speed ​​Railway Wanda Plaza Branch to stay. First of all, we sincerely apologize for not getting your 5-point rating. We will immediately seek improvements based on your comments and pursue perfection. We hope that you can stay with us next time you stay. Seeing our improvements and giving more suggestions to the hotel, we are dedicated to providing you with quality service and creating a "home" feeling for you. Thank you for your valuable comments. I sincerely wish you success in your work and a happy life. All our hotel staff look forward to your visit again!

Response from Property: Dear guest, hello! Thank you for coming in and sharing your stay experience with us. We are very happy to receive your recognition! We have been committed to providing a satisfactory stay experience for each guest, and every staff member of the hotel has been adhering to the "customer-centric" service purpose, so that guests can feel at home. The hotel is located in Harbin Haxi area, with a superior geographical location, close to Harbin Haxi high-speed Railway station and passenger station, and surrounded by Wanda Plaza, Xicheng Red Square, Jinjou Vientiane and other large shopping and entertainment plazas, which can meet your various needs. Thank you again for your recognition and recommendation, and sincerely look forward to meeting you again!

Response from Property: Dear guest, hello! Failed to get your five points of affirmation, we will make continuous efforts to strive for perfect details. As for the shooting problem you mentioned, the hotel shows the photos of the outside of the stairs, and all the photos are real photos without any untrue situation. In addition, the elevator does belong to the public elevator of the property, but the staff regularly cleans and cleans it every day. We are very sorry for not giving you a perfect experience, but also look forward to your next visit, you can see our progress, we will continue to maintain high quality service, excellent customer standards, and strive to create a comfortable and warm environment for every guest, friendly, reliable, caring, comprehensive... Look forward to your visit again, let us become better, to provide you with better service!

Response from Property: Hello distinguished guest, thank you for giving such a high evaluation to our hotel! You have made such a comprehensive analysis of the hotel. From your comments, it can be seen that you are very satisfied with the hotel's internal humanized layout and the enthusiastic service of the front desk staff. We are also full of confidence because of your like. We The hotel is committed to creating a relaxed and elegant life experience, and has been working hard to serve every guest cordially and meticulously. We know that hotel quality and warm and thoughtful service are the greatest benefits to guests. Thank you. Sincere words and looking forward to meeting you next time!

Response from Property: Dear guests, hello! Thank you for your stay and comments! Your satisfaction is our greatest pursuit, and your consistent support is our driving force for continuous progress. The hotel is located at the intersection of Xining South Road and Zhongxing Left Street, Zhongxing Avenue, Nangang District, adjacent to Jinjue Vientiane Shopping Mall and Haxi Wanda Plaza, 200 meters away from the subway station, and about 15 minutes walk from the high-speed rail station. It is convenient for travel and shopping. I look forward to meeting you again~ Looking forward to your visit again! I wish you a happy life!

Response from Property: Dear guests, hello! Thank you very much for your support to Vienna Hotel Harbin-Xi'an High-speed Railway Wanda Plaza. We are very excited that our service has been recognized by you. Your praise is our inexhaustible motivation to move forward. Your recognition is the most beautiful gift our hotel has received in service. We will keep working hard and always greet every guest with the best service. It is an honor to provide you with the most satisfactory service for your trip, comfortable and clean accommodation, and convenient travel. Thank you for your great praise for the hotel. Your encouragement inspires us to better provide guests with a satisfactory stay experience. We warmly look forward to your visit again.

