Lavande Hotels (Harbin Haxi Railway Station Wanda Plaza) Reviews

Very good location.Just next to a mall.The train station is also just near the hotel but we didn’t take the train at all as we just took Didi all the time we were there.

Our group 11 pax with 7kids, from Msia and Singapore, location superb surrounded with variety restaurants and big shopping malls. The room is clean which I don't need to use the disposable bedsheets cover I have brought over. It's good value for money.. strongly recommended.

I have had an exquisite time at this hotel. All the staff treated me with respect and they were incredibly helpful. I would highly recommend this hotel to anyone who is contemplating staying here!

The hotel location was very nice, full of restaurants and malls, and a bit far from the zhongyang street, but it was fine. The staff was super friendly and helped us the best they could. the room was cozy and clean

Nice and good hotel

The hotel is very good and the location is very convenient. Wanda is right outside the door, and Xicheng Red Square is about 500 meters away. The hotel also has its own parking space. The key is that there are delicious foods within 50 meters of walking.

Next to Wanda Plaza and near the subway station, travel is convenient, the hotel is clean and hygienic, and there is a bath center not far away, which is very convenient for us southern little potatoes to experience. Generally speaking, I am satisfied and I stay at LeFeng several times every year.

The upgraded room type is quite good. The guy at the front desk is very nice at night. The hotel should have been open for a long time. The facilities are relatively old. The environment is good. It is very close to Wada Square and it is very convenient to go downstairs.

The transportation is convenient. It is very close to Harbin West Railway Station. There are all kinds of shopping malls and hotels in the surrounding area. It is very convenient for shopping and eating. The room is clean and the service of the lady at the front desk is very good!

It was more beautiful than expected! Wanda Plaza is right outside the subway station, so it's very convenient to travel. There are all kinds of delicious food, and I saw yellow roses in ice opposite the entrance of Wanda. I was excited! The stay was comfortable, the room temperature was suitable, the quilt was very close to my body, and it was comfortable to cover. It was the most comfortable sleep I had in Harbin. The experience was great, and I recommend it to my friends!

The hotel is in a great location. It's in the Red Square in Xicheng. It's great for eating, drinking, shopping, taking photos and checking in! Wanda and the subway entrance are just outside! The environment is clean and tidy! The mattress is super comfortable! The front desk service is also very good!

I usually don't like to write reviews, but I can't stand it anymore; 1: The air conditioner in the room doesn't work well. It's like a battlefield after turning it on. It's like I'm driving a tank. The noise is very loud, and it doesn't heat up. After turning it on, it's like it's not turned on. I'm freezing to death; 2: The window leaks air and it's very cold. The window doesn't work well. It can't be closed after opening. 3: The service attitude is poor. My mother has never talked to me like this. She asked me for my mobile number. I said I was a member. I don't know if the member's mobile number is bound. She insisted that I say there are other people around. Is this how to expose customer privacy? 4: He spoke like a local rich man, very arrogant. Are you from Mang Village? Don't you know how people in Mang Village were killed by frozen fish? The service is too bad. It can't be compared with Huazhu at all. The service is so arrogant and the service is so poor. The service is too poor. I have never seen such poor service. 5: I booked Hampton, 369 including breakfast, yours is over 270 without breakfast, your quality does not include breakfast, it's fine if it doesn't include it, I can't eat it at my own expense, and it's only at 9:30, too bad; 6: The bathroom is so big, do you want to keep a dog? The room looks so cramped, the room is ridiculously small, it says 32 square meters, the actual living experience is less than 18 square meters, not counting the bathroom area, the bed is right when you enter the room, your house should not be a hotel, it should be a farmhouse, the kang is right when you enter the room, and it's warm, isn't it good? 7: The sanitation is too dirty, the floor is black after walking a few steps, you don't go out without slippers, the floor in the bathroom is also very cold, pull your feet out. 8: The room is too cold, there is no floor heating, no air conditioning, it all depends on the human body to heat, the air conditioning is not hot and the noise is very loud; 9: The sound insulation is very poor, you can hear the noise from the next door when you sleep at night! It's so bad, tear down the building and rebuild it.

Parking is convenient. The room is very clean and warm. High praise

Hotel reviews Hotel reviews mainly come from the following aspects: Hygiene: A clean and tidy environment is one of the biggest concerns for guests. If a hotel maintains a high level of hygiene, guests will rate it more positively. Location: The location of the hotel directly affects the guest's travel experience. If a hotel is conveniently located or close to a major transportation hub, it can significantly increase guest satisfaction. Facilities: Modern and comfortable facilities can meet the needs of different guests, thereby increasing guest satisfaction. This includes the comfort of the room, the sophistication of the equipment, etc. Value for money: Value-for-money services and facilities are the focus of guests' attention. If a hotel can provide reasonable pricing while ensuring service quality, it will be easier to gain recognition from guests. Service: Warm and thoughtful service impresses guests and enhances their stay. The professionalism and friendly attitude of the staff are important components of the service. In order to improve the positive rating, hotels can take the following measures: Employee training: Regularly train employees on service etiquette and communication skills to improve their professionalism. Guest communication: Strengthen interaction with guests, respond to their needs and questions in a timely manner, and improve service satisfaction. Continuous improvement: Continuously improve services and facilities based on guest feedback to ensure guests have a better stay experience.