Hera Hotel

Hera Hotel Reviews

Hera Hotel

66 To Huu Van Phuc, Ha Dong, Quan Ha Dong, Hanoi, VietnamSee Hotel Details
Hera Hotel
Hera HotelHera HotelHera Hotel
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1 night

Guest Reviews

8.3/10
Very Good
31 review
Verified reviews
Location8.2
Amenities8.2
Service8.2
Cleanliness8.4
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All reviews(31)
Positive reviews(29)
Reviews with photos/video(13)
Awesome stay(7)
Friendly staff(6)
Negative reviews(2)
Guest User
Superior City View Double Room
Stayed in Feb 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on Mar 3, 2025
They have arranged more trees, creating a relaxing and quiet feeling that is very suitable for resting. Still my favorite place when coming Viet Nam
Response from Property: Thank you for taking the time to share your wonderful experience at Hera Hotel. We are delighted to know that you are satisfied with our services. We look forward to welcoming you back in the future. If you have any special requests, please do not hesitate to contact us in advance so that we can serve you best. Wishing you health and happiness!
Guest User
Superior City View Double Room
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 12, 2025
Everything is OK, I like it here, I feel comfortable and being served very quite good!
Response from Property: Cảm ơn quý khách đã dành thời gian chia sẻ trải nghiệm tuyệt vời tại Hera Hotel. Chúng tôi rất vui khi biết rằng quý khách hài lòng với dịch vụ của chúng tôi. Chúng tôi mong được chào đón quý khách quay lại trong những lần tới. Nếu có bất kỳ yêu cầu đặc biệt nào, xin đừng ngần ngại liên hệ trước để chúng tôi có thể phục vụ quý khách tốt nhất. Chúc quý khách sức khỏe và hạnh phúc!
Tam
Superior City View Double Room
Stayed in Jan 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Mar 2, 2025
5th time going on a business trip and choosing a hotel, this time the hotel has more trees, quiet space, still ok 😁
Original TextTranslated by Google
Response from Property: Cảm ơn quý khách đã dành thời gian chia sẻ trải nghiệm tuyệt vời tại Hera Hotel. Chúng tôi rất vui khi biết rằng quý khách hài lòng với dịch vụ của chúng tôi. Chúng tôi mong được chào đón quý khách quay lại trong những lần tới. Nếu có bất kỳ yêu cầu đặc biệt nào, xin đừng ngần ngại liên hệ trước để chúng tôi có thể phục vụ quý khách tốt nhất. Chúc quý khách sức khỏe và hạnh phúc!
Yunshanbaishui
Deluxe City View Double Room
Stayed in Nov 2024
Business travelers
23 review
2.0/10
Posted on Dec 29, 2024
First, the hotel is very messy, with things placed randomly. Second, the room is small. Second, the toilet pad has obvious urine stains that have not been wiped clean. (It doesn't matter if someone peed on me, but you should keep it clean). Fourth, there is a blanket on the bed, and it is impossible to wash the blanket every time. Fifth, the pungent smell made me lie on the bed for two hours without falling asleep. In conclusion, it is a rubbish hotel, and I will never go there again.
Original TextTranslated by Google
Response from Property: The hotel is very sorry that you have encountered this problem and the hotel will do its best to improve the situation so that you don't encounter such problems again. Hera Hotel always listens to its customers and always strives to improve every day. I wish you good health, good luck and success!
Guest User
Deluxe City View Double Room
Stayed in Aug 2024
Couples
1 review
10.0/10
Outstanding
Posted on Oct 2, 2024
The room is clean and hygienic. The front desk is very friendly, can speak English, and is very helpful
Original TextTranslated by Google
Response from Property: HERA HOTEL would like to express our sincerest gratitude to you and we are very happy that you had a wonderful experience at HERA. If you have any requests or feedback, please feel free to contact HERA. HERA HOTEL is always listening and willing to improve to bring you the best experience possible! Thank you and hope to serve you next time!
Guest User
Deluxe City View Double Room
Stayed in Sep 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Oct 12, 2024
Clean, comfortable and odorless Proactive service to pick up luggage Will come back next time
Original TextTranslated by Google
Response from Property: HERA HOTEL would like to express our sincerest gratitude to you and we are very happy that you had a wonderful experience at HERA. If you have any requests or feedback, please feel free to contact HERA. HERA HOTEL is always listening and willing to improve to bring you the best experience possible! Thank you and hope to serve you next time!
JP Yang
Deluxe City View Double Room
Stayed in Sep 2024
Travel with friends
25 review
8.5/10
