Vinhomes Metropolis Harmony Residence Reviews

Not many photos were taken during the stay, but overall the experience was pleasant. This is an apartment-style accommodation, so it's best to contact customer service in advance for check-in arrangements. The customer service team was responsive and helpful throughout. The unit comes with a kitchen and washing machine, which made everything very convenientful.

First of all, the location is good, in the center of the city, the room is bigger than hotel room, this is the reason why I booked. Unfortunately the host is not professional for a listing, she has no any instruction in her listing, and has wrong information of "24 hours front desk" in her listing, the 24 hour front desk is for the building but not for her listing, the front desk could not answer and help any when I arrived, she couldn't give me a clear instruction to check in when I called her, I waited for one hour to enter the room when finally she come to open the door. When I enter the house, I found the toilet and washing sink were not clean enough, there is obvious dirty mark on, the shower towel are too old, I dear not use the towel for shower, I did not take shower that day, and I immediately booked another hotel and check out the second day. I booked for two days and only stay for one day, I prefer to loss one day room charge. Anyway the bed and the pillow are clean and I still can stay for one night, thanks.

Centrally located, West lake are nearby around 4-5 kms, also close to old quarters. Coffee shop, restaurant in the close vicinity. Good for modern living with historical tourist attractions few kms away. Only need to improve upgrade bathroom & other amenities in the apartment, other than this all good.

Nice and clean. Good location. Friendly and helpful staff.

Good location, Quick response,room clean , will back again for sure

The location is very convenient, but currently facial recognition is required to enter, which is a bit inconvenient. I hope it will be resolved soon.

I used it for 5 nights during a 6-day business trip. The surrounding environment, facilities, location, etc. are all very good for me. It's close to business partners, and there's a Japanese embassy nearby, so there weren't any Japanese restaurants. It was convenient because I could buy everything, including fruits, at the Lotte Hotel and Lotte Mart on the basement floor without difficulty. I think I'll use it again next time. And the cleaning staff cleaned the beds and bathrooms very cleanly, so I really liked it.

It was very disappointing that the room was not ready upon arrival.

乾淨衞生，性價比高

乾淨整潔，入住便捷