The Oriental Jade Hotel Reviews

Response from Property: Dear Valued Guest, Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay at The Oriental Jade Hotel.We’re truly delighted to know you appreciated our service, central location, and especially the warm hospitality from our team. It’s also wonderful to hear that you enjoyed your time at the rooftop bar and restaurant — the night view over Hoan Kiem Lake and the Old Quarter is indeed something special!At the same time, we sincerely appreciate your constructive feedback regarding room size, breakfast variety, and pricing. Your comments are very valuable and will be carefully considered as we continue to enhance the guest experience and overall value we provide.Thank you again for recommending us. We hope to have the pleasure of welcoming you back on your next visit to Hanoi.Warm regards,Hotel Management Team.

Response from Property: Dear Valued Guest, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Best regards, Hotel Management Team.

Response from Property: Dear Valued Guest, Thank you so much for your kind and thoughtful feedback.We’re absolutely delighted to hear that you found our hotel beautiful, clean, and comfortable — and even more so that our team, especially Brian, made your stay memorable. Your kind words mean a great deal to all of us, and we’ll be sure to share your compliments with Brian and the rest of the team.It was a pleasure to have you as our guest, and we’re truly looking forward to welcoming you back to The Oriental Jade Hotel on your next visit to Hanoi.Warmest regards,Hotel Management Team.

Response from Property: Dear Valued Guest, Thank you so much for your wonderful review!We are thrilled to hear that you had such a great time during your stay at The Oriental Jade Hotel. Your kind words mean a lot to us — especially your mention of our General Manager, Mr. Brian Do, and the entire team. It was truly our pleasure to take care of you.We look forward to welcoming you back on your next visit to Hanoi. Until then, we wish you all the best!Warmest regards,Hotel Management Team.

Response from Property: Dear Valued Guest, On behalf of the Oriental Hospitality Group, we would like to express our gratitude for your recent stay at our hotel. We are delighted to know that you had a pleasant and enjoyable experience with us. Our team always strives to provide the best service possible, and we are truly proud of their efforts. We promise to continue delivering excellent service, ensuring that on your next visit, we will welcome you back and provide an even better experience. We look forward to your return trip to Hanoi and wish you a wonderful day ahead!Kind regards,Hotel Management Team.