Muong Thanh Grand Hanoi Centre Reviews

Response from Property: Dear valued guest,It's our great pleasure to welcome you back to our hotel! We are glad to learn that your stay was an enjoyable one. At Muong Thanh Hanoi Centre, guest satisfaction is always our goal and having achieved it creates a source of encouragement for the team to continue our hard work everyday. We look forward to welcoming you back to our hotel in the future. Warm regards,General Manager

Response from Property: Dear valued guest, Thank you for reviewing Muong Thanh Hanoi Centre Hotel. We are pleased to know that you enjoyed your stay with us and in particular our service. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Besides, we are very sorry for your experience with the cleanness and amenities. We will take it into consideration for future planning and improvement. Thank you once again for staying at Muong Thanh Hanoi Centre hotel! We look forward to welcoming you back in the near future. Best regards, General Manager

Response from Property: Dear Mr. Akashi Kentaro,It's our great pleasure to welcome you back to our hotel! We are glad to learn that your stay was an enjoyable one. At Muong Thanh Hanoi Centre, guest satisfaction is always our goal and having achieved it creates a source of encouragement for the team to continue our hard work everyday. We look forward to welcoming you back to our hotel in the future. Warm regards,General Manager

Response from Property: Dear valued guest, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General Manager

Response from Property: Dear Hanah, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon.Best regards,

Response from Property: Dear Bounsaleum Mounthanivong, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General ManagerNguyen Thi Hien Luong

Response from Property: Dear valued guest, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General Manager

Response from Property: 尊敬的客人，感謝您抽出寶貴時間與我們分享您的反饋。我們對您在我們酒店的體驗感到非常抱歉，未能達到您的期望。請您放心，我們非常重視您的意見，並將採取必要的改進措施，以確保未來為所有客人提供更好的服務。我們真誠希望能有機會再次歡迎您光臨，併為您提供更優質的住宿體驗。此致敬禮，阮氏賢良總經理

Response from Property: Dear Mr. Luan, Warmest greetings from Muong Thanh Hanoi Centre, Sincerely thank you for choosing to use our services and taking your precious time to share your experience at Muong Thanh Hanoi Centre. First of all, the hotel would like to sincerely apologize to you for having had a bad experience at the hotel. Our goal is customer satisfaction, so we will check the n*** immediately and make every effort to take care of every detail to bring more perfect experiences to all customers. Once again, sincerely thank you for the above reviews so that the hotel can promptly check and fix the situation at the hotel. Hope to welcome you in the future with a better service! Sincerely, Nguyen Thi Hien Luong, Hotel Manager.

Response from Property: Dear Valued Customers, Warmest greetings from Muong Thanh Hanoi Centre, Thank you for taking the time to share your wonderful experiences at Muong Thanh. We are delighted to know that you are satisfied with our location and services. In particular, we are honored to know that you have chosen to trust and choose Muong Thanh Hanoi Centre every time you come to Hanoi. We sincerely thank you for your recognition of the dedicated support of our staff, which is our commitment to providing the best services to all customers. We hope that Muong Thanh will always be your ideal stopover on your next business trips in Hanoi. We hope to welcome you in the near future and continue to bring you wonderful experiences! Sincerely, Hotel Manager, Nguyen Thi Hien Luong.

Response from Property: Dear Valued Guest,Warm greetings from Muong Thanh Hanoi Centre,Thank you for taking the time to share your experience with us. We are truly delighted to hear that you had a pleasant and smooth stay. At Muong Thanh Hanoi Centre, we are committed to delivering excellent service and creating a welcoming environment for all our guests.Your kind words serve as a great encouragement to our team, and we will continue to do our best to ensure that each guest receives the care and attention they deserve.We sincerely look forward to welcoming you back in the near future and providing another enjoyable experience.Best regards,Nguyen Thi Hien LuongGeneral Manager.

Response from Property: Dear Ms. Le, Thank you for taking the time to review Muong Thanh Hanoi Centre Hotel on Trip.com. We are very grateful that you have reviewed our hotel on Trip.com. We always take into account and accept the opinions of our customers to improve our service quality. We hope that this experience will not change your trust in our hotel and that you will give us another opportunity to welcome you back. Once again, thank you for taking the time to stay at Muong Thanh Hanoi Centre Hotel and we look forward to welcoming you back in the future. Best regards, Hotel Manager

Response from Property: Dear Valued Guest,Warm greetings from Muong Thanh Hanoi Centre,Thank you for your wonderful feedback. We are very pleased to hear that you were satisfied with our service, the cleanliness of our rooms, and the overall environment. Providing a comfortable and welcoming experience is always our top priority.Your kind words are truly appreciated and will be shared with our team as motivation to keep delivering excellent hospitality.We look forward to welcoming you back in the near future.Best regards,Nguyen Thi Hien LuongGeneral Manager.

Response from Property: Dear Mr Peiyuxin,Thank you for taking the time to share your experience with us. I am genuinely sorry to hear about the issues you faced during your recent stay. We take pride in offering excellent service to all our guests, and it is clear we fell short of that standard during your visit.I want to assure you that your feedback is taken very seriously. We will be addressing this matter directly with the front desk team to ensure that such behavior is not repeated and that all guests are treated with the utmost respect and courtesy.Please accept our sincerest apologies for the inconvenience and discomfort you experienced. We value your feedback as it helps us improve our services. If you are willing, we would appreciate the opportunity to make things right.Thank you for bringing this to our attention, and we hope to have the chance to restore your confidence in our hotel.Sincerely, Nguyen Thi Hien Luong,General Manager.