Response from Property: 親愛的賓客，您好！首先感謝您選擇維也納酒店哈西高鐵萬達廣場店入住，首先向沒能得到您的5分肯定誠懇的致歉，我們會即刻根據您進出的意見尋求改進，追求完美，希望您下次入住時，能看到我們的改善並給予酒店更多的建議，我們竭誠為您提供優質服務，為您營造“家”的感覺。感謝您的寶貴意見，衷心祝您工作順利、生活開心、我們酒店全體員工期待您的再次光臨！

Response from Property: 尊敬的賓客，非常感謝感謝您的細心點評,我尊貴的客人！ 您肯定是一個相當有品位的人！ 服務好是因為有像您這樣的客人隨時關注着我們， 我們致力為您提供親切舒適的入住體驗。您在入住期間的一切，我們都及其願意為您送上關心，關懷，體貼，温暖，是我們送給您最真誠的禮物。在這裏， 我們會一如既往用親切的笑容歡迎您的再次到來~~您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快

Response from Property: 尊敬的賓客您好，最幸福的事情就是與您相識並相伴。在我們的心裏，再也沒有比讓賓客們滿意更重要的事情了。作為國際知名品牌錦江酒店集團旗下的一員，嚴格遵循品牌標準，嚴選用品，從裝修選材到客房軟裝，每一處小小的細節保證賓客達到的是一個安全可靠的居所。客用品方面、維也納品牌專享床墊，温馨舒適的羽絨被，軟硬雙枕，定製花灑、大牌浴品、衹為帶走您旅途的疲倦，讓您再啟新程。真誠的期待您的再次光臨，祝您旅途愉快！

Response from Property: Dear guest, thank you for your review of the hotel. First of all, I sincerely apologize for not giving you a perfect stay experience. We are deeply sorry for the inconvenience caused by the elevator. We will also make suggestions to the property management for rectification. The carpet in the corridor is cleaned regularly every month. As the weather gets colder, the carpet dries slowly. In order to prevent guests from getting their shoes dirty, white cloth is laid. I apologize to you again. If you have any questions during your stay, you can call the hotel front desk at any time. Dial 0 on the landline. We will serve you wholeheartedly 24 hours a day.

Response from Property: Counting the passing years, some quiet and beautiful time, graceful soul, warm life, listening to a song, thinking of a person, watching a scenery, thinking of the past... Thank you for your comments on our hotel, looking forward to your visit again~

Response from Property: Dear guest, thank you for your comments on the hotel. First of all, I sincerely apologize for not giving you a perfect stay experience. Regarding the issues you mentioned, we will actively check and carry out special rectification. At the same time, we will immediately optimize the service process according to your suggestions. In addition, we promise you that the hotel room hygiene is strictly cleaned in accordance with the standard procedures such as "one guest, one change" and "one guest, one disinfection", which will protect your health and safety while providing you with a comfortable rest. I hope that you can see our improvements and give the hotel more suggestions when you stay next time. We will wholeheartedly provide you with better services and create a "home" feeling for you. Thank you for your valuable suggestions. I sincerely wish you a smooth work and a happy life. All the staff of our hotel are looking forward to your visit again!

Response from Property: Dear guests, hello! Thank you very much for your support to Vienna Hotel Harbin-Xi'an High-speed Railway Wanda Plaza. We are very excited that our service has been recognized by you. Your praise is our inexhaustible motivation to move forward. Your recognition is the most beautiful gift our hotel has received in service. We will keep working hard and always greet every guest with the best service. It is an honor to provide you with the most satisfactory service for your trip, comfortable and clean accommodation, and convenient travel. Thank you for your great praise for the hotel. Your encouragement inspires us to better provide guests with a satisfactory stay experience. We warmly look forward to your visit again.

Response from Property: Dear guests, hello! Thank you very much for your support to Vienna Hotel Harbin-Xi'an High-speed Railway Wanda Plaza. We are very excited that our service has been recognized by you. Your praise is our inexhaustible motivation to move forward. Your recognition is the most beautiful gift our hotel has received in service. We will keep working hard and always greet every guest with the best service. It is an honor to provide you with the most satisfactory service for your trip, comfortable and clean accommodation, and convenient travel. Thank you for your great praise for the hotel. Your encouragement inspires us to better provide guests with a satisfactory stay experience. We warmly look forward to your visit again.