Very Good
Posted on Dec 15, 2024
This is how I can ensure that Environment: Very good
Original TextTranslated by Google
Response from Property: Cảm ơn quý khách đã dành thời gian chia sẻ trải nghiệm tuyệt vời tại Hera Hotel. Chúng tôi rất vui khi biết rằng quý khách hài lòng với dịch vụ của chúng tôi.Chúng tôi mong được chào đón quý khách quay lại trong những lần tới. Nếu có bất kỳ yêu cầu đặc biệt nào, xin đừng ngần ngại liên hệ trước để chúng tôi có thể phục vụ quý khách tốt nhất.Chúc quý khách sức khỏe và hạnh phúc!
Guest User
Superior City View Double Room
Stayed in Sep 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Oct 11, 2024
Nice, very quiet, good service, front desk
Original TextTranslated by Google
Response from Property: HERA HOTEL would like to express our sincerest gratitude to you and we are very happy that you had a wonderful experience at HERA. If you have any requests or feedback, please feel free to contact HERA. HERA HOTEL is always listening and willing to improve to bring you the best experience possible! Thank you and hope to serve you next time!
Guest User
Superior City View Double Room
Stayed in Dec 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on Feb 15, 2025
The room is clean and airy, the staff and the cleaning ladies are all friendly, 10 points
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your wonderful experience at Hera Hotel. We are delighted to know that you are satisfied with our services. We look forward to welcoming you back in the future. If you have any special requests, please do not hesitate to contact us in advance so that we can serve you best. Wishing you health and happiness!
Guest User
Deluxe City View Double Room
Stayed in Nov 2024
Travel with friends
18 review
6.0/10
Posted on Jan 10, 2025
It's OK. The location is quite convenient.
Original TextTranslated by Google
Response from Property: HERA HOTEL would like to express our sincerest gratitude to you and we are very glad that you had a great experience at HERA. If you have any requests or feedback, please feel free to contact HERA. HERA HOTEL is always listening and willing to improve to bring you the best experience! Thank you and hope to serve you next time!
Anonymous User
Deluxe City View Double Room
Stayed in Oct 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on Nov 19, 2024
Good, the room is big and clean
Original TextTranslated by Google
Response from Property: HERA HOTEL would like to send our most sincere thanks to you, HERA is very happy that you had a wonderful experience at HERA. If you have any requests or feedback, please do not hesitate to contact HERA. HERA HOTEL always listens and is willing to improve to bring you the best experience! Thank you and hope to serve you with many more experiences!
Guest User
Superior City View Double Room
Stayed in Oct 2024
Business travelers
15 review
10.0/10
Outstanding
Posted on Nov 18, 2024
Very nice and quiet.
Original TextTranslated by Google
Response from Property: HERA HOTEL would like to send our most sincere thanks to you, HERA is very happy that you had a wonderful experience at HERA. If you have any requests or feedback, please do not hesitate to contact HERA. HERA HOTEL always listens and is willing to improve to bring you the best experience! Thank you and hope to serve you with many more experiences!
Guest User
Superior City View Double Room
Stayed in Jun 2024
Business travelers
10 review
10.0/10
Outstanding
Posted on Jul 20, 2024
The hotel is nice, I like it.
Original TextTranslated by Google
Response from Property: HERA HOTEL would like to send our most sincere thanks to you, HERA is very happy that you had a wonderful experience at HERA. If you have any requests or feedback, please do not hesitate to contact HERA. HERA HOTEL always listens and is willing to improve to bring you the best experience! Thank you and hope to serve you with many more experiences!
Guest User
Superior City View Double Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 7, 2025
satisfied
Original TextTranslated by Google
Response from Property: HERA HOTEL 謹向您致以最誠摯的謝意，非常高興您在 HERA 擁有美好的體驗。如果您有任何請求或反饋，請隨時聯繫 HERA。 HERA HOTEL 始終傾聽並願意改進，為您帶來最好的體驗！謝謝您並希望下次為您服務！
Guest User
Deluxe City View Double Room
Stayed in Aug 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Sep 27, 2024
very nice!!
Original TextTranslated by Google
Response from Property: HERA HOTEL would like to express our sincerest gratitude to you and we are very happy that you had a wonderful experience at HERA. If you have any requests or feedback, please feel free to contact HERA. HERA HOTEL is always listening and willing to improve to bring you the best experience possible! Thank you and hope to serve you next time!