Hyatt Regency Harare the Meikles Reviews

Response from Property: Dearest Jokomo,Thank you for your honest feedback. We are truly sorry to hear that your experience did not meet expectations, especially in terms of service and dining. This is certainly not the standard we aim to uphold, and we understand how disappointing this must have been—particularly given the premium nature of our hotel. Your comments have been shared with our team for immediate review and improvement. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future.Warm Regards,Gillian

Response from Property: Dear Zivai,Thank you so much for choosing us as your hotel of choice. We look forward to your next visit.Best Regards,Gillian

Response from Property: Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the breakfast and found our hotel to be the best in the area. We sincerely apologize for the inconvenience caused by the condition of the bathtub water and the limited services at the front desk. Your comments are very valuable to us, and we will address these issues with our maintenance and front desk teams to improve our guest experience. Kindly note that, our rooms are currently under remodelling. Once done, we look forward to hosting you again.Regarding your note about local taxi services, we understand how frustrating that can be and appreciate you bringing it to our attention. We’ll do our best to provide clearer guidance to future guests on navigating local transportation.We hope to welcome you back again and provide an even better stay.Warm Regards,Gillian