Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.1
Service9.4
Cleanliness9.6
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All reviews(130)
Positive reviews(129)
Reviews with photos/video(47)
Great location(23)
Classy environment(15)
Convenient location(10)
Well designed(7)
Quiet & comfortable(7)
Well decorated(6)
Garden view(5)
Tasty food(5)
Negative reviews(1)
Anonymous User
Standard Twin Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 27, 2025
A well accessible location with tip top hotel services. Definitely a good stay in Hanoi Old Quarter.
Guest User
Standard Twin Room
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on May 22, 2025
REY Hotel is an impressive place to stay, surrounded by lush greenery and nature, creating a cozy and relaxing atmosphere from the moment you arrive. The decor is beautiful and warm. The front desk staff are friendly, provide excellent service, and speak English fluently. The rooms are exceptionally clean, and the bed is so soft and comfortable that you might not want to get up. The breakfast is delicious with a wide variety of both local and international options. The hotel provides its own parking area, which makes loading luggage stress-free. The location is excellent, with many tourist attractions within walking distance. Since it's close to government offices, the area is quite peaceful, making it a perfect spot for a truly restful stay.
REY Hotel เป็นโรงแรมที่น่าประทับใจมาก ตั้งอยู่ท่ามกลางบรรยากาศธรรมชาติรายล้อมไปด้วยต้นไม้เขียวขจี ให้ความรู้สึกโคซี่และผ่อนคลายตั้งแต่ก้าวแรกที่เข้าพัก การตกแต่งสวยงามและดูอบอุ่น พนักงานต้อนรับเป็นมิตร ให้บริการดีเยี่ยม และสามารถสื่อสารภาษาอังกฤษได้อย่างคล่องแคล่ว ห้องพักสะอาดมาก เตียงนุ่มนอนสบายจนเหมือนไม่อยากตื่น อาหารเช้ามีให้เลือกหลากหลาย ทั้งแบบท้องถิ่นและสากล รสชาติอร่อยเกินคาด มีที่จอดรถของโรงแรมเอง สะดวกสบายมากโดยไม่ต้องรีบร้อนในการขนสัมภาระ ทำเลของโรงแรมดีเยี่ยม อยู่ใกล้แหล่งท่องเที่ยวหลายแห่ง สามารถเดินเท้าไปได้สะดวก แต่เพราะอยู่ใกล้กับสถานที่ราชการจึงมีความเงียบสงบ เหมาะสำหรับการพักผ่อนอย่างแท้จริง
Ellya Veronica
Deluxe King Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 10, 2025
very modern and elegant boutique hotel
super comfortable and very good services
great location can walk to old quarter
will come back again if we go to Hanoi
6/10
Ang
Standard Twin Room
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on Apr 20, 2025
Breakfast was great. We had our 2nights dinner at rey hotel Crystal jade Cantonese cuisine. Very good food. Should try if you stay there.
Evina Puspita
Deluxe Twin Room
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 14, 2025
I had a wonderful stay at Rey Hotel Hanoi! The rooms were clean, comfortable, and modern, and the hotel’s location in the Old Quarter made it easy to explore the city. The staff were friendly and helpful, always ready to assist.
One thing to note: there’s an extra charge of VND 500,000 for a third person in the room. Overall, a great experience, and I’d definitely stay here again!
Rhob James
Deluxe King Room
Stayed in Jan 2025
Family
4 review
10/10
Outstanding
Posted on Feb 26, 2025
I recently stayed at Rey Hotel Hanoi and wanted to express my gratitude for the wonderful experience. The hotel was immaculate, and the service was exceptional. I would especially like to commend Ms. Hoai Linh for her outstanding hospitality. She went above and beyond to ensure my comfort, offering personalized recommendations and assistance with a warm smile. Her dedication truly made my stay memorable. Thank you for creating such a welcoming atmosphere and for having such a talented team. I look forward to returning and will gladly recommeend your hotel to others.
Mohmd Abbas
Executive Deluxe
Stayed in Feb 2025
Business traveler
4 review
8.5/10
Very Good
Posted on Mar 14, 2025
Hotel is amazing, spacious room, luxurious stuff and really comfortable bed 
Anonymous User
Superior Twin Room
Stayed in Jun 2025
Traveling with friends
54 review
8.0/10
Very Good
Posted on Jul 14, 2025
Rey Hotel Hanoi was a decent place to stay. The room was clean and comfortable, and the location was convenient for getting around the city. Facilities were average but worked fine. However, the breakfast had a small selection and wasn’t very satisfying. It’s a good choice if you’re looking for a simple and quiet place to rest. Overall, satisfied with the stay, just not with the breakfast.
CHIN WEI AI
Superior King Room
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 11, 2025
Feeling welcomed by the Rey Hotel crew, they serve the best all the time! Superior room being upgraded to Deluxe room type at no charge. Hesitate no more, book it whenever you are having a trip in Hanoi 💖 p/s: frontdesk served us well and his name is in the picture!
Guest User
Superior Twin Room
Stayed in Apr 2025
Family
11 review
10/10
Outstanding
Posted on Jun 21, 2025
It is a new hotel in near the Hoan Kiem Lake area, very accessible but the surroundings are not too noisy
GakireS
Executive Suite
Stayed in Dec 2024
Family
4 review
9.0/10
Great
Posted on Feb 1, 2025
Very beautiful inside garden view
Joyyce
Executive Deluxe
Stayed in Oct 2024
Couple
4 review
10/10
Outstanding
Posted on Dec 9, 2024
Very nice and cozy hotel. Staff are very friendly and helpful
Yuki
Deluxe Twin Room
Stayed in Jun 2025
Couple
10 review
10/10
Outstanding
Posted on Jul 18, 2025
Hotel room is clean ❤️ comfortable and nice environment
jennifer1213
Deluxe King Room
Stayed in Feb 2025
Business traveler
14 review
10/10
Outstanding
Posted on Mar 26, 2025
Nice hotel and clean. The service very good and sure will use it again. Thanks.
Shereen Ismail
Superior Twin Room
Stayed in Jan 2025
Couple
4 review
8.0/10
Very Good
Posted on Feb 27, 2025
Hotel breakfast below 5 star hotel standard. Very dissapointed